The Heritage Insurance Company (K)
Ltd is a member of Liberty Group and a leading insurance Company with a legacy
of providing superior services to a wide spectrum of clients since 1976.
We have also received AA- rating, the highest international rating awarded to a Kenyan insurer.
We are looking for dynamic and experienced individuals to fill in the following
position:-We have also received AA- rating, the highest international rating awarded to a Kenyan insurer.
Job Title: General Manager, Retail Business
Reporting to: Executive Director
Purpose of the Role: The
role of the GM Retail Business is to drive Strategic and Business growth. In
conjunction with Management, the job holder will ensure a robust business
growth of this line of business within specified time frames.
Duties and Responsibilities:-
- Responsible for Directing, Coordinating and
growing the Retail Business and identifying new business opportunities in
this line.
- Develop a clear Strategy for Optimum
Performance while achieving growth targets.
- Responsible for establishing and strengthening
relationships with all customers.
- Marketing strategy Formulation and
Implementation for the counties in line with overall company objectives
- Monitor customer preferences in various
regions to determine focus of retail sales efforts
- In liaison with the business development
managers in S& D, Follow up on business leads of high net worth,
- Manage close contact with branch networks to
set and track performance against objectives & play a significant role
in the long term with a view to sustain sales excellence.
- Preparation of timely, accurate, informative
reports to management for decision making.
- Fostering and maintenance of good corporate
image through liaison with all competitors, intermediaries and the general
public and maintain high Public relations
- Conduct Market Research and Intelligence to
advise initiatives and efforts.
- Ensuring that Performance Management process
is embraced and continuously being carried out within the role departments
for effective and efficient service to our customers
- Development of alternative distribution
channels such as franchise
- Establishing and maintaining a good
relationship with the brokers, agents and clients. Likewise maintain close
liaison with other departments in the organisation and country wide.
- Directing annual budgeting & planning for
Sales initiatives which will steer business growth
- Contributing as a member of the Senior
Management team to realistic value add plans and opinions that will steer
growth in operational areas for the achievement of the corporate plans.
- Attendance of all scheduled meetings to
facilitate smooth operational procedures and liaise with other function
heads.
- Advising the Executive Director on issues
pertaining to the
Requirements
- B.Com or Business related degree from a
recognized University
- A.C.I.I. qualification or working towards
attaining ACII
- Must have ample technical ability on various
insurance products
- Excellent oral & communication skills,
interpersonal skills including formal & informal presentation skill.
- Good customer relation skills
- Must have a minimum of 8 years working
experience in the Insurance industry
- Be computer literate
- Have high level of integrity
- Ability to work under minimum supervision
- Ability to plan, organize, prioritize and to
work within strict deadlines
- Persons currently in this role will have a
distinct advantage
NB: Only shortlisted candidates will
be contacted.
Age limit 45 years and below
Job Title: Branch Manager - Nyali
Reporting to: Executive Director
Reporting to: Executive Director
We invite applications for the posts
described below which have arisen due to company growth and expansion in the
market.
Key Duties and Responsibilities:-
Key Duties and Responsibilities:-
- Identifying and developing new business
opportunities
- Marketing strategy Formulation and
Implementation for the region in line with overall company objectives
- Achieving growth targets
- Maintaining high Public Relations amongst
clients
- Preparation of timely, accurate, informative
reports to management for decision
- Managing Direct sales, Individuals or
Corporate and broker sales
- Ensure safe custody of the branch’s fixed
assets by maintaining an assets register and appropriate insurances
- Maintaining the Branch cash book
- Management of Renewals/Business retention
- Market Research and Intelligence
- Excellent Customer Service and Complaints
Handling
- Managing Credit control
- Ensuring that staff are well supervised,
trained and developed to be technically competent to perform their duties
- Ensuring that Performance Management process
is embraced and continuously being carried out within the departments for
effective and efficient service to our customers with a view to achieve
overall company business goals in line with the Company’s Business Plan
- Advising the Executive Director on issues
pertaining to the business
- Establishing and maintaining a good
relationship with the brokers, agents and clients. Likewise maintain close
liaison with other departments in the organisation.
- Contributing as a member of the management
team to the development of operational policies for the achievement of the
corporate plans as stipulated in the Company Three year Business Strategy.
- Fostering and maintenance of good corporate
image through liaison with all competitors, intermediaries and the general
public
- Attendance of all scheduled meetings to
facilitate smooth operational procedures
Requirements
- B.Com or Business related degree from a
recognized University
- A.C.I.I. qualification or working towards
attaining ACII
- Must have ample technical ability on various
insurance products
- Must have sound analytical, negotiation,
interpersonal skills, communication skills and maturity
- Good customer relation skills
- Must have a minimum of 6 years working
experience in the Insurance industry
- Be computer literate
- Have high level of integrity
- Ability to work under minimum supervision
- Ability to plan, organize and prioritize
(ability to work within strict deadlines)
- Persons currently in direct contact with
Brokers, agents and clients will have a distinct advantage
How to Apply
Interested candidates should forward their detailed resume & cover letter to hr@heritage.co.ke by Tuesday 30th December 2014 at 4.00 p.m.