hello doctor
Job Title: Business Development Manager
Job Title Reporting to: Country Manager
Key Relationships:
Job Title: Business Development Manager
Job Title Reporting to: Country Manager
Key Relationships:
Country Manager: Agree on sales
strategy, develop relationships with new business, and work together in client
acquisitions.
Management Team: Reporting to and
liaising with in order to keep the team updated with regards to the sales
funnel.
Whole Team: To brief all departments
with regards to requirements for each concluded sales contract.
Clients: Contract closures and
renewals. Account management & client reporting.
Purpose of the Job / Main Objective is:
Purpose of the Job / Main Objective is:
- To: Manage the sales strategy within the
business
- To: Closure of sales contracts, manage
renewals and manage accounts.
- To: Meet sales budgets
- To: Ensure team effectively briefed for
the implementation of new sales contracts.
- To: Assist where necessary with the
account manager of larger clients where necessary.
- To: Presentations to prospective
clients.
- To: Assist business with new product
development with specific reference to sales strategy
Qualifications: Bachelor’s degree
Experience: 10-15 years work experience, at least 5 years sales experience and minimum 3 years in a managerial role
Business Skills Required:
Experience: 10-15 years work experience, at least 5 years sales experience and minimum 3 years in a managerial role
Business Skills Required:
- Good leadership & management skills
- Good delegation
- Good client relationships
- Good presentation skills
- Good organizational skills
- Ability to take responsibility for tasks
- Deadline driven
- Good time keeping and time management skills
- Ability to motivate others
- Ability to support others in team work
Skills Required that are more
Specific to this Job Profile:
- Proficient at Closing deals with clients
- Ability to conceptually understand the value
proposition of medical assistance services.
- Strong customer interaction skills.
- Strong written and verbal communication skills.
- Ability to work independently and within a
team.
- Strong attention to detail.
- Exceptional interpersonal skills.
- Adaptability with a keen aptitude to
multi-task.
Computer Skills
Required:
- Microsoft Excel
- Microsoft Word
- Powerpoint
- Outlook
Key Competencies as an Employee of
Hello Doctor:
Passion & values
- A key requirement is passion for Hello
Doctor’s vision of transforming healthcare and improving lives. We
are looking for people for whom this is not just a job, but a calling to
make a difference.
Work / life balance
- Maintains a conscious balance between work and
personal life so that one doesn’t dominate the other
- Is not one-dimensional
- Knows how to attend to both
- Gets what he/she wants from both
Dealing with ambiguity
- Can effectively cope with change
- Can shift gears comfortably
- Can decide and act without having the total
picture
- Isn’t upset when things are up in the air
- Doesn’t have to finish things before moving on
- Can comfortably handle risk and uncertainty
360 Communication
- Provides the information people need to know
to do their jobs and to feel good about being a member of the team, unit,
and/or the organisation
- Provides individuals information so that they
can make accurate decisions
- Is timely with information
Planning
- Accurately scopes out length and difficulty of
tasks and projects
- Sets objectives and goals
- Breaks down work into the process steps
- Develops schedules and task/people assignments
- Anticipates and adjusts for problems and
roadblocks
- Measures performance against goals
- Evaluates results
Drive for results
- Can be counted on to exceed goals successfully
- Is constantly and consistently one of the top
performers
- Very bottom-line oriented
- Steadfastly pushes self and others for results
Self-development
- Is personally committed to and actively works
to continuously improve him/herself
- Understands that different situations and
levels may call for different skills and approaches
- Works to deploy strengths
- Works on compensating for weakness and limits
Customer Focus
- Is dedicated to providing the highest quality
products and services which meet the needs and requirements of internal
and external customers
- Is committed to continuous improvement through
empowerment and management by data
- Is willing to re-engineer processes from
scratch
- Is open to suggestions and experimentation
- Creates a learning environment leading to the
most efficient and effective work processes
Job Title: Clinical Manager
Job Title Reporting to: Country Manager
Key Relationships:
Job Title Reporting to: Country Manager
Key Relationships:
- Digital Manager: Reporting, Feedback,
Fulfilling all digital requirements.
- Medical Researcher: In gathering and reporting
the latest medical content.
