Job Title: Bancassurance Sales and Business Development Head
Job Ref: CBOK 01/2015
Department:Bancassurance
The Position:Reporting to Head of Bancassurance, the role holder is responsible for driving sales and business development for KCB Insurance Agency Limited.
Key ResponsibilitiesThe Position:Reporting to Head of Bancassurance, the role holder is responsible for driving sales and business development for KCB Insurance Agency Limited.
- Develop, articulate and champion
Bancassurance’s sales and business development strategy.
- Provide leadership and direction to the
Bancassurance teams in branches/regions.
- Aggressively drive insurance business growth
and development.
- Establish and maintain strong working
relationship with the retail management teams.
- Build and develop a high performance culture
through continuous coaching and development of teams.
- Drive attainment of high and positive customer
experience levels.
- Participate in development and implementation
of insurance innovations and related business strategies.
The Person
- University degree in a business related course
and preferably with an Insurance specialization from an University
recognized by Commission for University Education
- Must have a Certificate /Diploma/ Higher
Diploma in Insurance.
- At least 8 years relevant management
experience of which 4 years must be in managing insurance sales teams.
- Experience in Product development.
- Very good understanding of both General and
life insurance products.
- Insurance Sales
- Team Management and Leadership
- Relationship Management
- Matrix Reporting and Management
- Operations Management
- Customer Experience Management
- Sales Activation
- Strategy Formulation and Execution
The above position is demanding for
which the bank will provide a competitive package for the successful
candidates.
Job Title: Learning and Development Manager, KCB South Sudan
Job Ref: KCBSS 02/2015
Department: HR
The Position:Reporting to the Head of Human Resources, KCB South Sudan the job holder will be required to manage and maintain the training and staff development function at KCB Bank South Sudan directed at contributing positively to the company’s learning and development objectives.
The Position:Reporting to the Head of Human Resources, KCB South Sudan the job holder will be required to manage and maintain the training and staff development function at KCB Bank South Sudan directed at contributing positively to the company’s learning and development objectives.
Key Responsibilities
- Develop and implement the training strategy
- Develop, review and up-date the training
policy
- Act as a consultant and or internal advisor to
internal customers on HR related issues
- Manage the development and execution of
Training Needs Analysis (TNA), training calendar and training delivery
- Develop Learning, Development and Talent plans
and budgets in line with Training Needs Analysis.
- Deliver assigned training courses and programs
relating to own HR area.
- Develop/review and maintains training
curriculum, content, materials documents, manuals, aids, tools, and media.
- Identify internal and external training
opportunities and coordinate the company’s use of these resources.
- Compile and submit periodic reports on
training activities and training spend.
- Develop Learning and Development budget in
line with overall HR Budget for approval and final allocation.
- Evaluate training activities and develop
feed-back reports, thereafter share reports with respective HODs.
- Generate monthly HR activity reports to be
submitted to the Head of HR & EXCOM.
- Manage the implementation of the succession
planning framework within the company.
- Carry out implementation of KCB Group
initiatives that pertain to staff development.
- Oversee the implementation of the leadership
talent management program
- Provide various communication and
implementation guidelines to enable the learning organization strategy and
culture across KCB South Sudan.
The Person
- Bachelor’s Degree in Social sciences,
Education or Human Resource Management from a reputable institution of
higher learning.
- Post Graduate Diploma in Human Resource
Management and or Development from a reputable institution of higher
learning.
- At least 3 to 5 years’ experience in the field
of Training and Development in a reputable organisation.
- At least 3 years’ experience in Human Resource
Management/ Development field
- Strong leadership and managerial skills for
directing, guiding, motivating and influencing performance management and
change management.
- Ability to work under pressure and meet
stipulated deadlines.
- Display professional demeanour with integrity,
maturity and pro-activeness
- Advanced knowledge of MS word, Excel and
PowerPoint
- Good Communication skills, Presentation skills
and Reporting skills.
- Organisational, planning and negotiation
skills.
- Team player and must be flexible
The above position is demanding for
which the bank will provide a competitive package for the successful
candidates.
Job Title: Security Manager, Liaison and Investigations
Job Ref: LOG
01/2015
Department: Risk
The Position: Reporting to the Head of Corporate Security the job holder will be responsible for the provision of a safe and secure working environment for both Retail and Head office Bank premises, assets and staff through intelligence gathering, investigation of security incidents, coordination with police and other security agencies.
Key Responsibilities
The Position: Reporting to the Head of Corporate Security the job holder will be responsible for the provision of a safe and secure working environment for both Retail and Head office Bank premises, assets and staff through intelligence gathering, investigation of security incidents, coordination with police and other security agencies.
