A leading
Retail Trading Company is looking for Customer Service Executives to be based in Nyeri.
2 Posts
Key Responsibilities
- Manage customer relationship and documentation compliance and completion
- Maintain the defined quality of customer service standards
- Manage the customer contact queue and customers tolerance
- Communicate and escalate factors that impact on customer experience to the appropriate departments
- Manage service delivery aligned to customer needs and business objectives
Required
- Diploma or Bachelor degree in a business or related discipline
- Minimum 1 year working experience in a customer service role
Monthly gross salary: Ksh. 18,000/=
Deadline: 20th March 2014
Applications:
Send your
up to date CV and cover letter to
Summit
Recruitment & Training, Blixen Court,
Karen Road,
Karen
Only short
listed candidates will be contacted.
Please
indicate in your email which position you are interested in.
Only
candidates stating current salary will be considered.
Please do
not apply if you do not meet the requirements of the job
