The International Rescue Committee
(IRC) responds to the world’s worst humanitarian crises and helps people to
survive and rebuild their lives.
Founded in 1933 at the request of
Albert Einstein, the IRC offers lifesaving care and life-changing assistance to
refugees forced to flee from war or disaster.
Applications are invited for the following position:
Audit Intern
Sector: Finance
Location: Kenya
Employee Type: Intern
Employee Category: Not
Applicable
Job Purpose / Objective: The Audit Intern will assist the internal audit
unit in preparing for audits of country offices by assembling information,
analyzing data and defining populations of transactions for sampling.
The Audit Intern will also
communicate information needs and requests to country office management /
personnel.
Summary of Key Functions:
Work to perform includes but is not limited to:
Summary of Key Functions:
Work to perform includes but is not limited to:
- Request and/or follow up with country office
management/personnel for needed information to plan and execute country
office audits.
- Assemble the relevant information required for
audits of IRC’s country offices.
- Obtain or prepare background information for
the country offices being audited.
- Analyze financial data for country offices and
their grants
- Assemble the populations of relevant
transactions (checks, purchase requisitions, grants, etc.) for analysis
and sampling.
- Perform tests of operating, reporting and
compliance controls where appropriate.
- Assemble work papers for country office audits
where appropriate.
- Organize and maintain information and data for
country offices.
- Research topical areas such as country payroll
tax regulations.
Required Qualifications:
- Minimum CPA II qualification.
Required Experience &
Competencies:
- Proficiency with MS Excel, Word, Access,
PowerPoint
- Ability to analyze and interpret data
- Excellent organization skills
- Understanding of basic accounting and auditing
principles
- Attention to detail
- Good oral and written communication skills
- Ability to work with deadlines without close
supervision
How to Apply
CLICK HERE to
apply online
HRIS HeklpDesk Officer
Sector: Human Resources
Location: Kenya
Employee Type: Regular
Employee Category: Full
Time
Scope of Work: The IRC Human Resources
Information Systems (HRIS) team is responsible for the implementation, rollout
and support of Workday, so that it becomes the single, authoritative, global
source for all IRC HR information.
The primary objective of this HRIS Help Desk Lead will be to support HRIS & HR teams using Workday to keep their staff information up-to-date and accurate on Workday, and to ensure they use Workday processes optimally.
As Helpdesk Lead, you will manage 3 HRIS analyst and will ensure that all requests from users log in our ServiceNow system are handled in a timely manner. Status reports will be provided to the HRIS manager as well a top company management, in addition to handling workday production issues.
The position will be responsible for providing proactive primary support to our country program HR users of Workday, as well as monitoring usage and data integrity, providing regular training and preparing webinars, and maintaining a summary dashboard of Workday usage across our country programs for senior stakeholders.
The primary objective of this HRIS Help Desk Lead will be to support HRIS & HR teams using Workday to keep their staff information up-to-date and accurate on Workday, and to ensure they use Workday processes optimally.
As Helpdesk Lead, you will manage 3 HRIS analyst and will ensure that all requests from users log in our ServiceNow system are handled in a timely manner. Status reports will be provided to the HRIS manager as well a top company management, in addition to handling workday production issues.
The position will be responsible for providing proactive primary support to our country program HR users of Workday, as well as monitoring usage and data integrity, providing regular training and preparing webinars, and maintaining a summary dashboard of Workday usage across our country programs for senior stakeholders.
The role will also support other
activities of the HRIS team as needed, including activities related to Workday
rollout to additional country programs, training preparation, and data
correction.
To support an effective first tier support to Workday users, the position will need to quickly build a deep understanding of Workday security structures, business processes, approvals, transactions, reports, dashboards and data structures.
To support an effective first tier support to Workday users, the position will need to quickly build a deep understanding of Workday security structures, business processes, approvals, transactions, reports, dashboards and data structures.
A strong understanding of the HR
context for these reports, transactions and data will be important in the
delivery of high-quality support and in the identification of opportunities for
improvement.
This position will be required to
monitor support requests, usage statistics, data integrity interventions and
other key indicators of optimal Workday use.
Payroll and HR reporting cycles will
be a key consideration for this role’s activities and priorities, including
Global HR Metrics reporting.
