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Training Coordinator Job in Kenya

Position Title:  Training Coordinator

Location:  Nairobi, Kenya

The Organization

Our Client is a chain of upscale coffee shop restaurants; they opened their first branch in Nairobi, Kenya in 1999. The chain has since expanded its footprint opening an additional 19 branches and in response to changing consumer tastes, the company has launched two new brands into the market.

Headquartered in Nairobi Kenya, our client views its employees as a key pillar of the company’s success and the staff enjoy being part of a company that truly values its people.

From generous remuneration packages to ample opportunities for growth, most of the staff tend to stay with the company longer to benefit and be part of the growth.

Quality and professionalism are deep-rooted in the company’s culture and employees strive to ensure
that every cup poured and every plate served is a reflection of their passion and promise to their customers.


Our client is currently recruiting for a Training Coordinator. The Training Coordinator will work closely with the Human Resources Director and other managers across the organization and with other stakeholders and training providers to ensure the development and delivery of a comprehensive training strategy and a related Organizational development plan. 

Reporting directly to the Human Resources Director, The Training Coordinator will work closely with all levels of the organization to define the immediate and long term training, learning and development strategies that support business objectives.

S/he will be responsible for ensuring that the organization retains its place as an industry leader by creating and implementing training programs that foster continuous learning geared towards the vision of the organization to provide, quality food items and stellar customer service.

The Training Coordinator will also ensure that each employee will have the opportunity to grow and be advanced according to his or her effort and ability according to opportunities within the organization. The Training Coordinator will be responsible for following:

Key Responsibilities
  • Creating continuous learning modules across the organization, given the current business needs, but also forecasting on future learning needs.
  • Creating a robust orientation module to include job specific, organization culture and personal development training.
  • Collaborating with Managers to identify areas of development throughout the organization including trending business needs. Translate these into learning opportunities.
  • Identifying career aspirations and discussing and agreeing upon these with employees and their managers throughout the performance cycle.
  • Identifying on-the-job development opportunities and maximizing these opportunities for development.
  • Coaching department “in house coaches” on training skills, to ensure delivery method is efficient and effective.
  • Target employees with training modules that fit their job level and function to make their training program efficient and effective.
  • Create a program, where top performers are identified and groomed for future leadership programs.
  • In conjunction with the Human Resources Director create a succession planning program and establish a training plan for the program.
  • Create a mentorship program to mentor current and future staff.
  • Track employee, department and overall organization performance before and after training to determine the effectiveness of all training programs
  • Research on best practices in the industry and lead in the design and development and activation of learning programs and delivery mechanisms for meeting organization learning needs. Be the learning expert of the organization.
  • Experience and Background Needed
  • Bachelor’s degree, preferably in Business, Organizational/HR Development or related field.
  • Formal training Learning, Training and Development or Organizational Development will be an added advantage
  • At least 3 to 5 years experience identifying, designing, and implementing training programs and supporting the learning and development function preferably in the hospitality or service industry.

Skills and Abilities
  • Must display superior verbal, written, presentation, and facilitation skills.
  • Proven ability to build strong working relationships.
  • Working knowledge of current and emerging training tools and learning aids.
  • Ability to plan and organize accordingly in a fast-paced environment while still ensuring deadlines are met in a timely manner.
  • Demonstrated creativity and analytical ability.
  • Interpersonal skills necessary to deal effectively with a diverse group.
  • Self-directed and strong ability to prioritize effectively.
  • Highly disciplined and organized with a strong attention to detail.

Application Process:

To apply send CVs and cover letter to by  Monday, 14th July 2014.

Include your current salary and salary expectations in your cover letter.

Please note that applications received after the deadline will not be considered for the position.

Only shortlisted candidates will be contacted.

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