Chai Sacco is a leading Savings and
Credit Co-operative Society Ltd with branches in Nairobi, Litein and Mombasa
Counties.
We are looking for a self-driven and
results-oriented person to fill the following position:-
ICT Manager
1 Position
Reporting to the Chief Operating
Officer, the holder of this position will be responsible for planning and
coordinating ICT activities of the Sacco, to ensure timely availability and
reliability of required services.
Duties and Responsibilities:-
- Evaluate user needs and system functionality
and ensure that all IT infrastructure and related applications, services
are implemented and managed to meet the business’ requirements.
- Develop and manage a team as well as implement
processes, systems and tools to provide timely and comprehensive support
to internal business users on issues relating to IT systems and services.
- Ensure alignment to major IT standards to
governing Support & operations
- Coordinate implementing all computerized information
systems within Chai Sacco network.
- Implement computer systems in accordance with
the business strategies.
- Liaise with the policy makers to determine
hardware, software and access requirements for Chai Sacco staff members.
- Consult with the Management team, advising and
assisting in design and training of Chai Sacco staff on the implementation
of new ICT procedures, software or ICT changes within the Society’s core
business.
- Create computer use best practices for Chai
Sacco staff and coordinating sensitization on the same within the Society.
- Introduce new online platforms and
technologies such as e-learning, online discussion forums, conference
registration etc.
- Coordinate the development, implementation and
expansion of social media strategy to raise the Society’s profile and
market its activities.
- Ensure that all systems are integrated and
operates efficiently in accordance with global IT guidelines.
- Ensure application of best practice in Service
Delivery Models for Chai SACCO
- Co-ordinate training activities in office
automation, hardware and software installation.
- Participate in preparation of budgets and
implementation of effective controls to achieve financial targets.
- Responsible for the provision of ICT
infrastructure services including desktop, laptops etc
- Drive adoption of ISO and ITIL into Business
delivery models in Chai SACCO
- Formulation and review of disaster recovery
plan
- Ensure proper maintenance of all electronic records
- Arranges for software maintenance services for
packages and application systems as well as repairs and servicing of hard
wares
- Formulation and implementation of ICT Policy
- Management of IT procurement as per the budget
and society’s policies.
- Ensure development and analysis of relevant
management reports on various key aspects of the department’s
responsibilities
Knowledge and Skills
The job holder must possess:
- Masters degree in Computer Science/Information
Technology or related field
- Bachelor’s degree in Computer Science/
Information Technology
- Five years work experience in a similar set
up; at least 3 years of which should be in a senior leadership position
- CISA Certification
- Technical Knowledge in Software, Hardware
installation, Systems Administration & Support, Service Management,
Network Technology and Project Management.
- Experience in managing content and production
for high traffic websites.
- Conceptual, analytical and creative skills
- Excellent communication and interpersonal
skills.
- Must have the drive to continually improve
processes and seek new challenges.
Branch Manager
1 Position
Reporting to the Head of Business
Operations, the holder of this position will be responsible for ensuring
continuous development and effective management of products, services with a
view to achieving set goals and objectives of the Society at the Branch Level.
Duties and Responsibilities:-
- Oversee operations in the branch and ensuring
branch compliance with operational guidelines and procedures.
- Ensure proper and efficient management of
branch treasury.
- Supervision and monitoring of staff at the
branch level.
- Oversee performance management of staff at the
branch level
- Facilitate loan approval, disbursement and
monitoring the recovery.
- Foster customer relations and safeguarding the
organization’s corporate image.
- Monitor and approve payments in accordance
with approved budgets and authorized expenditure.
- Ensure preparation of accurate monthly reports
and any other report if and when required.
- Adequate implementation of internal controls
to safeguard the members funds, property and assets of the Society.
- Facilitate marketing of the Society’s products
and services at branch level.
- Implement and sustain branch strategies for
growth in line with the Society’s strategies and set targets.
- Authorize and approve transactions, and other
services within the delegated authority and countersigned by another
authorised officer when necessary.
- Implement control mechanism that will ensure
operations in the Branch are in accordance with basic operational risk
principles, and department manuals.
Knowledge and Skills
- A bachelors degree in business Administration,
Finance or Marketing or equivalent;
- A minimum of five years work experience in a
similar set up
- Must be computer literate
- Strong interpersonal skills with excellent
communications and presentation skills.
- Ability to focus and execute on defined
projects, with the potential to grow the business
How to Apply
Interested candidates who meet the
set criteria may submit their applications with a detailed CV, copies of their
certificates, and names and contacts of three referees, expected remuneration
and daytime telephone contacts to:
The Chief Executive Officer,
Chai SACCO Society Ltd,
4th Floor, KTDA Plaza,
P.O Box 278-00200,
Nairobi.
Application deadline: Tuesday, 30th December 2014.
Only short-listed candidates will be contacted.
Chai Sacco is an equal opportunity employer.