Receptionist Job in Nairobi, Kenya

Job Title: Receptionist

Reports to: Head of Administration

Location: Nairobi, Kenya.

Job Purpose: The afriQuest Research Centre is seeking a receptionist for the purpose of attending to visitors, notifying company personnel of visitor arrival, maintaining the security and telecommunications system, among other duties.

Duties / Responsibilities:

  • Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
  • Maintaining employee and department directories so as to adequately give directions/instructions to visitors/callers.
  • Maintains security by following procedures; monitoring logbook, directing visitors to the required facility.
  • Maintains safe and clean reception area by complying with procedures, rules, and regulations.
  • Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
  • Contributes to team effort by accomplishing related results as needed.
  • Arranging couriers.
  • Sorting and distributing post.

Skills / Qualifications:
  • One or two year’s experience in a similar position.
  • Ability to engage clients in a friendly and polite manner.
  • Well-organised.
  • Excellent telephone skills.
  • Polished communication skills.
  • Proficiency in Microsoft Office.
  • A high level of professionalism.
  • Customer focus.
  • Well organised, efficient and punctual.
  • Handles pressure well.
  • Self motivated and energetic.

If you believe you are the candidate we are looking for, please submit your application and CV, detailing your experience for the post and include daytime telephone contacts to: info@afriquestresearch.com

Applications will not be considered if the cover letter is not attached.

Include “Receptionist” in the cover letter and email subject header.


Only short-listed candidates will be contacted.