Recruitment at Danya International

Danya International

Vacancy:
 Web Portal Content Manager 

Report To: In the interim to the VP for Africa
 
Location: Addis Ababa, Ethiopia

Summary Scope of Work: An important part of the project is developing an active user community through a knowledge portal.  Leading the creation of content, management of stakeholder engagement and marketing of the portal to new users will be a Web Portal Content Manager.  

The position will be responsible for leading periodic user satisfaction surveys which will help guide the further development of the portal content and functionality to be demand driven. 

This position will be responsible for writing new content, identifying relevant partner content, and developing and implementing a web content strategy.   

This individual will also be responsible for managing and directing the content development related mentoring and technical assistance to regional partners. 

The ideal candidate will also have experience managing website creation, application development and ICT-related training. Additionally, overall project management experience is essential. 

Tasks require a strong attention to detail and ability to work under tight deadlines.

Responsibilities
  • Formulate website content strategy & manage implementation of monthly digital plan
  • Create & implement communication campaign to drive traffic to the website
  • Create/Write content for the portal and assist with content development from partners
  • Collaborate with team members to enhance website functionality and develop innovative ways to effectively meet customer needs
  • Leadership the functional web team and individual projects, schedules and priorities
  • Review & edit content from partners
  • Experience in the measurement, analysis and improvement of web key performance indicators (wKPI).
  • Proven track record of driving product from idea to market launch and post-launch client acquisition, adoption, activity and satisfaction.
  • Establish processes for client responsiveness, support and communication.
  • Calendar management, individual projects and priorities
  • News & Event section updates
  • Support development of bi-monthly, quarterly & annual reports
  • Create and manage website database
  • Write & issue eNewsletters
Knowledge Skills and Abilities
  • Minimum Bachelor’s degree with at least 5 years’ experience with proven web writing and editing skills, including product design and promotion
  • Knowledge of web usability standards and practices
  • Strong organizational skills, including the ability to handle multiple assignments and tasks within tight schedules and deadlines
  • Self-driven with ability to formulate innovative solutions
  • Excellent communication and presentation skills, both written and oral.
  • Relevant education and training
  • Self-starter; Strong initiative & independence; Proactive
  • Experience in trade and/or private sector development preferred
  • Experience with E-learning desired
  • Experience with USAID-funded projects desired

Vacancy: Web Portal Content Manager

Report To:
 Senior ICT Manager
 
Location: Nairobi, Kenya

Summary Scope of Work: Leading the creation of content, management of stakeholder engagement and marketing of the portal to new users will be a Web Portal Content Manager.  

The position will be responsible for leading periodic user satisfaction surveys which will help guide the further development of the portal content and functionality to be demand driven. 

This position will be responsible for writing new content, identifying relevant partner content, and developing and implementing a web content strategy.   

This individual will also be responsible for managing and directing the content development related mentoring and technical assistance to regional partners.  

The ideal candidate will also have experience managing website creation, application development and ICT-related training. 

Additionally, overall project management experience is essential. Tasks require a strong attention to detail and ability to work under tight deadlines.

Responsibilities
  • Formulate website content strategy & manage implementation of monthly digital plan
  • Create & implement communication campaign to drive traffic to website
  • Create/Write content for the portal and assist with content development from partners
  • Collaborate with team members to enhance website functionality and develop innovative ways to effectively meet customer needs
  • Leadership the functional web team and individual projects, schedules and priorities
  • Review & edit content from partners
  • Upload content to the portal through content management system
  • Review and upload content from partners
  • Calendar management, individual projects and priorities
  • News & Event section updates
  • Support development of bi-monthly, quarterly & annual reports
  • Create and manage website database
  • Write & issue eNewsletters
Knowledge Skills and Abilities
  • At least 5 years’ experience with proven web writing and editing skills, including product design and promotion
  • Knowledge of web usability standards and practices
  • Strong organizational skills, including the ability to handle multiple assignments and tasks within tight schedules and deadlines
  • Self-driven with ability to formulate innovative solutions
  • Excellent communication and presentation skills, both written and oral.
  • Relevant education and training

Vacancy: Learning and Knowledge Management Manager

Report To:
 Africa Regional M&E Advisor
 
Location: Nairobi, Kenya

Summary Scope of Work: An important part of the project is a learning agenda for the project to ensure that the project continues to build on and reassess its evidence base, effectiveness and to learn from other projects in the region and beyond. 

