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Front Office / Customer Service Personnel Job in Mombasa Kenya

Front Office / Customer Service Personnel - Mombasa

Overall Objective of this Position: Front Office Personnel is responsible for providing administrative and reception services in order to ensure effective and efficient institute operations.

Main Duties and Responsibilities

  • A description of the key responsibilities incumbent in this key post is provided below;
  • Efficient and General management of the front office - receiving of timely receiving and making of office calls, attending to all walk-in clientele and directing them to the respective offices, ensuring that there is enough water in the office premises.
  • Records management – typing of all office correspondences, ensuring that records are confidentially handled and kept
  • In charge of office security, ensuring timely opening and closing of offices
  • General management of all incoming and outgoing office correspondences, ensuring that dispatching and receiving of mails is done on time and proper records kept at the same time in charge of the office messengers
  • Providing general administrative and clerical support – organizing for meetings and conference rooms, coordinating meetings and catering services
  • Constant checking of departmental trays and ensuring the documents are distributed to the right departments

Academic, Professional Qualifications and Work Experience
  • ‘O’ level with minimum of C and a credit in English
  • A minimum of 3 years in office administration duties preferably in a learning institution
  • The ideal candidate will be as fast learner
  • Mombasa residents will be given preferential treatment
  • Experience with procurement systems

Email CV and salary requirements to with “Front Office” in the subject line.

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