Vacancy: Senior Program Manager
Position Overview:Heshima Kenya is an international non-profit organization based in Nairobi, Kenya, dedicated to protecting and empowering unaccompanied refugee children and youth; especially adolescent girls, through our specialized shelter, education and advocacy programs.
This position also provides
specialized case management support to beneficiaries.
The following are responsibilities
related to this position:
Core Responsibilities
Program Management
Core Responsibilities
Program Management
- Responsible for the overall management,
planning, assessment and implementation of Heshima Kenya’s holistic
programmatic model.
- Provide direct supervision of all program
staff. Ensure case management staff meet quarterly and annual program
goals.
- Participate in the design and implementation
of project evaluation per annual program objectives and donor
requirements.
- Ensure a thorough review of all program
reports and provide feedback to staff to address areas of improvement.
- Assist in strengthening Heshima Kenya’s
referral and partner network.
- Provide support to the Country Director during
donor meetings and support donor outreach.
- Attend and support in leading weekly staff
meetings and contribute feedback and ideas.
- Ensure that all program policies and
procedures are up to date and reflect programmatic standards.
- Support data collection and participate in
research projects, including project design and activity plans.
- Learn and understand thoroughly Heshima
Kenya’s mission, programs and goals.
- Communicate with partner organizations,
volunteers, and donors in a professional and timely manner.
- Participate in budget development and monitor
quarterly program budgets with the Director of Financial Operations, program
supervisors, and the Country Director.
- Perform other duties as assigned by the
Country Director in the implementation of program activities.
Case Management
- Oversee intake, assessments and referrals of
program participants.
- Ensure that all beneficiary protection issues
are effectively handled; communicate relevant and urgent details to focal
staff and any emergency cases to the Country Director.
- Work closely and collaborate with key program
staff on a weekly basis about specific cases, progress, and follow-up
referrals and recommendations through the design and implementation of
individual goal plans. Lead monthly case management panel.
- Oversee the logistics for case management
services, specifically accessing counseling, food and clothing assistance,
educational and training programs, home visits, family tracing and
reunification activities with ICRC and ensure follow up is conducted as
needed. Ensure that the case management team provides all necessary
services.
- Maintain accurate and timely records of
activities and plans and ensure that the case management team adds
documentation to each individual case file.
- Counsel program participants when necessary.
- Provide direction and support to the Advocacy
Officer, Case Management and Safe House staff regarding any and all
activities, especially those related to the Community Outreach Program.
Qualifications
- Master’s degree in Social Sciences with a
first degree in Social Work, Psychology or Counseling.
- 5-10 years of professional experience,
preferably working with refugee populations and/or with refugee children
and at-risk women.
- 3-4 years working at the program management
level, including leading or assisting with designing and implementing
projects.
- Experience in implementing culturally
appropriate mental health interventions for people who have suffered
trauma and torture.
- Must be a Kenyan citizen; preference to female
candidates; knowledge of refugee language highly desirable (Somali,
French, Amharic, or Oromo).
- Skilled at carrying out program needs assessments
and program development.
- Excellent oral and written communication and
reporting skills.
- Excellent interpersonal skills; can work
independently and with teams.
- Must be highly organized, creative, detail
oriented and work effectively under pressure with competing priorities.
- Superb organizational and time management
skills.
- Strong knowledge of Nairobi, especially
refugee based clinics, primary schools and social service outlets;
knowledge of refugee communities habitats preferred.
- Strong working knowledge of Microsoft and
Excel.
- Must have a Certificate of Good Conduct.
How to Apply:
Send your application letter and a detailed CV with daytime telephone contact by email to:
The Country Director, Heshima Kenya / Email: info@heshimakenya.org
Deadline for applications is 18th September 2014
Send your application letter and a detailed CV with daytime telephone contact by email to:
The Country Director, Heshima Kenya / Email: info@heshimakenya.org
Deadline for applications is 18th September 2014