Customer Care Executive
Receive inbound calls from customers.
Ability to sell on phone.
Follow-up with customers within a
24-hour period in regards to the initial phone call. Even if it is to just
touch base and let customers know inquiry is still be researched.
Knowledge of products
Provide quality customer service on
every call.
Communicate clearly and effectively
with customers.
Recognizing and managing assertive
customer calls.
Promote teamwork and customers
queries.
All applications to be emailed to titus@kentrain.co.ke and mainamaina83@yahoo.com by 29th September 2014 while indicating the job title.
All applications to be emailed to titus@kentrain.co.ke and mainamaina83@yahoo.com by 29th September 2014 while indicating the job title.