Job Title: Client Service Officer
Industry: Service
Location: Nairobi
Corporate Staffing Services is medium sized recruitment consultancy firm based in Westlands Nairobi.
Corporate Staffing Services is medium sized recruitment consultancy firm based in Westlands Nairobi.
We are looking for a hands on client
service officer who will work with the management in order to meet our client’s
expectations.
Duties and Responsibilities
The Client Service Officer will be in
charge of;
- Managing key accounts by ensuring constant
communication with clients
- Sources for qualifies candidates through the
database, online job portals, cold calling, headhunting
etc
- Meet with clients and understand their
recruitment process
- Prepare application summary and interview
reports for the clients
- Invoicing and following up on payment
- Inform clients on requirements and procedure
- Quality assurance- perform quality checks
- Delivers on daily production standards and
adhere to service and quality standards
- Ensure the organization is compliant with
relevant government bodies and institutions
Qualifications & Skills
- A Bachelors degree in either in marketing,
administration, communication, public relations
- Qualifications in HR is desirable but not a
must
- Practical Ms Office skills
- Excellent presentation skills
- Excellent negotiation skills
- Excellent report writing skills
- Excellent networking skills
- Problem solving skills
- Organized and attentive to details
- Excellent grooming skills
- Ability to handle competing projects with
strict deadlines
- Person of integrity, innovative and can do
attitude
- Must have worked in the service industry with
a minimum of three years experience
- Age: 26 – 32 years
- People person with an open attitude
- Entrepreneur mindset
Salary and benefits
- Competitive salary plus incentive on meeting
targets
- A chance to work with a young vibrant team
- Ability to work as your own boss
- An open work environment where individual
contribution is respected
- Flexible working hours
- Suitable for those who wish to develop their
career in the HR, public relation, marketing and management roles.
KPI’s
- Timely invoicing and debt collection
- Number of repeat clients
- New business generated in a month
- Quality of work submitted/ assignments
- Quality of communication
- Presentations made in a month
- New ideas generated/ concepts
- Timeliness and speed on delivery
If you are up to the challenge,
posses the necessary qualification and experience, please send your CV and
cover letter quoting the job title on the email subject (Client Service
Officer) to sheila@corporatestaffing.co.ke before Friday, 9th January, 2015
Kindly indicate your current/ last salary on your CV
N.B: We do not charge any fee for receiving your CV in our database nor for interviewing.
Kindly indicate your current/ last salary on your CV
N.B: We do not charge any fee for receiving your CV in our database nor for interviewing.
Only candidates short-listed for interview will be contacted.
