Silverstone Tyres (K) Limited, the
leading company in the automotive field, seeks to recruit a Customer Service Officer
Main Purpose of the Job: To deliver prompt and Quality service to
Customers
Responsibilities:
Responsibilities:
- Deal directly with customers either by
telephone, electronically or face to face
- Respond promptly to customer inquiries
- Preparing quotations and Invoices for customers.
- Handle and resolve customer complaints.
- Keep records of customer interactions and
transactions
- Record details of inquiries, comments and
complaints
- Record details of actions taken
- Maintain customer databases
- Perform all other duties and projects as assigned.
- Degree in Marketing or any Business related
/Front Office Operations.
- 1 – 2 years experience in customer service
operations.
Please send your Resume and Cover
letter including your current and expected remuneration, names of three professional
referees and day time telephone contacts to : hr@silvertone.co.ke not letter
than January 31st , 2015
Silverstone is an equal opportunity employer
