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Transport Officers and Customer Relations Officer Jobs in Kenya

County Government of Kitui
 
County Public Service Board
 
Pursuant to the Constitution of Kenya 2010 and Sections 44,45,50, and 51 of the County Governments Act No. 17 of 2012, Kitui County Public Service Board wishes to recruit competent and qualified persons to fill the positions below;

 

Senior Transport & Logistics Officer

One (1) Post

Job Group ‘L’
 
Salary Scale: Ksh.35,910 x 1,800-37,710 x 1,890-39,600 x 1,990-41,590 x 2,070-43,660 x 2,220-45,880 p.m.
 
Terms of Service: Permanent
 
Mandatory Requirements for Appointment:
  • Be a Kenyan citizen;
  • Possess a Bachelors degree in Mechanical/Automotive Engineering, Transport Management or equivalent from a university recognised in Kenya;
  • Have relevant working experience of not less than three (3) years, 2 of which should be in a supervisory position;
  • Valid driving license of class B C and E with no endorsements
  • Be proficient in relevant computer Applications;
  • A relevant Masters Degree or Diploma will be an added advantage.
Duties and Responsibilities:
  • Supervise the Transport Section and maintain close liaison with the County Secretary on all transport matters.
  • Under guidance, develop and implement the County Transport policy;
  • Organise and manage the daily work for pool vehicles and drivers;
  • Organize and supervise vehicle maintenance and repairs;
  • Maintain all Fleet related records and documents and ensure safety of County vehicles;
  • Strictly execute the petrol/diesel filling mechanism approved by the County;
  • Recommend and implement a viable Fleet management system for reporting and internal control records;
  • Recommend and ensure drivers’ training and related re-certifications;
  • Liaise with Finance department to ensure prompt payment for fueling and maintenance of vehicles;
  • Monitor departments’ transport expenditure against approved budgets;
  • Generate and submit regular comprehensive reports from the Fleet management system;
  • Supervise and coordinate performance appraisals for County pool transport staff;
  • Perform such other functions as may be assigned.
Transport Officer II

One (1) Post

Job Group ‘J’
 
Salary Scale: Ksh.24,662 x 1,233- 25,895 x 1,285-27,180 x 1,340-28,520 x 1,398-29,918 p.m.
 
Mandatory Requirements for Appointment:
  • Be a Kenyan citizen;
  • Possess a Bachelors degree in Mechanical/Automotive Engineering, Transport Management, or equivalent from a university recognised in Kenya; OR
  • A relevant Diploma with 2 years demonstrable experience;
  • Have a valid driving license of class B C and E without any endorsements.
  • Be proficient in relevant computer Applications;
Duties and Responsibilities:
  • Prepare maintenance and servicing schedules of the County vehicles;
  • Prepare regular reports on vehicle mileage, fuel consumption, repairs and maintenance
  • Keep an up-to-date record of drivers and vehicles accidents history;
  • In liaison with user departments, prepare drivers’ annual leave schedule;
  • Receive and respond to transport requests from County staff;
  • Follow-up proper reporting and documentation of accidents and claims;
  • Undertake data entry in the Fleet management system and generate expenditure reports for all departments;
  • Assist the Senior Transport Officer;
  • Perform such other functions as may be assigned.
Customer Relations Officer II

One (1) Post

Job Group ‘J’
 
Salary Scale: Ksh.24,662 x 1,233-25,895 x 1,285-27,180 x 1,340-28,520 x 1,398-29,918 p.m.
 
Mandatory Requirements for Appointment:
  • Be a Kenyan citizen;
  • Possess a Bachelors degree in Communication/Business Administration/Marketing or equivalent from a university recognised in Kenya; OR
  • A Diploma in Customer Care/Public Relations/ Communication or equivalent with 2 years working experience in customer service;
  • Be proficient in relevant computer Applications;
Duties and Responsibilities:
  • Coordinating customer relations activities of the County
  • Ensuring provision of quality customer service
  • Promoting civic education and public sensitisation on devolution
  • Identifying, interpreting and suggesting appropriate remedial measures to customer problems and issues;
  • Implementing changes to improve customer service;
  • Facilitating the flow of information between the County and its stakeholders;
  • Ensuring good image and brand visibility within the County;
  • Analysing and classifying customer complaints, compliments, suggestions and queries;
  • Submitting regular and timely reports;
  • Disseminate information to customers on County projects and activities
How to Apply:
 
Applications should be submitted in a sealed envelope with the position applied for clearly marked on the left  side and addressed to:

The Secretary,
County Public Service Board,
P.O. Box 33-90200
Kitui

Important information to all Candidates
  • Salary, allowances and benefits shall be as determined and advised by the Salaries and Remuneration Commission.
  • Applications should reach the Secretary, County Public Service Board on or before Monday, 24th November 2014.
  • Only shortlisted candidates will be contacted.
  • Shortlisted candidates MUST meet the requirements of Chapter Six of the Constitution of Kenya on leadership and integrity and will be required to produce clearance/compliance certificates from relevant agencies.

The Government of Kitui County is an equal employer.

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