Service Staff
Positions: Several
Industry: Hospitality Industry
Reporting to: Service Supervisor /
Duty Manager
Location: Khartoum, Sudan
Salary: KShs 35,000 - 60,000 Gross
The main
role of the service staff is to provide customer service to the guests of the
hotel at a standard which is determined by Management.
Duties & Responsibilities
- Serve guests in a friendly and professional manner to maintain repeat visits
- Take food and beverage orders and serve products to the guests
- Ensure the guest is being attended to without delays
- Maintain high levels of personal hygiene
- Maintain a clean and hygenic environment for the guests
- Clean and maintain equipment and the service area before and during service time
- Maintain crockery and cutlery at all times
- Stock glasses and silverware where they can be easily reached during service
- Maintain chairs and tables in a clean and acceptable condition
- Manually load food and beverage items on the computer system
- Ensure guest invoices are correct and settled
- Maintain responsibility for cash and charges
- Provides continuous improvement and generate new ideas for the job
- Continuously improve job relevant customer services at all times
- Explore creative approaches, practical solutions to solve problems
- Minimize, manage and eliminate all types of job waste
Qualifications
- Certificate or diploma qualifications in Hospitality industry is preferred
- Secondary school qualifications (KCSE)
- 1 year experience in the hotel industry
- Excellent spoken and written English
- Excellent computer skills
- Entry level job skills
If you are
up to the challenge, posses the necessary qualification and experience, please
send your CV only quoting the job title on the email subject (Service Staff Ksh
35- 60K) to jobs@corporatestaffing.co.ke
before 31st March, 2014
P.S Kindly indicate your Current/Last
Salary on your CV
N.B: We do not charge any fee for
receiving your CV in our database nor for interviewing
Only
candidates short-listed for interview will be contacted.
