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Vacancies available in a 5-Star Hotel in Kenya

Our Client is a 5-Star Hotel currently recruiting an

Assistant Food and Beverage Manager

The main role would be to oversee the day-to-day operations of dining facilities. 

This includes the recruitment, training and management of staff, the procurement of services and inventory, and providing excellent customer service.

Job Responsibilities

  • Oversee food preparation, food storage and dining areas, ensuring that the facility remains in compliance with safety regulation and health codes
  • Attend to customer complaints or issues, resolving matters as expediently as possible
  • Recruiting, hiring, training and terminating staff members
  • Performance management and disciplinary actions are administered as required
  • Schedule employees for work for shifts schedules
Qualities and Requirements
  • Must possess a drive to provide exceptional customer service
  • Be reliable and self-motivated
  • Be excellent communicators
  • Qualification in a hospitality course
  • At least 2-3 years experience in the hospitality industry

Sales Executive

Position Description:
  • Ability to prospect, negotiate and close a sale as well as building client relationships
  • Ability to sell rooms as well as meetings, cocktails etc
  • Knowledge in hospitality operations
  • Ability to maintain relationships, well spoken person, good organization skills
  • Ability to work under pressure and meet deadlines
  • Good communications, negotiating, selling and up selling skills
  • Ability to prepare and conduct presentations
  • Ability to actively contribute to revenue generation in the hotel
Requirements
  • 2 Years experience in hospitality industry or similar field
  • Degree in business related field and diploma in hotel management
  • Good command of Opera – sales and catering, materials control
  • Fluency in English, Kiswahili .Any other foreign language will be an added advantage
  • Computer proficiency

Bar Manager

Summary of the Role: Plan, direct and oversee all bar operations including managing staff, ensuring product and service standards are met and implementing and maintaining procedures for maximum operating efficiency.

Main Job Tasks and Responsibilities
  • set objectives and targets for beverage unit/bar
  • determine staff needs and recruit staff
  • performance manage staff
  • assess development needs and train and coach staff
  • delegate duties and tasks to staff to meet objectives and maximize resources
  • set and monitor quality and service standards for staff
  • communicate company policy, standards and procedures to staff
  • direct and manage staff members to meet standards and objectives
  • ensure staff operate within company policies
  • organize and adjust staff rotas and schedules in accordance with available resources and labor regulations
  • oversee the preparation and presentation of beverages to meet set standards
  • resolve customer complaints promptly
  • monitor cleanliness and hygiene of bar area
  • promote and practice compliance with fire, health, safety and hygiene standards and regulations
  • oversee accurate cash-up procedures and ensure necessary paperwork is complete
  • ensure adherence to cash management procedures
  • ensure adherence to stock control procedures
  • monitor and order supplies
  • liaise with suppliers and sales representatives
  • confirm that procurement of supplies is on the best possible terms
  • make certain all deliveries are checked in correctly and documentation is correct
  • check stock is correctly rotated and stored to reduce wastage
  • oversee the bar display to maximize functionality and attractiveness
  • set, monitor and control budget for the beverage unit/bar
  • plan and implement cost control measures
  • plan and implement systems to maximize sales and revenue
  • organize promotional activities
  • generate and present financial reports
  • implement improvements for products and service
  • maintain regular communication with staff and management through meetings and discussions
  • stay current with relevant legislation regarding service of alcohol, sale of tobacco and licensing
Requirements
  • Hospitality qualifications
  • experience in the management of a bar or beverage service operation
  • complete working knowledge of alcoholic and non-alcoholic beverages
  • knowledge of business management principles and practices
  • knowledge of basic accounting procedures
  • knowledge of cost control procedures
  • knowledge of human resource management practices
  • knowledge of administrative procedures
  • knowledge of relevant computer applications
If you feel you fit the above role ,please send your CV only quoting the job title on the email subject to jobs@alternatedoors.co.ke

N.B: We do not charge any fee for receiving your CV in our database nor for interviewing.

Only candidates short-listed for interview will be contacted.


For unsolicited applications,please drop your CV in our offices (Devan Plaza, Westlands 4th Floor) Monday to Friday- 3pm- 5.30pm ONLY.

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