Overview: afb (African Finance Business) is a
consumer finance providing ethical credit services to those who require it
most. We provide rapidly accessible and
affordable unsecured loans with strict affordability criteria to prevent
unmanageable debt.
Our customers
are our partners. We operate in their
markets through 6-man micro branches to provide tailored relationship-based
services.
Our vision
is to become the number one retail finance firm in Africa by offering the best
services in terms of accessibility, affordability, value and customer
experience.
afb seeks
to recruit for the following vacant position
Operations Manager
Responsibilities
▌Responsibility 1 – Credit Policy and Process
- Maintain business unit lending policies and recommend changes
- Ensure the effectiveness and efficiency of the business unit’s services through regular review and improvements to each function as well as coordination and communication between support and business functions.
▌Responsibility 2 – Float Management
- Manage and control disbursement capital on mobile money platforms
- Set up and provide reports on key financial indicators as required
▌Responsibility 3 – Sales & Collections
- Ensure KPIs are consistently achieved
- Oversees the full range of managerial duties for the loan review, compliance, collections, and credit analysis functions including adherence to policies and practices of the organization and applicable regulatory and governmental agencies
▌Responsibility 4 – Strategic Analysis
- Play a significant role in long-term planning, including recommending and executing initiatives geared toward operational excellence
- Recommend and support strategic alliances geared at growing the brand, expanding market share and reducing exposure to defaults
Requirements
- An undergraduate Degree
- A Masters Degree will be an added advantage
- Business Acumen
- Operations/Finance/Management/Business based qualification
Experience & Competencies
- 5 and above years of experience working in a similar/related role in a microfinance or financial institution
- Experience in Sales and Marketing
- Must be a process person
- Strong strategic focus for business planning
- Strong leadership and people management skills
- Strong negotiation skills
- Strong client service orientation
If you are
interested and meet the above requirements and competencies, kindly send your
cv and cover letter detailing your suitability for the position applied for to smartcashcareers@afb.co.ke
All
applications MUST bear OPERATIONS MANAGER as the subject header
