Corporate Communications Manager
Reporting to the Head of Corporate
& Regulatory Affairs, this role is responsible for developing and
implementing high impact communication strategies to build a sustainable
corporate image and reputation for the KCB Group brand.
·
Implementing the organization’s
communication strategy.
·
Creating and managing valuable media
partnerships and engagement plans.
·
Managing the content for the
organization’s Internet website, Intranet and social media platforms.
·
Facilitating design, production and
editing of corporate publications and press information.
·
Facilitating media visibility and
publicity for all corporate events, functions and activities
·
Managing internal communications
strategies and plans in support of business objectives.
·
Managing corporate advertisements,
media supplements and documentaries for internal and external communication.
·
Originating speeches, statements,
profiles and other forms of corporate communications for external stakeholders
and having oversight for all internal communication.
·
Coordinate communication logistics,
research and briefing for all communication related activities.
·
Identify thought leadership
opportunities for business executives with opinion leaders.
·
Manage third party suppliers for PR
agency, photography and videography services.
·
Creatively communicate business and
project updates for internal communication.
·
Writing and editing the Bank’s
publication materials and corporate events launches.
The Person
·
A university degree in Mass
Communication, Media or Public Relations from a recognized university.
·
Possession of professional
qualifications in Journalism or PR related skills.
·
Must have at least 5 years’
experience in corporate communications.
·
Three years’ Experience in writing
press releases, commentaries, publications, opinion pieces, video scripts and
speeches.
·
Knowledge of French language will be
an added advantage
·
Experience in Crisis communication
and management
·
Experience in business strategy will
be essential
·
A genuine interest in providing
excellent customer service
·
Possession project management
skill will be essential
·
knowledge of trends in financial
industry
·
Excellent interpersonal skills
·
Ability to build strong working
relationships, internal and external to the organization
·
Initiative, self-drive and open
minded
·
Attention to detail
·
Team Player
Senior Dealer – Treasury Corporate Sales
Reporting to the Head, Treasury
Corporate Sales, the job-holder will be responsible for driving Treasury
Revenue from Corporate & Institutional clients through Structured Foreign
Exchange Products & Interest Rate Derivatives.
Key Responsibilities:
·
Drive Treasury revenue through
working closely with the Corporate & Investment Banking Divisions to
coordinate structured Foreign Exchange Solutions & Interest Rate
Derivatives.
·
Drive Segmented Sales & provide
custom made solutions to specific clients & sectors.
·
Drive sales of vanilla FX products to
existing & prospective clients.
·
Drive FCY & LCY liability growth.
·
Monitor trends and actively identify
potential areas of revenue growth.
·
Organize and plan both prospective and
courtesy calls to manage relationships.
·
Relay any important information/news
to relevant parties promptly to manage risk and maximize gains.
·
Ensure compliance to internal and
statutory requirements.
The Person
·
Bachelor’s Degree in any Business
related field.
·
Certified Foreign Exchange and Money
Market Dealer (ACI).
·
Master’s Degree in Business related
field will be an added advantage.
·
A minimum of 4 years in an active
Treasury dealing room.
·
Experience in Structuring Foreign
Exchange & Interest Rate derivatives.
·
Knowledge of Treasury products and
back‐office
operations.
·
Good grasp of other bank products in
particular Trade finance.
·
Working knowledge of financial
modelling.
·
Financial risk management strategies
and tools.
·
Thorough understanding of Capital
Markets.
·
Knowledge of Project and Structured
Finance.
·
Must be an excellent negotiator,
customer centric and with a sales focus.
·
Must be a seasoned professional with
high moral and ethical standards
·
Must have the ability to prioritize
work and deliver high quality output within tight deadlines
·
Must be resourceful, creative and has
high follow-through ability.
·
Should have excellent communication
and computer skills.
·
Must have strong commercial
awareness.
SQL Systems Administrator
Reporting to the Enterprise
Applications Support Manager, the job holder will be responsible for the
ongoing monitoring, maintenance and upgrades of all KCB SQL and MySQL
databases.