- Digital Team / Copywriters: Working together
to meet targets requirement within the business.
- Contracted Doctors: Contracting, training,
scheduling, management and quality assurance
Purpose of the Job / Main Objective
is:
1. To: Develop and/or validate
clinical protocols
- Treatment algorithms
- Formularies
- DUR edits
2. To: Develop
and/or validate clinical content
- Call scripts
- Treatment application linkages
- Patient messaging
- Website content
3. Clinical knowledge management
4. Clinical outcomes monitoring & reporting
5. Clinical Governance:
4. Clinical outcomes monitoring & reporting
5. Clinical Governance:
- Doctor credentialing
- Policy adherence monitoring
- Doctor profiling
- Quality assurance audits
- Attend client meetings
6. Professional Indemnity
- Manage professional indemnity cover for
doctors
7. Manage relationships with Kenyan
medical regulatory bodies
Qualifications: MBChB. Also needs to be fully registered with the Kenyan Board of Medical Practioners.
Experience:
Qualifications: MBChB. Also needs to be fully registered with the Kenyan Board of Medical Practioners.
Experience:
- At least 5 years clinical medical experience
that must include GP and Casualty work.
- Management experience also critical.
Business Skills
Required:
- Analytical Thinking
- Good presentation skills
- Good organizational skills
- Ability to take responsibility for tasks
- Deadline driven
- Good time keeping skills
- Ability to motivate others
- Ability to support others in team work
Specific Skills Required - more
specific to this Job Profile:
- Express strong writing, analytical and
research skills.
- Experience in working with various social
media platforms
- Clinically sound
Computer Skills
Required:
- Word
- Excel
- Outlook
- Powerpoint
Key Competencies as an Employee of
Hello Doctor:
Passion & values
Passion & values
A key requirement is passion for
Hello Doctor’s vision of transforming healthcare and improving lives.
We are looking for people for whom
this is not just a job, but a calling to make a difference.
Work / life balance
- Maintains a conscious balance between work and
personal life so that one doesn’t dominate the other
- Is not one-dimensional
- Knows how to attend to both
- Gets what he/she wants from both
Dealing with ambiguity
- Can effectively cope with change
- Can shift gears comfortably
- Can decide and act without having the total
picture
- Isn’t upset when things are up in the air
- Doesn’t have to finish things before moving on
- Can comfortably handle risk and uncertainty
360 Communication
- Provides the information people need to know
to do their jobs and to feel good about being a member of the team, unit,
and/or the organisation
- Provides individuals information so that they
can make accurate decisions
- Is timely with information
Planning
- Accurately scopes out length and difficulty of
tasks and projects
- Sets objectives and goals
- Breaks down work into the process steps
- Develops schedules and task/people assignments
- Anticipates and adjusts for problems and
roadblocks
- Measures performance against goals
- Evaluates results
Drive for results
- Can be counted on to exceed goals successfully
- Is constantly and consistently one of the top
performers
- Very bottom-line oriented
- Steadfastly pushes self and others for results
Self-development
- Is personally committed to and actively works
to continuously improve him/herself
- Understands that different situations and
levels may call for different skills and approaches
- Works to deploy strengths
- Works on compensating for weakness and limits
Customer Focus
- Is dedicated to providing the highest quality
products and services which meet the needs and requirements of internal
and external customers
- Is committed to continuous improvement through
empowerment and management by data
- Is willing to re-engineer processes from
scratch
- Is open to suggestions and experimentation
- Creates a learning environment leading to the
most efficient and effective work processes
Job Title:Engagement / Digital Manager
Job Title Reporting to: Country Manager
Job Title Reporting to: Country Manager
Qualifications:Bachelor’s Degree in Journalism, Communication or
Marketing preferred
Experience:
Experience:
- 3 + years’ work experience in developing
interactive content
- 3 + years’ experience with digital, blog, and
social content
- 3 - 5 years’ experience in creating / writing
content for web
- 3 - 5 years’ experience in online content
strategy
- 3 – 5 years’ community management experience
Key Relationships:
- Country Manager: High level reporting to
Country Manager
- Chief Medical Officer - SA and Clinical
team: Managing content workflow and quality assurance by working
closely with Chief Medical Officer – South Africa and Clinical team
- Copy Writers: Managing content team and
deliverables
Purpose of the Job /
Main Objectives are:
- Managing and guiding the Kenyan content team
- Developing a quarterly content calendar for
East Africa
- Growing and managing the brand’s online
platforms and social communities
- Implementing group social and group customer
relationship management strategies
- Driving engagement on the Hello Doctor
platforms
- Work closely with South African team to
include messaging in the content rollout incl. Marketing, Development,
Agency and Product teams
- Identifying opportunities for influencer
engagement opportunities, both online and via "real-world"
initiatives.
