Job Title: Customer
Service Engineer
Section(s): Sales
Reports to: National Sales Manager
Job Dimensions: Sales and Finance Department.
Role
- Internal:- Liaise with all staff members.
- External:- Responsible for all clients.
Main Responsibilities
- Managing the sales of Generators in the Kenya market
- Maintaining the Incremental total unit sales figures and cost budgets.
- Proper reporting of Daily activities and deals as per the company policy.
- Increasing the Product awareness in the market, as well as a working on a plan to cover the larger portion of the Kenya market.
- Strengthening the relationship with the principals and other suppliers by keeping the market information flowing to the management
- Building links with other disciplines and product groups to create business opportunities for the company.
- Maintaining a constantly growing yet profitable division
- Coordinate customers open days marketing campaigns, Sales Promotions and Marketing planning analysis.
- Manage sales reporting to the sales manager.
- Manage receivables in line with the Company’s credit policy.
Key Result Areas
- Meet the total yearly Unit sales budgets and capex
- Maintain a profitable portfolio in Generator Sales Department division.
- Prepare realistic Budget and capex for every financial year.
- Meet Generator division sales budgets
- Coordinating Logistics and equipment deliveries.
- Ensure proper Customer coverage is attained in the agreed territory.
- Maintaining dealerships and giving market reports to the principals
- Maintaining an effective debt collection system to our clientele
- Arranging for alternative financing options to clients with institutions financial institutions when need be
- Ensure involvement in proper industry related Expos and conferences to increase market penetration.
- Managing stock turnover and clearing of dead stocks.
- Manage Conflict and team workmanship with Other departments
Communications and Relationships
- All staff members.
- Internal & External Customers
Competencies & Personal
Attributes
- Excellent interpersonal skills
- Analytical and problem solving skills
- Effective verbal and listening skills
- Very effective organizational skills
- Be flexible
- Honest and Trustworthy
- Customer Oriented
- Results oriented
- Team player
- Business Ethics
Qualifications, Knowledge and
Experience
Academic
qualification/s: BSc Mechanical/Electrical Engineer
Relevant
professional qualification: Diploma in sales and marketing
Good
working knowledge of: A busy medium or large organisation
Relevant
experience: 2 years’ experience
General
computer skills: MS office applications
Specialised
software training: Sales Management
Email: recruitment@odumont.com
