Vacancy: Field Services Officer
We are recruiting on behalf of our
client CFW/SHF who is not for profit organization and their mission is to
improve access to basic essential drugs and supplies to mothers, children and
families, using sustainable business systems that are scalable, maintain
standards and achieve economies of scale.
He / She will be responsible for
maintaining high standards of treatment and optimize on sales by providing
continuous guidance to Franchised Outlet nurses / Clinics.
S/He will report to the Health
Services Manager and will play a critical role in the Western Region.
S/He will be based in UGUNJA but will
oversee the Western Region as mandated by the Organization.
Primary Duties and Responsibilities
- Undertake impromptu inspection visits to
outlets to check compliance with regulations set by health authorities,
professional bodies and SHF.
- Receive monthly reports from outlets and send
to Head Office
- Review franchisee compliance with SHF
treatment protocols and Ministry of Health standard treatment guidelines
- Undertake planned mentoring visits to outlets
and complete supervisory reports
- Enforce standard patient management protocols
- Provide support for clinical management and
business management training to ensure outlets are running profitably
- Coordinate skills testing for franchisees
- Support identification and interview nurse
franchisee candidates
- Support identification, development and
evaluation of new health services
- Maintain cordial relations with District
Medical Officers of Health and their public health teams
- Attend technical update meetings with the
District Medical Officer and related ministries
- Oversee implementation of marketing and
promotional efforts in the region to support outlet sales goals.
- Conduct annual performance reviews including
providing regular feedback to staff on their performance.
- Collaborate with the Health Services Manager
on setting related performance goals for each outlet
- Ensure all outlets are maintaining target
inventory levels month to month.
- Ensure outlets submit complete and accurate
monthly reports and the same forwarded to Head Office in time.
- Provide regular field reports to the Health
Services Manager.
- Handle any additional responsibilities as
directed by the Health Services Manager
Requirements skills and
qualifications
- Diploma in Nursing, Clinical Services or
Pharmaceutical Technology
- Must be registered with the board and have a
current license
- Over 7 years experience in any of the above
stated fields
- Business, management and supervisory skills
experience in a busy set-up
- Strong analytical and problem solving skills
- Detailed analysis of performance and financial
data
- Good communication skills with excellent oral
and written English/Kiswahili
- Excellent skills in MS Word; Excel and
Internet use
- Experience as a trainer
- An orientation toward customer service and
responsiveness
Those interested should send their
applications & detailed CVs only to jobs@olivemedicare.com on