Customer Service
Representative (Part Time)
Location: Nairobi
Industry: BPO
Are you a
lady pursuing a Diploma or a Degree in 1st or 2nd year of your study in any
field except IT?
The ideal
candidate must have outstanding computer skills and ready to work in a call
centre.
Key Responsibilities
- Screening and moderating user submitted content, answering support requests and performing support functions.
- Moderating and screening written user content on Profiles
- Moderating and screening user submitted photos
- Answering Online Help Requests
- Answering telephone support requests
- Processing Testimonials (depending on language)
- Various support tasks assigned
Key Skills and Competences
- Internet and Computer literate
- Passion for Customer Service
- Ability to respond promptly to customer inquiries
- Ability to multitask and take up more workload when required
- Outstanding language skills (grammatically correct, can express things clearly)
- Ability to work with multiple tabs and multiple browsers efficiently in a web browser based support system (speed and accuracy are important)
- Very good work ethics (is reliable, motivated, professional)
Interested?
Call 0716
266852