Credit Bank is an established
commercial bank and is rapidly growing its branches so as to grow the
network.
Branch Operations Officers
The operations officer through
teamwork will effectively handle the operations functions at the Branch level.
Key Duties
- Ensures branch operational activities run
smoothly and efficiently;
- Provide leadership, training and limited
supervision within the branch;
- Promote business for the Bank by maintaining
good customer relations and referring customers to appropriate personnel
for new services;
- Checking, authorizing and confirming all
entries in accordance with the laid down procedures.
- Perform limited supervisory duties as assigned
by the Branch Manager, and may perform in various capacities, such as a
new accounts representative, teller, or safe custody and deposits
attendant as appropriate.
Minimum Qualification and Experience
Required:
- Bachelor’s degree in a related field
- Up to 2 years banking experience as a bank
officer.
- Should have thorough knowledge of banking
operations.
- Should be honest and of unquestioned
integrity.
- Should be attentive to detail.
- Have an excellent interpersonal, organizing
and people management skills.
- Excellent communication and presentation
skills.
Branch Operations Manager
Reporting to the Branch Manager, the
successful candidate will be responsible for running effective branch
operations leading to provision of excellent customer service, profitability
and business growth.
Main Duties:
- Oversee and implement the Bank strategy at the
branch level.
- Oversee customer service delivery, maintenance
and improvement of retail banking service standards.
- Branch Operations- clearing, payments,
alternate delivery channels, cash management and monitoring and ensuring
entire branch reconciliation is up-to-date
- Facilitate effective relationship management
for external and internal customers.
- Ensure compliance with regulatory and policy
requirements with regards to banking environment.
- Ensure that call back in the core banking
system is done on daily basis to ensure correctness of all transactions
Minimum Qualification and Experience
Required:
- Minimum B Plain or equivalent,
- University Degree – Upper second or equivalent
- Proficiency in computer use including MS
Office tools and banking systems
- Must have a minimum of 3 years working
experience with solid knowledge of Bank Operations.
- A team player with ability to work with
minimum supervision.
- Must be flexible in availability and mobility
to perform required job functions
How to Apply
If you believe that you have the required qualifications and experience to fill in the above positions, kindly send your detailed resume together with a cover letter to reach the undersigned by 21st October 2014:
If you believe that you have the required qualifications and experience to fill in the above positions, kindly send your detailed resume together with a cover letter to reach the undersigned by 21st October 2014:
Head of Human Resources
Credit Bank Limited,
P.O. Box 61064-00200,
Nairobi
OR career@creditbankltd.co.ke
Only short listed candidates will be contacted.
Credit Bank Limited is an equal opportunity employer.
Applications are welcomed from all
suitably qualified Kenyan Nationals irrespective of age, gender, race or
disability.
All applications will be treated on
merit basis through fair and open competition.