NGO Jobs in Kenya - IRC

The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. 

Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. 

At work today in over 40 countries and 22 U.S. cities, we restore safety, dignity and hope to millions who are uprooted and struggling to endure. The IRC leads the way from harm to home.

Applications are invited for the following position:  

Audit Intern
 

Sector: Finance           
 
Location: Kenya           
 
Employee Type: Intern           
 
Employee Category: Not Applicable           
Job Purpose / Objective: The Audit Intern will assist the internal audit unit in preparing for audits of country offices by assembling information, analyzing data and defining populations of transactions for sampling.

The Audit Intern will also communicate information needs and requests to country office management / personnel.

Summary of Key Functions:


Work to perform includes but is not limited to:
  • Request and/or follow up with country office management/personnel for needed information to plan and execute country office audits.
  • Assemble the relevant information required for audits of IRC’s country offices.
  • Obtain or prepare background information for the country offices being audited.
  • Analyze financial data for country offices and their grants
  • Assemble the populations of relevant transactions (checks, purchase requisitions, grants, etc.) for analysis and sampling.
  • Perform tests of operating, reporting and compliance controls where appropriate.
  • Assemble work papers for country office audits where appropriate.
  • Organize and maintain information and data for country offices.
  • Research topical areas such as country payroll tax regulations.
Required Qualifications:
  • Minimum CPA II qualification.
Required Experience & Competencies:
  • Proficiency with MS Excel, Word, Access, PowerPoint
  • Ability to analyze and interpret data
  • Excellent organization skills
  • Understanding of basic accounting and auditing principles
  • Attention to detail
  • Good oral and written communication skills
  • Ability to work with deadlines without close supervision
How to Apply

CLICK HERE to apply online

HRIS HeklpDesk Officer
 
Sector: Human Resources           
 
Location: Kenya           
 
Employee Type: Regular           
 
Employee Category: Full Time           
 
Scope of Work: The IRC Human Resources Information Systems (HRIS) team is responsible for the implementation, rollout and support of Workday, so that it becomes the single, authoritative, global source for all IRC HR information. 

The primary objective of this HRIS Help Desk Lead will be to support HRIS & HR teams using Workday to keep their staff information up-to-date and accurate on Workday, and to ensure they use Workday processes optimally.
 

As Helpdesk Lead, you will manage 3 HRIS analyst and will ensure that all requests from users log in our ServiceNow system are handled in a timely manner. Status reports will be provided to the HRIS manager as well a top company management, in addition to handling workday production issues.

The position will be responsible for providing proactive primary support to our country program HR users of Workday, as well as monitoring usage and data integrity, providing regular training and preparing webinars, and maintaining a summary dashboard of Workday usage across our country programs for senior stakeholders.  

The role will also support other activities of the HRIS team as needed, including activities related to Workday rollout to additional country programs, training preparation, and data correction.

To support an effective first tier support to Workday users, the position will need to quickly build a deep understanding of Workday security structures, business processes, approvals, transactions, reports, dashboards and data structures.  

A strong understanding of the HR context for these reports, transactions and data will be important in the delivery of high-quality support and in the identification of opportunities for improvement.  

This position will be required to monitor support requests, usage statistics, data integrity interventions and other key indicators of optimal Workday use.  

Payroll and HR reporting cycles will be a key consideration for this role’s activities and priorities, including Global HR Metrics reporting.

This position requires solid organizational and analytical skills, with a focus on accuracy and attention to detail. 

Strong proficiency in at least one HR or payroll system and in MS Office, especially Excel, is required.

The position will work under the direction and supervision of the HRIS Director, based in New York.

Responsibilities
  • As HRIS Help desk lead assigns Workday tickets to the HRIS team and ensure work is completed in a timely manner.
  • Prioritize and schedule problems in accordance with Service Level Agreement (SLA). Escalate problems as needed appropriately to other designated HRIS team members (Tier 2)
  • Perform hands-on fixes at the Tier 1 level such configuring HRIS system or guide users how to correct data. escalate support issues as needed for specialized resolution and quality assurance. Notify the HRIS Director.
  • Ensure that all pertinent end user identification information, including name, department, contact information, and nature of problem or issue is provided
  • Provide timely, concise, clear and helpful updates to Workday users on the status of their requests
  • Apply diagnostic utilities to aid in troubleshooting by utilizing diagnostic and help request tracking tools
  • Perform routine scheduled audits of data, reports usage, transaction volumes, incomplete processes and transactions, and other required indicators, and record the audit information comprehensively in a dashboard report accessed by senior stakeholders (sustainability dashboard)
  • Creates regular reports regarding team and individual accomplishments
  • Access software updates, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution
  • Identify and learn appropriate software and hardware used and supported by the organization
  • Perform post-resolution follow-ups to help requests, as needed
  • Develop help sheets and frequently asked questions lists for end users
  • Collaborates with other team members and HRIS Director to review aspects for service improvement with processes and ensure that client needs are being met.
  • Performs other related duties as assigned.
  • Ensure that Workday data is being used by country program HR teams to drive their payroll cycles, and compare Workday data with payroll data to measure adherence
  • Ensure that Workday data is being used as an input to Global HR Metrics and other report requests
  • Collaborate with HRIS colleagues to prepare for and test the semi-annual Workday upgrade, and communicate with Workday users on the impact of the upgrade
  • Motivate HR teams and be firm on expectations in using Workday optimally and in keeping staff data up-to-date
  • Perform other special projects as needed
Qualifications
  • Advanced degree preferred with at least five (5) years progressive HR or HRIS experience in a multi-cultural, multi-location organization,
  • Experience with a helpdesk ticketing system and  managing a helpdesk team required
  • 3 plus years of experience navigating and using packaged software or custom developed applications and tools required
  • Experience in working on projects, preparing and analyzing information reports required
  • Strong organizational skills are required, with a focus on accuracy and attention to detail
  • Excellent customer service, communication (both written and verbal), and collaboration skills required
  • Self-motivated with the ability to work both independently and in a team environment
  • Excellent analytical, problem solving and troubleshooting abilities as well as strong data analysis acumen are required
  • Strong proficiency in MS Office (Word, Excel, Outlook, PowerPoint, Access); Excel ability to create macros, pivot tables, vlookups, analytical capabilities and workbooks required
  • Experience in preparing and delivering training a plus, both for one-to-one and group training delivery
  • Experience in using WebEx or similar tools in working with end users or in training contexts a plus
  • Demonstrated ability to work professionally and discreetly with confidential information
  • Flexibility in daily schedule and ability to understand and react quickly to changing priorities
  • English fluency required; French and/or Arabic would be helpful
  • Position based in Nairobi, Kenya with 25% travel anticipated
  • Open to national candidates only
How to Apply

CLICK HERE to apply online

Kenyan nationals are encouraged to apply

International allowances and benefits will not be applicable for this position.

IRC leading the way from harm to home.
 

IRC is an Equal Opportunity Employer.
 

IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status or disability.