Our client a leading insurance that
offers Insurance services is looking to grow its team by recruiting an energetic
and very ready to work Branch Managers.
Location: Thika and Meru Kenya
Key Duties and Responsibilities
- Promote business growth and achieve set growth
targets by aggressively marketing the branch to potential customers and
increasing the services provided to existing ones. This will include monitoring
market activities and identifying ways in which the company’s services can
be improved and rendered more competitive
- Ensure that both internal and external
reporting requirements are complied with fully and that reports are
accurate and timely
- Ensure that branch operations run smoothly and
profitably so that quality service is provided to customers at all times
- Set performance standards for Branch manager
that are in line with the Company’s business targets and ensure that staff
understand those targets and have the capacity to achieve them. This will
include ensuring that staff are well trained in their jobs and regular
monitoring of performance
- Promote a positive image for the company by
ensuring quality service and professionally handling customer complaints.
Improve business for the company by maintaining good customer relations
- Take charge of security matters at branch
level and ensure compliance with set policies and procedures
- Ensure that the branch’s credit activities are
managed in a compliant manner, are profitable and pertinent risks are
minimized
- Perform operational duties including making
payments and receipt authorizations and general staff supervision
- Generate the required reports in a timely and
accurate manner
- Train and set targets and monitor the
performance of agents
- Visit, develop and maintain good rapport with
customers and handle their queries, and reporting on any
significant/persistent concerns to management
- Opening and maintain new accounts within the
region, in consultation with the Branch Overseeing Officer and AGM
Marketing and overseeing the profitable growth of these accounts
- Ensure that territorial agents are paid in a
timely and accurate manner
Desired Qualifications &
Experience
- Must have strong education background in insurance
industry with 3-4 years of experience in the same.
- Education background with experience in Sales
and marketing also encouraged.
- Team player, with good interpersonal skills
To apply, send your CV and cover
letter to jobs@jantakenya.com before 20th February, 2015 clearly
indicating “ Branch Manager and the location of work”
Do not attach any certificates.
Only shortlisted candidates shall be contacted.
Only shortlisted candidates shall be contacted.