Customer Service
Representative (Part Time)
Location: Nairobi
Industry: BPO
Are you a
lady pursuing a Diploma or a Degree in 1st or 2nd year of your studies in any
field except IT or completed college level of education?
The ideal
candidate must have outstanding computer skills and ready to work in a call
centre.
Key Responsibilities
- Screening and moderating user submitted content, answering support requests and performing support functions.
- Moderating and screening written user content on Profiles
- Moderating and screening user submitted photos
- Answering Online Help Requests
- Answering telephone support requests
- Processing Testimonials (depending on language)
- Various support tasks assigned
Key Skills and Competences
- Internet and Computer literate
- Passion for Customer Service
- Ability to respond promptly to customer inquiries
- Ability to multitask and take up more workload when required
- Outstanding language skills (grammatically correct, can express things clearly)
- Ability to work with multiple tabs and multiple browsers efficiently in a web browser based support system (speed and accuracy are important)
- Very good work ethics (is reliable, motivated, professional)
Interested?
Call
0732376239/0716267044 today Tuesday 3rd June as from 2.00 pm to 5.00pm ONLY to
book your slot for interview.