afb seeks to recruit for a Administrator - Credit Process
Purpose of the Position: This role’s purpose is to support the Head of afb Advance in running the day to day operations of the business unit.
Purpose of the Position: This role’s purpose is to support the Head of afb Advance in running the day to day operations of the business unit.
This role is responsible for
administering the collections process, finalising disbursements on our e-money
platforms and assisting in the smooth, efficient and effective running of the
lending process.
Responsibilities and Requirements
Responsibility 1 – Credit Process
Responsibilities and Requirements
Responsibility 1 – Credit Process
- Document and communicate process changes that
result from the review of the business unit lending policies
- Monitor the adherence to all internal processes
including SOPs and systems administration and report/remedy any instances
of breakdown in this process
- Review business processes regularly to ensure
all operational systems are working at the most efficient level
- Coordinate the communication between support
and business functions with regards to improvements to each function
geared towards streamlining the effectiveness and efficiency of the
business unit’s services
Responsibility 2 – Disbursement Process
- Be responsible for the smooth running of the
disbursement process through monitoring, examining and confirming
disbursements on our e-money platforms
- Monitor disbursement capital levels on these
platforms and report accordingly
- Set up and provide reports on key financial
indicators as required
Responsibility 3 – Collections Process
- Monitor the progress of all defaulters and
take timely steps to contain the situation as per the credit policy and
SOPs governing this process
- Liaise with collection agencies, reporting
agencies and the channel partners’ sales department to set controls
- Prepare periodic management reports
Responsibility 4 – Data Integrity
- Play a significant role in monitoring the
integrity and completeness of data captured
- Flag any discrepancies and seek swift clarity
of these variances
Requirements
Academic & trade qualifications
Essential
- Undergraduate Degree
Desirable
- Finance/Economics/Business based qualification
Work Experience & Skills
Essential
- Financial Services
- Collections Experience
- Excel savvy
Desirable
- E-Money Platforms
Personal Qualities & Behavioural
Traits
Essential
- Excellent communication skills, both verbal
and written
- Ability to work under minimum supervision
- Highly organised
- Mature self-starter who takes initiative
Desirable
- Strong client service orientation
- Personable
Relationships
- Head of afb Advance-Kenya:- Direct line
manager, who will offer ongoing support and supervision
- Afb Staff:- Monitor and enforce internal work
procedures consistent with business unit goals and objectives
- Channel Partner Staff:- Coordinate and
communicate process improvements and effects on each function
- External Specialists:- Respond promptly and
accurately to requests for reports and feedback on process setbacks
Performance review period: Initial
3 month probation. Upon successful completion of the probation period,
bi-annual reviews will be conducted in June and December.
If you are interested and meet the above requirements and competencies, kindly send your cv and cover letter detailing your suitability for the position applied for to careers@afb.co.ke
If you are interested and meet the above requirements and competencies, kindly send your cv and cover letter detailing your suitability for the position applied for to careers@afb.co.ke