Vacancy: Sales
and Customer Service Coordinator
Requirements
- Monitor, analyze and report sales performances
- Coordinate collection of sales proceeds within the approved terms of trade
- Direct, coordinate, and review activities in sales and service accounting and recordkeeping, potential of new and existing store locations, considering statistics and expenditures.
- Delivering customer service through relationship management and ensuring that customer claims are settled in the shortest time possible
- Processing sales documents and generating customer invoices
- Ensuring that all sales proceeds are banked in accordance to the set procedures
- Updating customer information in the system
- Resolve customer complaints regarding sales and service.
- Monitor customer preferences to determine focus of sales efforts.
- Attending to customer requests
- Ensuring high level customer service
Knowledge, Skills and Experience
- Bachelors Degree in a Business related field from a recognized institution.
- CPA II or above would be an added advantage
- Experience in stores and sales management
- At least 5 years comparable experience in the manufacturing industry
- Strong interpersonal and communication skills
- High customer orientation
- Sound understanding of sales procedures
Experience
using an ERP system
Email CV,
current and expected salary to recruitment@odumont.com
with “Sales and Customer Service Coordinator” in the subject line