This include and not limited to the
following systems: Loan system credit quest), Clearing system (Sybrin),
Reconciliation system Corona), Load Balancer (Radware / any other HW load
balancing solution), SWIFT / RTGS / FILEACT and Treasury / Risk Management
solution (Kondor+), NOBS, BOS , LAN Support.
Key Responsibilities
·
First line supports of the SQL server
databases and ensure their performance, high availability, backup, security and
upgrades.
·
Own the administration and
maintenance of the Microsoft SQL 2005/2008/2012 and MySQL systems.
·
Management and ongoing technical
support of SQL databases.
·
Document changes to existing systems
and ensure documentation is updated.
·
Implement Business continuity for all
SQL databases and spearhead continuous testing of BCP with end users.
·
Implement and manage SQL and MySQL
upgrades, patches and releases.
·
Facilitate transfer of knowledge and
skills to other team members
The Person
·
Bachelor’s degree in Computer
Science, Information Technology/Systems or related field
·
Be a Microsoft SQL Certified
professional – MCITP , MCTS
·
2 years working experience with
latest Windows server and client operating systems (2003/2008 and Win 7
respectively)
·
2 years’ experience in a SQL / MySQL
centric role
·
Skills in scripting system
administration and monitoring task either through VBS, PowerShell or other
common scripting languages.
·
Experience in query optimization,
Office VBA integration
·
Experience in SQL Server Reporting
Services (SSRS)
·
Experience in VMware , Microsoft IIS
will be an added advantage
·
The Attributes required for the above
positions include the following;
·
Excellent communication skills and
customer service approach.
·
Proactive and self-driven disposition
·
Excellent interpersonal skills
·
Ability to work independently and
effectively under pressure and within tight deadlines
·
Organizational skills and the ability
to work effectively in a busy environment both as a member of a team and
independently.
Health and Safety Manager
Reporting to the Head, Employee
Relations, the job holder will be responsible for developing and maintaining
high standards of health and safety in the workplace in order to optimize long
term staff productivity to support business growth and ensure regulatory compliance.
Responsibilities of Health and Safety
Manager
The job holder’s key responsibilities
will be to:
·
Develop, implement and maintain the
Health and Safety management framework based on best practices to meet on-going
and future business requirements;
·
Liaise with relevant stakeholders to
develop and maintain high standards of health and safety in terms of the work
environment for all employees and customers;
·
Develop and steward annual Safety,
Health and Wellness programs which are consistent with company policy and
ensure regulatory compliance;
·
Coordinate the setting up and
maintaining Health and Safety Committees within the Bank in all branches/units
and monitor meetings held by the Committees.
·
Formulate, develop and implement
Health & Safety Key Performance Indicators (KPIs) for the Organization;
·
Develop a companywide health &
safety incident log database and publish trend analysis for all reported
incidents;
·
Coordinate investigation and
reporting to the Occupational Safety Health Officer incidents/accidents/work
related injuries/dangerous occurrences and Occupational diseases in line with
the Occupational Safety & Health (2007) Act;
·
To lead and co-ordinate requisite
inspections and assessments (annual safety and health audits, fire safety
audits, risk assessments etc) and risk reduction mitigations as required.
·
Collate and coordinate implementation
of health and safety issues raised by health and safety committees, health and
safety auditor, and fire safety auditor.
·
In liaison with Human Resource
Division and Management, identify and steward Health & Safety Trainings for
all employees;
·
Disseminate workplace health and
safety information and instruction to all employees and other persons.
·
Liaise with Head of Security to
ensure that all employees are given instructions in the safe use of
firefighting appliances and that firefighting teams are established in every
workplace.
·
Ensure that evacuation procedures to
be used during emergency are in place and that they are being tested at regular
intervals.