This position requires solid organizational and analytical skills, with a focus on accuracy and attention to detail.
This position requires solid organizational and analytical skills, with a focus on accuracy and attention to detail.
Strong proficiency in at least one HR
or payroll system and in MS Office, especially Excel, is required.
The position will work under the direction and supervision of the HRIS Director, based in New York.
Responsibilities
The position will work under the direction and supervision of the HRIS Director, based in New York.
Responsibilities
- As HRIS Help desk lead assigns Workday tickets
to the HRIS team and ensure work is completed in a timely manner.
- Prioritize and schedule problems in accordance
with Service Level Agreement (SLA). Escalate problems as needed
appropriately to other designated HRIS team members (Tier 2)
- Perform hands-on fixes at the Tier 1 level
such configuring HRIS system or guide users how to correct data. escalate
support issues as needed for specialized resolution and quality assurance.
Notify the HRIS Director.
- Ensure that all pertinent end user
identification information, including name, department, contact
information, and nature of problem or issue is provided
- Provide timely, concise, clear and helpful
updates to Workday users on the status of their requests
- Apply diagnostic utilities to aid in
troubleshooting by utilizing diagnostic and help request tracking tools
- Perform routine scheduled audits of data,
reports usage, transaction volumes, incomplete processes and transactions,
and other required indicators, and record the audit information
comprehensively in a dashboard report accessed by senior stakeholders
(sustainability dashboard)
- Creates regular reports regarding team and
individual accomplishments
- Access software updates, knowledge bases, and
frequently asked questions resources on the Internet to aid in problem
resolution
- Identify and learn appropriate software and
hardware used and supported by the organization
- Perform post-resolution follow-ups to help
requests, as needed
- Develop help sheets and frequently asked
questions lists for end users
- Collaborates with other team members and HRIS
Director to review aspects for service improvement with processes and
ensure that client needs are being met.
- Performs other related duties as assigned.
- Ensure that Workday data is being used by
country program HR teams to drive their payroll cycles, and compare
Workday data with payroll data to measure adherence
- Ensure that Workday data is being used as an
input to Global HR Metrics and other report requests
- Collaborate with HRIS colleagues to prepare
for and test the semi-annual Workday upgrade, and communicate with Workday
users on the impact of the upgrade
- Motivate HR teams and be firm on expectations
in using Workday optimally and in keeping staff data up-to-date
- Perform other special projects as needed
Qualifications
- Advanced degree preferred with at least five
(5) years progressive HR or HRIS experience in a multi-cultural,
multi-location organization,
- Experience with a helpdesk ticketing system
and managing a helpdesk team required
- 3 plus years of experience navigating and
using packaged software or custom developed applications and tools
required
- Experience in working on projects, preparing
and analyzing information reports required
- Strong organizational skills are required,
with a focus on accuracy and attention to detail
- Excellent customer service, communication
(both written and verbal), and collaboration skills required
- Self-motivated with the ability to work both
independently and in a team environment
- Excellent analytical, problem solving and
troubleshooting abilities as well as strong data analysis acumen are
required
- Strong proficiency in MS Office (Word, Excel,
Outlook, PowerPoint, Access); Excel ability to create macros, pivot
tables, vlookups, analytical capabilities and workbooks required
- Experience in preparing and delivering
training a plus, both for one-to-one and group training delivery
- Experience in using WebEx or similar tools in
working with end users or in training contexts a plus
- Demonstrated ability to work professionally
and discreetly with confidential information
- Flexibility in daily schedule and ability to
understand and react quickly to changing priorities
- English fluency required; French and/or Arabic
would be helpful
- Position based in Nairobi, Kenya with 25%
travel anticipated
- Open to national candidates only
How to Apply
CLICK HERE to
apply online
Kenyan nationals are encouraged to
apply
International allowances and benefits
will not be applicable for this position.
IRC leading the way from harm to home.
IRC is an Equal Opportunity Employer.
IRC leading the way from harm to home.
IRC is an Equal Opportunity Employer.
IRC considers all applicants on the
basis of merit without regard to race, sex, color, national origin, religion,
sexual orientation, age, marital status, veteran status or disability.