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Credit Control Executive Job in Kenya

Ipsos in Kenya

Can you deliver a first class service?

A promising and exciting career awaits you to join the winning team...

Ipsos is a world-leading research company operating in more than 80 countries. It has revenues in excess of €1Bn and employs 16,000 staff worldwide.

Ipsos provides research services and strategic insight to the world’s largest corporations and many public sector organizations.

Ipsos is organized in each country of operation across its global business lines and its functions, in a matrix organization that is designed to achieve operational excellence, functional expertise and client satisfaction.

The global business lines are research services that fall into the categories of marketing, advertising, loyalty, media, communications and technology and public affairs.

In Kenya, Ipsos is especially active in the media, communications and technology, public affairs and marketing research areas.

Credit Control Executive - Ipsos in Kenya

Key Accountabilities
  • Raising MediaCT invoices
  • Issuance of receipts for cash and cheque payments received
  • Customer Debt collection
  • Timely dispatch of customer monthly statements
  • Lean up of Media CT debtors account
  • Preparation and distribution of customers ageing analysis report
  • Preparation and reconciliation of individual debtors account
  • Timely response to internal and external client queries
  • Ensure that debts are paid in a timely manner
  • Meet cash & debtor Monthly collection targets set by the company and reporting performance as per WSBL
  • Continuously follow up on overdue invoices by telephone, email, letter and face to face meetings within agreed timelines
  • Maintain accurate records of all debt collection activity
  • Regular meetings with Project Managers and Client Service Executives to ensure all relevant debts are managed as necessary
  • Ensure that all transactions are compliant with the company credit policies
  • Provide accurate advice on billing queries
  • Respond promptly and completely to both client and internal enquiries
  • Recommend files for transfer to the Debt Recovery services
  • Providing ad-hoc reporting as and when requested
  • Post payments to accounts and allocate as required
  • Undertake account reconciliations as required
  • Ensure monthly processing deadlines are met
  • Send out monthly client statements/letters as may be agreed from time to time
  • Other duties as delegated from time to time by the Credit control Manager or any other designated person

Education and Essential Skills
  • A Diploma in the relevant field. Bachelor’s Degree will be added advantage
  • Holder of at least CPA Part 2
  • At least 2 years working experience in a credit control department in a busy environment
  • Familiar with accounts procedures, client ledgers, disbursements and office accounts
  • Knowledge of Research and Media Activities
  • Possess a good understanding of Excel, Word and general computer proficiency
  • Ability to manage & prioritize an extensive workload
  • Excellent communication skills at all levels
  • High standard of numeracy, accuracy with attention to detail
  • Strong organizational & time management skills
  • Ability to recognize potential risks to the company that should be escalated
  • A team player with a flexible approach and a willingness to learn
  • A self-starter who is pro-active and can set and achieve goals

If you are this person, then you are right for us and we are right for you!

This is a challenging opportunity for a dedicated and highly motivated professional, with a strong commitment to Ipsos values.

If you believe you are the candidate we are looking for, please submit your application and CV in detailing your experience for the post and include daytime telephone contacts to

Applications will not be considered if covering letter is not attached.

Include “Credit Control Executive” in the cover letter and email subject header.

Only short-listed candidates will be contacted.

Deadline for application: Friday, 7th February 2013

For more information on Ipsos please visit:

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