Silverstone
Tyres (K) Limited, a leading company in the automotive field, seeks to recruit
a Retail
Customer Service Assistant to be based at the Tyre Centre in Nairobi
Job Purpose: To deliver prompt and Quality
service to Customers
- Deal directly with customers either by telephone, electronically or face to face
- Respond promptly to customer inquiries
- Preparing quotations and Invoices for customers.
- Handle and resolve customer complaints. Keep records of customer interactions and transactions
- Record details of inquiries, comments and complaints
- Record details of actions taken
- Maintain customer databases
- Perform all other duties and projects as assigned.
Requirements
- Post Graduate Diploma in Public Relations/Front Office Operations.
- 1 – 2 years experience in customer service operations.
If your
background, experience and competence match the above specifications, please
send us your application quoting the reference to hr@chicafrica.com
Include
your current/ recent and expected remuneration and give full contact details of
3 referees.
Only
shortlisted candidates will be contacted.