Key Responsibilities
- Key liaison person with the Kenya Police and
other security agencies in the provision of armed manned guarding to the
bank branch network.
- Responsible for the deployment, maintenance
and active use of all electronic security including intruder alarms, CCTV,
metal detectors and access control systems.
- Manage all security system projects by
monitoring costs and schedules while maintaining an appropriate level of
quality in security system development and installation.
- Conduct training for contracted security
staff, KCB staff and contractors on use of security systems equipment.
- Provide advisory service on electronic
security to International Business.
- Develop systems for collecting, collating and
disseminating security intelligence information to the business in a
timely manner.
- Conduct branch and premises vulnerability
surveys and security risk assessments periodically and advising remedy.
- Conduct investigations on security incidents,
issuing reports and managing investigation case files to include court
appearances.
- Liaison with security service providers on
implementation and monitoring of Service Level Agreements.
- Coordinating installation of new electronic
security systems and decommissioning of obsolete systems with retail
branches and security service vendors
The Person
- A minimum of a Bachelor’s degree in Business
or Security related from an institution recognized by Commission for
University Education.
- Master’s degree in Security
Management/Strategic Management will be an added advantage.
- The successful candidate must have completed
military, police service training
- A minimum of 10 years work experience in the
following areas;
- 5 years’ experience in Senior Law
- Security management in Banking /Corporate
environment
- At least 3 years’ experience in conducting
investigations
- Experience in Electronic Security
installation.
- Good written and spoken English
The above position is demanding for
which the bank will provide a competitive package for the successful
candidates.
Job Title: Head, IT Service Delivery and Business Relationships
Job Ref: IT
02/2015
Department: IT
The Position: Reporting to the Chief Information Officer, the position is responsible for managing delivery, performance, supply chain of IT services and enterprise applications to provide the required level of service, system performance and functionality required to meet business objectives and customer (internal/external) expectations.
The Position: Reporting to the Chief Information Officer, the position is responsible for managing delivery, performance, supply chain of IT services and enterprise applications to provide the required level of service, system performance and functionality required to meet business objectives and customer (internal/external) expectations.
The management scope of this role
encompasses IT Applications & Assets Management, Business Productivity
& Capacity Management, IT Vendor, SLA & Licenses Management and IT
Helpdesk & Client Support covering all KCB Businesses.
Key Responsibilities
Key Responsibilities
- Manage the system, services and support
encompassing IT Application, Business Productivity & Capacity
Management : E.g. Sybrin, Credit Quest, Treasury systems, SWIFT, contact
centre software, email, intranet technical support, first line support of
core banking T24 and NOBS.
- Establish and implement ITIL processes to
deliver business requirements in the most effective manner as recognized against
industry standard practice.
- Establish IT Cross functional services unit
goals, objectives and operating procedures consistent with the Strategic
Plan including core values and develop key performance indicators and
measures to deliver the KCB transformation agenda.
- Own IT Communication strategy and ensure
timely, concise and effective communication with the business for service
outage, service disruption/interruption and service improvement.
- Provide team leadership for IT Cross
Functional service and BRM team and be responsible for career development,
appraisals and team’s performance
- Manage IT Vendor obligations and ensure
protection of Bank’s interest, review hardware and software acquisition
and maintenance contracts.
- To keep current with trends and issues in the
IT industry, including current technologies that support service and
advise the Group on their competitiveness and financial impact.
- Represent IT in service operations meetings,
service review meetings and periodic quality reviews and act as liaison
with the business for all service improvements, changes and escalations.
The Person
- A Bachelor’s Degree in IT/Computing from a
University recognized by Commission for University Education.
- Must be certified in the either Project
Management, ITIL , MCSE, ITSM
- Master’s degree will be an added advantage
- A minimum of 8 Years’ experience in IT, 5 of
which should be at Senior level management covering the following;
- System Support Management
- Banking Operations
- IT Service Management
- IT Infrastructure
- Project Management.
The above position is demanding for
which the bank will provide a competitive package for the successful
candidates.
If you believe you can clearly
demonstrate your abilities to meet the criteria given above, please submit your
application with a detailed CV, stating your current position, remuneration
level e-mail and telephone contacts quoting the job title/reference in the
subject field to recruitment@kcb.co.ke
To be considered your application must be received by Jan. 23, 2015.
Only short listed candidates will be contacted.
To be considered your application must be received by Jan. 23, 2015.
Only short listed candidates will be contacted.