- Developing relationships with possible
partners
- Running daily standup meetings with content
team
- Managing content targets and deliverables
- Managing content workflow and quality
assurance by working closely with Chief Medical Officer – South Africa and
Clinical team
Business Skills
Required:
- Strong communication skills – need to have the
ability to communicate ideas, suggestions, and concepts
- Understanding and knowledge of SEO and inbound
marketing
- Need to be persuasive and be able to influence
decisions within the business
- An analytical mind and interest in using data
to optimize/scale content
- Need to be persuasive and be able to influence
decisions within the business
Specific Skills Required - more
specific to this Job Profile:
- An analytical mind and interest in using data
to optimize/scale content
- Need to be able to motivate and drive the
in-house content team
- Strong communication skills – need to have the
ability to communicate ideas, suggestions, and concepts
Computer Skills
Required:
- MS Office
- Presentation skills
- Expert on social media
Key Competencies as an Employee of
Hello Doctor:
Passion & values
A key requirement is passion for
Hello Doctor’s vision of transforming healthcare and improving lives.
We are looking for people for whom
this is not just a job, but a calling to make a difference.
Work / life balance
- Maintains a conscious balance between work and
personal life so that one doesn’t dominate the other
- Is not one-dimensional
- Knows how to attend to both
- Gets what he/she wants from both
Dealing with ambiguity
- Can effectively cope with change
- Can shift gears comfortably
- Can decide and act without having the total
picture
- Isn’t upset when things are up in the air
- Doesn’t have to finish things before moving on
- Can comfortably handle risk and uncertainty
360 Communication
- Provides the information people need to know
to do their jobs and to feel good about being a member of the team and/or
the company
- Provides individuals information so that they
can make accurate decisions
- Is timely with information
Planning
- Accurately scopes out length and difficulty of
tasks and projects
- Sets objectives and goals
- Breaks down work into the process steps
- Develops schedules and task/people assignments
- Anticipates and adjusts for problems and
roadblocks
- Measures performance against goals
- Evaluates results
Drive for results
- Can be counted on to exceed goals successfully
- Is constantly and consistently one of the top
performers
- Very bottom-line oriented
- Steadfastly pushes self and others for results
Self-development
- Is personally committed to and actively works
to continuously improve him/herself
- Understands that different situations and
levels may call for different skills and approaches
- Works to deploy strengths
- Works on compensating for weakness and limits
Customer Focus
- Is dedicated to providing the highest quality
products and services which meet the needs and requirements of internal
and external customers
- Is committed to continuous improvement through
empowerment and management by data
- Is willing to re-engineer processes from
scratch
- Is open to suggestions and experimentation
- Creates a learning environment leading to the
most efficient and effective work processes
Application Procedure:
Applicants should email their cover letter and CV with names of three referees who can provide confidential assessment of their capabilities. Indicate on your CV your current and expected salary.
All communication relating to application for these positions should be addressed to:
hellodoctor@preferredpersonnel.co.ke
On the subject matter of the email, ensure you indicate the position you are applying for.
Applications should be received by 28th October 2014.
Please note only shortlisted candidates will be contacted.
Applicants should email their cover letter and CV with names of three referees who can provide confidential assessment of their capabilities. Indicate on your CV your current and expected salary.
All communication relating to application for these positions should be addressed to:
hellodoctor@preferredpersonnel.co.ke
On the subject matter of the email, ensure you indicate the position you are applying for.
Applications should be received by 28th October 2014.
Please note only shortlisted candidates will be contacted.