·
Manage health talks/member
education/training on HIV/AIDS
·
Develop and implement a comprehensive
contractor safety management process;
·
Develop and implement effective work
control procedures to be utilized consistently by all employees and
contractors;
The Person
The ideal candidate should possess
the following skills and competencies;
·
Must be in possession of a Science
based Bachelor’s degree from a recognized university. An additional degree in
Occupational Safety & Health will be an added advantage;
·
Must have at least 5 years’
experience in Operations, Environment and Health and Safety Management; two of
which should be in Safety Audits and Quality Management systems
·
At least two years operational
experience in implementing Health & Safety Management Systems in a large
and busy organization will be a distinct advantage;
·
Thorough knowledge of Occupational
Safety and Health (2007) Act, Environment Management and Coordination Act,
Water regulations, Air Quality regulations and other Health & Safety
related regulatory requirements;
·
Good understanding of Risk Assessment
and Hazard analysis process;
·
Good understanding of incident
investigation process;
·
Excellent analytical skills with
ability to influence and make decisions;
·
A proven team player with excellent
communication and interpersonal skills.
Bancassurance Manager
The role holder will be responsible
for insurance business growth and development to generate revenues to support
the Bancassurance growth strategy and will be reporting to the Relationship
Manager - Bancassurance.
Candidate’s Qualifications, Knowledge
and Experience
·
University degree in a business
related course
·
Progress towards attainment of
Professional Qualification CII or IIK Diploma
·
At least 4 years’ relevant working
experience in a Marketing environment in the insurance industry preferably
within an insurance intermediary or large insurance company
·
Proven direct sales track record
within banking, MFI, Insurance and related industries will be an added
advantage
Key Responsibilities
·
Offer oversight of day to day Insurance
operations in the branch level which entails cross-selling insurance products,
consumer awareness/ customers’ sensitization initiatives, processing insurance
transactions within defined terms and conditions, supporting clients with
claims advise and documentation
·
Work closely with the branch
management team to ensure the branch meets the set targets on insurance
business
·
Supervise Bancassurance team in their
branch and ensure that insurance business is carried out in accordance with the
laid down policies & procedures
·
Provide advisory services to credit
department/ branch on relevant insurance policies for businesses/ clients
accessing credit facilities from the branch.
·
Work closely with Branch Manager and
Credit team and design strategies to leverage the existing clientele and expand
the wallet share by selling insurance products hence deepening relationships
and driving revenue growth
·
Identify and leverage potential
business opportunities and marketing initiatives at the branch/region and seek
necessary support from the Regional or Marketing Heads to actualize these into
revenues
·
Ensuring premium is collected as per
the laid down procedures on all claims being reported to the claims department
·
Provide technical guidance and claims
management support to clients and Branches
·
Ensure timely submission of claim
documents and other requisite documents to Claims department
·
Ensure clients whose claims are being
processed are kept abreast on progress of their claims
·
Participate in regional meetings and
offer valuable ideas contributing towards the growth of business
Desired Skills and Ability
·
A good team player with strong
interpersonal and persuasive skills
·
Good planning and organization skills
with the ability to deliver effectively under strict deadlines
·
Excellent communication, presentation
and customer service skills
·
Proficiency in the use of MS Office
software applications
·
Accuracy and attention to detail
·
Co-operative, assertive and able to
work independently and offer effective solutions
·
Ability to develop working
relationships with a wide range of internal and external partners
·
Good knowledge of general insurance
products and working knowledge of life insurance
·
Excellent data management skills
·
Responsible, reliable, has leadership
skills and business acumen to sport opportunities readily
·
A creative, proactive, passionate and
innovative individual with a passion for excellent results
·
Results oriented and self-driven with
a proven performance track record
Documentation Manager
Reporting to the Legal Documentation
Manager, the position will be responsible for handling perfection of Legal /
Credit Documentation relating to approved facilities by providing high level
quality support to Credit Division, business teams and related units while
providing independent control over the credit documentation process.
Key Responsibilities
·
Issuance and processing of Banking
Facility Letters upon receipt of duly approved Credit Approval, observing
turn-around time and high standards of accuracy.
·
Ensure the appropriate security
documentation on the Bank’s Standard forms have been properly prepared before
dispatch to the customer.
·
Issue Compliance Certificate jointly
with the Senior Manager, Documentation within agreed TAT on receipt of the last
outstanding security document.
