Account Manager Job in Kenya

Account Manager - Music

Who are we? Cellulant* is a mobile commerce company. It operates Africa’s number one mobile commerce network and aims to connect 100 million customers to its mobile commerce ecosystem.

Cellulant* was founded in 2003 and has currently operations in Kenya, Nigeria, Tanzania, Uganda, Rwanda, Ghana, Zimbabwe, Mozambique, Malawi, Zambia, Botswana and every year moving into new countries.

We are the mobile commerce partner of choice and our goal is to connect all of our corporate customers, including e.g. the top Pan African banks, various merchants, to the richest mobile commerce ecosystem in Africa, helping them provide better communication, and more services, and more value to their end consumers.

We do that by providing services like mobile banking, mobile payments, music, information services and other mobile related services.

To be able to meet these aggressive growth expectations we need to grow our dynamic team.

We invite you to be part of that growth by submitting your application to the following role.

Account Manager - Music

The Account Manager is in charge of the Music product to ensure that rights and acquisition is done and the revenue is achieved

Responsibilities

Rights Acquisition
  • Ensure we have rights to all top and upcoming artistes
  • Carrying out audits on all platforms from time to time to ensure that we have rights to all the content on all platforms
  • Assist in locking in rights from top artistes and also overseeing agents are updating us with top music from all regions locally.

Artist Management
  • Following up with artistes when it comes to marketing and ensuring that we as Cellulant are collaborating with artistes to make marketing campaigns whether joint or independent a success.

Following up on artists payments
  • Engaging with various artistes from time to time to ensure that artistes are delighted with Cellulant.
  • Providing resolution to artist complaints and concerns.
  • Overseeing artist engagement by the rights acquisition team.

Product Management
  • Managing various revenue lines under music.
  • Ensuring we have the right content for follow me and that fans are constantly updated with information from artistes
  • Daily revenue reporting and analysis for music.

Key Performance Indicators
  • Always having the top artistes in our library
  • Growth in revenues
  • Customer retention
  • Delighted Artistes
  • Delighted Customers

Required Skills & Competencies:
  • Have a degree in business related field preferably marketing is desirable.
  • Have at least four years’ experience in marketing a product.
  • Have at least two years’ experience leading a team
  • Have strong people skills as well as management skills
  • Be fluent in both English and Kiswahili.
  • Have the ability to multitask and work under pressure.
  • Good verbal and written communication skills
  • Customer service skills
  • Strong organizational, time management and prioritization skills.
  • Able to take a creative approach to situations and problem solving.
  • A skilled team player.

Interested candidates are requested to submit their CVs and a convincing cover letter to jobs@cellulant.com indicating the job title applied for by 24th April 2014.


Only shortlisted candidates will be contacted.