Faulu Microfinance Bank, a subsidiary
of the Old Mutual Group is one of Kenya’s fastest growing Banks with a network
of over 80 outlets.
In line with business demands driven
by our rapid growth, we are looking for qualified, highly competent, talented
and results oriented individuals to fill the following position:
Position: Relationship Manager - Human Resources
Job Ref: HR: 037/10/2014
Working closely with the Senior HR
Manager, this position is responsible for recruitment, employee performance
management and engagement, relationship management, and support of branch and
business teams.
The role holder is also responsible
for coaching, development of career paths and succession plans in line with HR
best practice.
Duties and Responsibilities
- Facilitate recruitment and deployment of
competent staff ¡n line with business needs.
- Act as a catalyst, stimulating high engagement
through ensuring great branch leadership behavior.
- Build a strong performance culture through
SMART target setting, continuous monitoring and evaluation.
- Ensure a healthy talent pipeline to meet the
future needs of functions through identification and development of line
managers.
- Capture staff training and development needs
and at times administer training.
- Ensure all employee relations concerns are
dealt with promptly, in line with existing labour laws and policy
guidelines.
- Act as a formal/informal coach and mentor for
line managers and junior members of the branches to ensure delivery of
best practice HR, leadership and appropriate stakeholder management.
Qualifications and experience
- Bachelor’s degree in Human Resource Management
or Social Sciences.
- Higher Diploma in Human Resources.
- Master’s Degree in HR will be an added
advantage.
- At least 3 years HR Relationship Management
experience in a reputable financial institution.
- Strong understanding of business function
including key products.
- An understanding and practical experience of
managing medium to high complexity employee relations.
- Excellent communication, clear oral and
written skills.
- Ability to be assertive and challenge the
business when required.
- Coaching and counselling skills.
- Ability to travel across the country.
- Good computer skills (Microsoft Word, Excel,
PowerPoint).
- Commitment and passion for the transformation
of the low income population.
Position: Branch Managers
Job Ref: HR: 036/10/2014
The position holder will work closely
with the Head of Business Development and Senior Management in managing the
branch, offering leadership to staff in the formulation and implementation of
business growth and development strategies at branch level.
He/she is expected
to aggressively drive branch growth and profitability targets by identifying,
developing and maintaining profitable relationships with customers.
Duties and Responsibilities
- Lead in quality business growth, development
of the branch and other alternative service outlets attached to the
branch.
- Manage and lead the branch team in achieving
and surpassing set business targets.
- Provide superior level of customer
relationship management.
- Drive sales of all products and services at
branch level by offering leadership and motivation to sales teams.
- Monitor and ensure compliance to all the
company policies, processes, procedures and other controls.
- Budget planning and cost management.
- Initiate, nurture and ensure profitable
business relationships with all stakeholders.
Qualifications and Experience
- Bachelor’s degree in a Business related field.
- Master’s Degree in a Business related field
will be an added advantage.
- At least 3 years managerial experience with
proven track record for delivery of superior results.
- Experience in Micro/SME and consumer lending.
- Strong communication, presentation and
negotiation skills.
- Sales and marketing skills.
- Strong relationship management &
leadership skills.
- Commitment and passion for the transformation
of the low income population.
How to Apply
If you meet the specified criteria, send your application letter and updated CV (including 3 referees) to the undersigned through the e-mail address below:
GM, Legal & Human Resources
Faulu Microfinance Bank Limited
P.O. Box 60240-00200
Nairobi
Email: excitingcareers@faulukenya.com
Applications to reach us on or before 7th November 2014.
Only shortlisted candidates will be
contacted.
Hard copy applications will NOT BE ACCEPTED.