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Job Opportunities at Innscor Kenya Limited (Galitos)

Our client Innscor Kenya Limited, a franchise of Innscor International Franchising (IIF), has been the proud name behind an exciting range of quick service restaurant (QSR) brands, franchised across Africa. 

The QSR brands under the Innscor International Franchising umbrella consist of Chicken Inn, Pizza Inn, Bakers Inn, Creamy Inn and Galito’s. 

They are searching for a highly motivated and self-driven candidate to fill in the following position:
Dial a Delivery Operations Manager
The Dial a Delivery Operations Manager will be in charge of ensuring food delivery hygiene standards are strictly maintained according to the Innscor Kenya policies and procedures and in accordance with local requirements.

Principal Duties / Tasks and responsibilities
  • Analysis and reporting of identified faults in customer satisfaction
  • Develop mitigation programs when gross deviation from product or service quality
  • To come up with promotion that increase turnovers, increase customer count or increase awareness
  • Ensure that the requirements of safety, health and work environment are maintained
  • Ensure all riders are trained and evaluated according to the Innscor Kenya policies and procedures
  • Ensure all bikes are maintained and operating according to the Innscor Kenya procedures and policies
  • Ensuring that insurance covers and bikes inspection are procured or done on time
  • Carrying out performance appraisal to all riders
Qualifications, Experience and Knowledge:
  • Bachelors’ degree in Public Administration and Management, Business Management or any Social Science Degree or any other relevant field from a recognized institution
  • A Diploma in Transport or Fleet Management
  • Must have served as a Transport / Fleet Management/manager Officer for at least three years (3) in a busy institution or large organization
  • Must have proven experience in managing riders/drivers and allocation of transport in a busy environment.
  • A valid driving license

Marketing Manager
The Marketing Manager will be in charge of overseeing all market research activities for the company and projects to identify patterns and market demands and requirements to ensure the Group aligns its activities and the projects to the market.

Principal Duties/Tasks and responsibilities
  • Conceptualizes new services that complement and extend existing capabilities
  • Take leadership roles in cross line of services sales initiatives
  • Lead complex proposal response
  • Leverage research to generate long sales cycle business development initiatives.
  • Respond to tender advertisements, gather the necessary copies of trade licenses/references, and draft proposal/cover documents to accompany the application
  • Liaising with other division heads and external Stakeholders on all matters related to Marketing and Communications
  • Setting aggressive targets and continuously monitoring performance to ensure that the division’s outputs are aligned to the business objectives and achieved
  • Looking ahead at risks, issues and challenges likely to occur on projects and proactively addressing them to avoid failure to achieve set targets
Qualifications, Experience and Knowledge:
  • A Bachelor’s degree in Marketing and Communications. 
  • MBA will be an added advantage
  • Proven experience in Public Relations
  • Relevant professional registration
  • Sound Knowledge of the service industry and the market trade within the industry
  • Track Record in the creation of new markets for services
  • Over 5 years relevant experience
Interested candidates are requested to forward their updated CVs to by 16th March, 2015 stating their current and expected remuneration, daytime telephone contacts and addresses of three referees. 

Only shortlisted candidates will be contacted. 

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