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Postbank Jobs in Kenya

Postbank is a leading Savings Bank with a National Branch network and offering a wide range of financial services. 

Postbank is seeking to recruit high calibre, results-oriented and experienced professionals for the following positions:

User Support Officer
Position Function: Ensure proper user security and access roles and availability of mail services.
Knowledge Skills and Abilities
·                     Administration and maintenance of Microsoft Active Directory, DNS and DHCP in a Microsoft Windows Server environment.
·                     Administration and maintenance of the Bank’s mail system.
·                     Managing user accounts and file-access and resource privileges.
·                     Managing and Administering Domain Policies and Security.
·                     Setting up and maintenance of FTP and Web servers.
·                     BSC. degree in computer science or its equivalent from a recognised institution with three years’ experience or its equivalent.
·                     Diploma in Computer Science or its equivalent from a recognised institution or examining body with five years’ experience.
·                     MCSE professional or equivalent.
·                     Knowledge in management of Microsoft Active directory, Exchange, windows server Operating System and MSQL.
Network and POS Administrator
Position Function: This position is responsible for ensuring reliable, secure and availability of the Bank’s data network and the management and maintenance of Point of Sales Terminals.
Key Responsibilities:
·                     Ensure availability of the Bank’s online services through provision of reliable and secure redundant data communication systems.
·                     Resolve data network outages in a timely manner.
·                     Optimize bandwidth usage on the Bank’s data network.
·                     Liaise with data & telecommunications service providers on availability of services and their deployment.
·                     Document and regularly update the schematic diagram of the network infrastructure.
·                     Implement VOIP in the Bank’s online branches.
·                     Installation, Administration and maintenance of the Point of Sales Terminal Management System.
Knowledge, Skills and Abilities
·                     Bachelor degree from a recognised University in Computer Science or one of the closely related fields such as Information Systems or Telecommunications Engineering.
·                     Three Years’ experience in data Network Administration and Management.
·                     Certification in CCNA, CCNP and any other recognized certification will be an added advantage.
Legal Officer
Position Function: To assist the Legal office in providing efficient and effective legal services to the Bank
Key Responsibilities
·                     Verify security documents and ensure that they are duly registered as required
·                     Liaise with external lawyers, valuers, auctioneers and other consultants
·                     Drawing legal contracts, leases and other legal documents and ensure they are signed, sealed by authorised signatories.
·                     Follow up on litigation matters and attend court cases.
·                     Conduct legal research on legal issues and statutes guiding the operations of Bank
·                     Give legal advice to the Management of the Bank
·                     Bachelor’s degree in Law (LLB)
·                     Post graduate Diploma in Law
·                     Good communication skills
·                     Proven computer literacy and proficiency
·                     CPS (K) qualification will be added advantage
·                     Minimum 3 years working experience in a reputable organization.
Customer Relations Officer / Cashier 
(PB 7)
Position Function: To coordinate customer relations activities and ensure provision of quality customer service so as to attain high levels of customer satisfaction/expectations and promote good corporate image of the Bank.

Responsible for ensuring adherence to proper counter procedures and methods of safety, custody, accuracy and maintenance of cash and related assets at the counter

Knowledge Skills and Abilities
·                     Attending to customer problems and issues by identifying, interpreting and suggesting appropriate remedial measures.
·                     Implementing changes to improve customer service.
·                     Coordinating and facilitating accounts opening.
·                     Facilitating the flow of information between the Bank and its customers.
·                     Ensuring brand visibility within the Branch.
·                     Analysing and classifying customer complaints, compliments, suggestions and queries and submit regular and timely reports.
·                     Perform cashiering duties
·                     Custodian of cash and other accountable documents
·                     Selling the Bank products
·                     Disseminate information to customers on new products
·                     Minimum KCSE Level certificate of C+ grade or equivalent with C grade in both English and Mathematics.
·                     Diploma in a business related field from a recognized institution/CPA Graduate.
·                     Certificate in Customer Care/Public Relations/ Communication or equivalent will be an added advantage.
·                     Computer literacy and proficiency.
·                     Excellent understanding and knowledge of operating systems, products and services.
·                     2 years working experience in Customer Service or related field
For detailed scope of work, application procedure and application form, please visit: then click on About Us and go to Careers to apply. 

Note that only online applications will be accepted.

Please DO NOT attach certificates

Closing Date: Thursday 18th September 2014

Postbank is an equal opportunity employer and is committed to implementing affirmative action. In this regard, women, and people living with disabilities with requisite qualifications are encouraged to apply.

Postbank is ISO 9001:2008 Certified

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