This position will lead the development and implementation of the learning agenda and contribute to the knowledge management activities of the project.   
Responsibilities:

Develop and adapt tools to enhance documentation of best practices and project learning –
 Identify and adapt, if necessary, existing tools that are being used for best practice project documentation and learning.  Project staff will then be trained on these tools; mentored on their completion and finalized documents stored in an easily accessible digital location.

Develop learning and knowledge management agenda for the project staff to promote a learning culture –
 Building on USAID’s Collaboration, Learning and Adapting framework, develop a specific learning agenda.  This agenda will promote an internal culture of learning and of sharing with other stakeholders within EAC and beyond.   

Support data quality improvement process for project M&E data -
 Work with the M&E team to develop a routine data quality assessment program.  This program will proactively identify data quality gaps in collected and reported data and develop capacity building activities to address these gaps when they are found.   

Design and support project evaluations that respond to Learning Agenda key evaluation questions -
 Work with the project M&E, Communication and ICT teams to implement key evaluation questions in the Learning Agenda.  These evaluations will address both outcome and impact level questions.  

Support effectiveness and outcome assessments for Communication other project activities -
 Work with the Communication team to implement its regular communication effectiveness and outcome assessments.  This position will specifically support the design of the methodology, field data collection and writing of the final reports.   

Lead in refinement of data and repackaging of project information -
 Work with the project communications team to further develop and refine project data and information for wider distribution. 
 
Write complex documents including research designs and protocols, case studies and journal publications and actively participate in and contribute to the knowledge hub
 
Work collaboratively with other project team members to ensure that necessary program planning, development, resource availability and management activities function effectively and efficiently
 
Promote and support the dissemination of project information among the project team internally and with other country, regional and headquarters-based staff
 
Contribute to timely, accurate and appropriate reporting of program activities and results to the donor, including progress reports and annual reports

Knowledge, Skills and Abilities:
  • Minimum Bachelor's degree and 6+ years relevant experience
  • Proven experience in Research, M&E with bias towards knowledge management and documentation
  • Working knowledge of BCC
  • Experience in identifying and incorporating or adapting best and promising practices
  • Accustomed to working as a member of a team, building capacity, delegating work and developing communities of learning
  • Excellent interpersonal, facilitation, writing, and oral presentation skills
  • Possession of creative and strategic thinking skills and examples of applying these successfully
  • Effective communicator, with outstanding oral and written communication skills in English
  • Participatory and collaborative working approach
  • Passionate, trustworthy, dependable and decisive manager who communicates effectively and consistently works efficiently to high standards

Vacancy: Marketing and Communications Manager 

Report To: Regional Communications Advisor
 
Location: Nairobi, Kenya

Summary Scope of Work: This position is responsible for the strategy development, implementation, management and assessment of marketing and communications initiatives to achieve the project’s objectives.  

This position will also play a mentoring role to firms in the region to also adapt these communications and marketing practices.  
Responsibilities


  • Develop and lead implementation of marketing and communications strategies that build on evidenced-based approaches including; literature reviews, barrier analyses, pre-testing and continual assessment 
  • Assess communication capacity of key regional, national and local institutions and mentor them for improvement.
  • Ensure integration and harmonization of messages across various channels (online, print, media)
  • Oversee development, pre-testing and refinement of marketing and communication materials
  • Support the continual monitoring and evaluation of marketing and communication activity effectiveness for continued improvement and impact assessment
  • Develop brand guidelines and ensure consistency and adherence to guidelines for all marketing materials and events/activities
Leadership
  • Provide strategic leadership  and marketing and communications vision for the project
  • Contribute to annual work planning including budgeting, resourcing, and forecasting
  • Establish and maintain a productive relationships with key stakeholders, including government officials, private sector and civil society organizations for smooth implementation 
  • Work collaboratively with other project team members to ensure necessary program planning, development, resource availability and management activities function smoothly and efficiently
Management
  • Able to manage multiple communications staff and consultants in multiple countries to achieve project timelines
  • Record and report on overall project deliverables and milestones, including presenting that information to the senior management team in the form of meetings, presentations, and quarterly and annual report creation
Knowledge, Skills and Abilities:
  • A university degree in communication, marketing or a related field required
  • Excellent English writing and interpersonal communication skills required
  • A minimum of 5+ years of experience in communication/corporate marketing including direct experience with capacity assessments and strategic planning
  • Experience in trade and/or private sector development preferred
  • Experience with USAID-funded projects desired
  • A team player accustomed to building team capacity, delegating working teams, and developing communities of learning among host country partners and counterparts
  • Excellent interpersonal, facilitation, writing, and oral presentation skills
  • Ability to work in a complex environment with multiple tasks, short deadlines and intense pressure to perform
  • Understanding of how to work with databases, content management and Microsoft office programs
  • Flexibility – ability to be self-driven and proactive in a dynamic environment, multi task, shift priorities as needed, ability to blend communication knowledge and skills with organizational strategy
  • Attention to detail
  • Trend monitoring and online research skills

Vacancy: Senior ICT Manager 

Report To: 
Regional Director
 
Location: Nairobi, Kenya

Summary Scope of Work: The Senior ICT Manager will provide technology leadership and implementation oversight for the management, design and development for all Danya’s evidenced based information communications technology (ICT) initiatives in the region.  

