Postbank
is a leading Savings Bank, with a National Branch network, and offering a wide
range of financial services.
Postbank
is seeking to recruit high calibre, results-oriented and experienced
professionals for the following position:
User
Support Officer
PB: 6.1
Position Function: Ensure proper user security and access roles and the high availability of mail services.
Position Function: Ensure proper user security and access roles and the high availability of mail services.
Knowledge Skills and Abilities
- Administration
and maintenance of Microsoft Active Directory, DNS and DHCP in a Microsoft
Windows Server environment.
- Administration
and maintenance of the bank’s mail system.
- Managing
user accounts and file-access and resource privileges.
- Managing
and Administering Domain Policies and Security.
- Setting
up and maintenance of FTP and Web servers.
- Installation,
configuration, administration and management of the Corporate Antivirus
System and ensuring the appropriate level of anti-virus protection.
Qualifications:
- BSC
degree in computer science or its equivalent from a recognised institution
or examining body with three years’ experience or its equivalent.
or
- Diploma
in Computer Science or its equivalent from a recognised institution or
examining body with five years’ experience.
- MCSE
professional or equivalent.
- Knowledge
in management of Microsoft Active directory, Exchange, windows server
Operating System and MSQL.
- Proven
ability to troubleshoot and at problem handling.
- Strong
interpersonal and communication skills.
- Ability
to work at odd hours.
How to Apply
Click here to Apply Online
Click here to Apply Online
Customer Relations Officer /
Cashier
PB 7
Position Function: To coordinate customer relations activities and ensure provision of quality customer service so as to attain high levels of customer satisfaction/expectations and promote good corporate image of the Bank.
Position Function: To coordinate customer relations activities and ensure provision of quality customer service so as to attain high levels of customer satisfaction/expectations and promote good corporate image of the Bank.
Responsible for
ensuring adherence to proper counter procedures and methods of safety, custody,
accuracy and maintenance of cash and related assets at the counter
Knowledge Skills and Abilities
Knowledge Skills and Abilities
- Attending to customer problems and issues by
identifying, interpreting and suggesting appropriate remedial measures.
- Implementing changes to improve customer
service.
- Coordinating and facilitating accounts
opening.
- Facilitating the flow of information between
the Bank and its customers.
- Ensuring brand visibility within the Branch.
- Analysing and classifying customer complaints,
compliments, suggestions and queries and submit regular and timely
reports.
- Perform cashiering duties
- Custodian of cash and other accountable
documents
- Selling the Bank products
- Disseminate information to customers on new
products
Qualifications:
- Minimum KCSE Level certificate of C grade or
equivalent with C grade in both English and Mathematics.
- Diploma in Business
Management/Administration/Marketing/Banking or a business related field
from a recognized institution.
- Certificate in Customer Care/Public Relations/
Communication or equivalent.
- Computer literacy and proficiency.
- Excellent understanding and knowledge of
operating systems, products and services.
- 2 years working experience in Customer Service
or related field
How to Apply
Click here to Apply Online
Click here to Apply Online
Network and POS Administrator
PB 6.1
Position Function: This position is responsible for ensuring reliable, secure and high availability of the Bank’s data network.
Position Function: This position is responsible for ensuring reliable, secure and high availability of the Bank’s data network.
The position is also responsible for
management and maintenance of the Point of Sales terminals which are the Banks
core service delivery platform.
Key Responsibilities:
Key Responsibilities:
- Ensure availability of the Bank’s online
services through provision of reliable and secure redundant data
communication systems.
- Resolve data network outages in a timely
manner.
- Optimize bandwidth usage on the Bank’s data
network.
- Liaise with data & telecommunications
service providers on availability of services and their deployment.
- Document and regularly update the schematic
diagram of the network infrastructure.
- Implement VOIP in the Bank’s online branches.
- Manage data network system updates.
- Administration and maintenance of the Point of
Sales Terminal Management System.
- Installation, Configuration and Management of
Point of Sales (POS) Terminals.
- Upgrade of Point of Sales (POS) terminals
firmware.
- Support users on the Bank’s critical service
delivery platforms - POS and
Knowledge, Skills and Abilities
- Bachelor degree from a recognised University
in Computer Science or one of the closely related fields such as
Information Systems or Telecommunications Engineering.
- Three Years’ experience in data Network
Administration and Management.
- Certification in CCNA. Certification in CCNP
and any other recognized certification will be an added advantage.
- Good communication and analytical skills.
How to Apply
Click here to Apply Online
Click here to Apply Online
Legal Officer
PB 6.1
Position Function: To assist the Legal office in providing efficient and effective legal services to the Bank
Key Responsibilities
Position Function: To assist the Legal office in providing efficient and effective legal services to the Bank
Key Responsibilities
- Verify security documents and ensure that they
are duly registered as required
- Liaise with external lawyers, valuers,
auctioneers and other consultants
- Processing legal documents pertaining to loans
- Drawing legal contracts, leases and other
legal documents and ensure they are signed, sealed by authorised
signatories.
- Follow up on litigation matters and attend
court cases.
- Following up on debts and ensuring recovery of
monies owed to the bank by debtors
- Conduct legal research on legal issues and
statutes guiding the operations of Bank
- Undertake assessment of fee notes for
advocates and other consultants engaged by the Bank
- Give legal advice to the Management of the
Bank
- Attending to customers complaints and matters
Qualifications:
- Bachelor’s degree in Law (LLB)
- Post graduate Diploma in Law
- Good communication skills
- Proven computer literacy and proficiency
- CPS (K) qualification will be added advantage
- Minimum 3 years working experience in a
reputable organization.
How to Apply
Click here to Apply Online
Please note that only online applications will be accepted.
Click here to Apply Online
Please note that only online applications will be accepted.
Please DO NOT attach certificates
Closing Date: Thursday 11th September 2014
Postbank is an equal opportunity employer and is committed to implementing affirmative action. In this regard, women, people living with disabilities and people from marginalized groups with requisite qualifications are encouraged to apply.