·
Liaising with external legal counsel
and other service providers on security documentation process and ensuring that
security documentation and other conditions of sanction have been perfected/
completed prior to authorizing the drawdown of facilities (unless there is a
waiver in place).
·
Liaising with Branch Managers on all
outstanding approval conditions and answering all queries relating to pending
compliance certificates
·
Issue deficiency reports upon receipt
of Credit Approval and/or duly accepted Letters of offer.
·
Prepare instructions to and follow up
Banks external lawyers in the preparation of security documents on behalf of
the Bank
·
Processing of instructions by
business for limit realignment.
·
Confirmation that security documents
have been perfected and that all completion documents are in place prior to
advising on lodgement of securities.
The Person
·
Law degree from a reputable learning
institution
·
Advocate of the High Court of Kenya
with a current practicing license
·
3 years post admission experience
·
3 years’ experience in handling
general legal matters in a reputable institution/legal firm
·
Must have a minimum of 2 years
practical experience in credit documentation
·
Must have excellent facilities
drafting skills
·
Must have good knowledge of all
bank’s products on offer for retail customers
·
Must have the ability to prioritize
work and deliver high quality output within tight deadlines
·
Must have attention to detail
·
Must have ability to thrive under
work pressure
·
Must have high follow through ability
·
Must have strong interpersonal,
negotiating and communications skills
·
Should have excellent organisational
skills and analytical and computer skills
Training Manager
Reporting to the Head, Learning &
Development, the Training Manager will Manage the learning and professional
development of employees.
This involves assessing the training
needs of the employees, as well as designing and delivering learning solutions
for various Business units.
Key Responsibilities
·
Carry out Training Needs Analysis
(TNA) for respective businesses / head office departments and subsidiaries
prioritizing the application of training solutions
·
Develop curricular for specific
business needs including learning content, learning road maps, presentation of
learning material in alignment with current and future business strategy
·
Manage and deliver the whole training
cycle including developing and implementing a training calendar
·
Undertake continuous research and
development on current and new training methodologies with a view of improving
competency level of employees
·
Undertake regular training curriculum
reviews with a view of adopting and implementing best practice approaches to
training
·
Enhance organizational effectiveness
through coaching, consulting and problem solving activities
·
Maintain records and preparing
statistical reports to evaluate performance of instructors and monitor progress
of trainees
·
Monitor and analyze Learning and
Development budget for head office units – keep track of L&D expenditure
ensuring reconciliation of L&D accounts and ensure the L& D centre
expenditure is within allocated budget
·
Facilitate payments relating to
L&D in liaison with HR and Finance teams to ensure that invoices and bills
are settled in a timely manner.
·
Preparation and presentation of
regular reports in respect of training interventions to varied levels of
stakeholders including L&D manager, function heads, etc
·
Managing relationships with key
internal and external stakeholders including procurement, finance, internal
Volunteer trainers and external training providers including review of
performance against SLAs and briefing on changing requirements
The Person
·
University Degree from a recognized
Institution and Human Resource Professional Qualification.
·
Master’s Degree in any business
related field will be an added advantage.
·
Experience of designing and
developing training programs.
·
Experience of managing and
implementing Training & Development strategies
·
Experience of managing and leading a
small team
·
Experience of managing the
whole training cycle including TNA, design, delivery, assessment and evaluation
·
Experience working in a financial
institution will be an added advantage
·
Excellent interpersonal,
communication and facilitation skills
·
Good Training of Trainers capability
·
Excellent presentation skills
·
Effective problem analysis and
solving skills
·
Should be creative and innovative
The above positions are demanding for
which the bank will provide a competitive package for the successful
candidates.
If you believe you can clearly
demonstrate your abilities to meet the criteria given above, please submit your
application with a detailed CV, stating your current position, remuneration
level, e-mail and telephone contacts quoting the job title/reference in the
subject field to recruitment@kcb.co.ke
To be considered your application
must be received by March 7, 2014.
Only short listed candidates will be
contacted.