The position will be responsible for providing technical assistance to USG agencies, USG partners, and national government partners, designing and leading high impact ICT strategies and implementations.   

This individual will also be responsible for managing and directing ICT-related technical assistance and will be responsible for providing technology leadership to the team. 

The ideal candidate will also have experience managing website creation, application development and ICT-related training. Additionally, overall project management experience is essential. 

Tasks require a strong attention to detail and ability to work under tight deadlines.

Responsibilities:

Leadership
  • Provide strategic leadership and technology vision for the organization’s ICT program
  • Responsible for leading the ICT technical approach across multiple projects in parallel
  • Represent Danya before both operational and senior management stakeholders and oversee implementation of activities throughout the Africa region
  • Contribute to annual work planning including budgeting, resourcing, and forecasting
  • Establish and maintain a productive relationships with key stakeholders, including government officials, NGOs and community groups for smooth implementation 
  • Work collaboratively with other project team members to ensure necessary program planning, development, resource availability and management activities function smoothly and efficiently
  • Become the go-to person for technology needs definition, scoping, sizing and advisor on key project milestone gate sign-offs where needed.
Management
  • Promote and support the identification and dissemination of best practices among the project team 
  • Record and report on overall project deliverables and milestones, including presenting that information to the senior management team in the form of meetings, presentations, and quarterly and annual report creation
  • Work collaboratively with project staff and US-based headquarters staff to assure proper financial projections, reporting, spending and compliance with project terms and conditions.
  • Contribute to ensure projects meets set targets
  • Contribute to timely, accurate and appropriate reporting of program activities and results to the donor, including progress reports, and annual reports
  • Develops the Quality Delivery approach for the organization by implementing industry standard best practices within scope and budget.
  • Self-starter, capable of shaping, leading and growing a dynamic partnership and policy function within a global environment
  • Strong communication skills, representing the organisation at all levels at meetings and conferences, writing comprehensive reports and policy documents, delivering excellent presentations
  • Experience of working with Governments and bilateral/multilateral aid agencies.
  • Strong understanding of the latest trends in international development,
  • Experience of sector representation and achieving change through associations, networks or coalitions of agencies pursuing common interests
Knowledge, Skills and Abilities:
  • Computer science or similar technology post-graduate degree with post-graduate level training preferred
  • A minimum of 8+ years of senior level experience in designing and implementing ICT programs for social development programs
  • Significant experience in design and development of technology solutions to increase international development project impact
  • Project work experience with open source technology, social media, online community portals, mobile technology, and on/off connectivity solutions.
  • Familiarity with requirements development and managing the design of mobile phone applications
  • Demonstrated experience leading large ICT initiatives funded by international donor organizations, preferably funded by USAID or other USG agencies
  • Experience developing successful, replicable and sustainable projects by promoting reusability of design and solutions, reusability of portions statements of work where applicable, and alignment of internal team capability with business being pursued and solutions being developed.
  • Expertise in research to practice – identifying industry and local best practices and adapting them to program realities including local environment restraints, budget, skillsets, governmental cultures, and stakeholder review/approval procedures
  • A team player accustomed to building team capacity, delegating working teams, and developing communities of learning among host country partners and counterparts
  • Excellent interpersonal, facilitation, writing, and oral presentation skills
  • Strong change management, results oriented and decision making skills
  • Ability to work in a complex environment with multiple tasks, short deadlines and intense pressure to perform
  • Fluency in English
  • Ability to travel nationally and internationally
  • Project Management Certification (PMP) or Agile Project Management Certification or similar experience
  • Excellent grasp of developing project Work Breakdown Structures (WBSs) or by using Microsoft Project with respect to contract scope requirements
  • Preferred experience and understanding of Behavior Change Communication and Monitoring & Evaluation with respect to Social Programs in Africa.
How to Apply
 
Interested applicants please email CV together with a covering letter which explains how you meet the criteria in this job description to: recruitmentafrica@danya.com


Important: Please entitle your email subject line with: Your name, position title and save letter together with CV in one attached file