Kenindia Assurance Company Limited is
one of the leading composite insurance Companies in Kenya with branches in all
major towns of the country.
Established in 1978, the Company has
continued to be a market leader in the Insurance Industry.
Job Title: Branch Manager
Department: Marketing / Operations
Reports to: Asst. General Manager – Marketing/Operations
Supervises: Branch Team
Job Purpose / Function: Take charge of branch operations and ensure that they meet or exceed set performance targets in respect to underwritten premium, client recruitment, service quality and expense control.
Key Duties and Responsibilities
Supervises: Branch Team
Job Purpose / Function: Take charge of branch operations and ensure that they meet or exceed set performance targets in respect to underwritten premium, client recruitment, service quality and expense control.
Key Duties and Responsibilities
- Promote business growth and achieve set growth
targets by aggressively marketing the branch to potential customers and
increasing the services provided to existing ones. This will include
monitoring market activities and identifying ways in which the company’s
services can be improved and rendered more competitive
- Ensure that both internal and external
reporting requirements are complied with fully and that reports are
accurate and timely
- Ensure that branch operations run smoothly and
profitably so that quality service is provided to customers at all times
- Set performance standards for Branch
Assistants that are in line with the Company’s business targets and ensure
that staff understand those targets and have the capacity to achieve them.
This will include ensuring that staff are well trained in their jobs and
regular monitoring of performance
- Promote a positive image for the company by
ensuring quality service and professionally handling customer complaints.
Improve business for the company by maintaining good customer relations
- Take charge of security matters at branch
level and ensure compliance with set policies and procedures
- Ensure that the branch’s credit activities are
managed in a compliant manner, are profitable and pertinent risks are
minimized
- Perform operational duties including making
payments and receipt authorizations and general staff supervision
- Generate the required reports in a timely and
accurate manner
- Train and set targets and monitor the
performance of agents
- Visit, develop and maintain good rapport with
customers and handle their queries, and reporting on any
significant/persistent concerns to management
- Opening and maintain new accounts within the
region, in consultation with the Branch Overseeing Officer and AGM
Marketing and overseeing the profitable growth of these accounts
- Ensure that territorial agents are paid in a
timely and accurate manner
Job Specifications
Academic and professional
qualifications:
- Degree in any business related field e.g.
Marketing, Commerce, Insurance, Economics etc.
- ACII , AIIK ANZIF
- Training in customer care and sales
Minimum years of experience required
for them: 3 - 5 years at management level
Core skills and competencies:
- Underwriting skills, must be able to give
accurate quotations
- Problem solving and decision making skills
- Relationship building skills
- Networking skills
- Staff supervision, training and performance
management skills
Job Title: Bancassurance Manager
Department: Marketing / Operations
Department: Marketing / Operations
Reports to: Asst. General Manager – Marketing
/ Operations
Supervises: Bancassurance Team
Job Purpose / Function: Responsible for the growth of bancassurance business in line with the Company’s business strategy.
Key Duties and Responsibilities
Supervises: Bancassurance Team
Job Purpose / Function: Responsible for the growth of bancassurance business in line with the Company’s business strategy.
Key Duties and Responsibilities
- Prepare the strategic plan and structure of
the Bancassurance Business
- Ensure that the required regulatory approvals
are in place
- Develop the Bancassurance business and
operational team
- Develop systems and procedures which can be
implemented to achieve the set standards
- Identify and create solid partnerships with
banks
- Create, manage and run sales and customer
service for the Bancassurance business
- Continuously meeting the business targets
Job Specifications
Academic and professional
qualifications: Undergraduate Degree in Finance or Insurance MBA would be an
added advantage ACII or AIIK
Minimum years of experience required
for them: 3 - 5 years at management level
Core skills and competencies:
- A team player with good interpersonal and
persuasive skills
- A good planner
- Keen to detail
- Knowledge of insurance products
How to Apply
All application letters and detailed CVs should be sent by 24th October 2014 to recruitment@kenindia.com
All application letters and detailed CVs should be sent by 24th October 2014 to recruitment@kenindia.com
or to the following address:-
Head of Human Resources,
Kenindia Assurance Company Limited,
8th Floor, Kenindia House,
P. O. Box 44372 – 00100,
Nairobi.
Only shortlisted candidates will be contacted