AFEX, a Lonrho company, provides camp
construction, catering, management and logistics support to the Oil and Gas,
Mining, UN and NGO sectors, in some of the most remote corners of
Africa.
The AFEX Team is dedicated to
ensuring clients have peace of mind that their projects will run on schedule
and to budget, with their personnel being cared for to a high international
standard.
AFEX wishes to recruit a competent,
innovative and self-driven person to fill the following position:
Receptionist Supervisor
The Receptionist Supervisor is
responsible for providing a friendly, welcoming and efficient service to the
clients.
Kindly note, this position is in
remote area and applicants should be willing to relocate.
Key Responsibilities:
- To supervise and ensure that all front office
duties are effectively conducted to ensure a pleasant experience to our
clients
- To build a good rapport with all clients and
resolve any complaint/issues quickly
- To handle all bed reservations and the POB
making sure that the room allocations process is done in the best and
efficient manner possible.
- Responsible for smooth Check ins and Check
outs for all clients in the camp
- Responsible for compiling the Daily POB and
sending accurate POB reports to the necessary people.
- Official custodian of all the room keys in the
camp
- To undertake general office duties, including
sending correspondence emails, filings and to ensure smooth running of the
reception area.
- Work together with the Housekeeping Supervisor
to ensure that all rooms are clean and tidy for clients check INS.
- Report all maintenance works needed in the
rooms to the Maintenance Supervisor
- Work in full accordance with AFEX Group
policies, procedures, work instructions and all relevant elements of AFEX
Management Systems;
- Oversee the work in the Coffee shop ensuring
that all work is done in accordance with AFEX policies and QHSE
procedures;
Qualifications:
- Diploma in Business Administrations
- Previous experience in hospitality
- Good communication skills
- 3 years’ experience working in a similar job
- Attention to details and decision Making
skills
- Delivering accurate and timely results
- Willingness to work in a remote location
To apply, send your CV only to careers@afexgroup.com
Only shortlisted candidates will be
contacted.
