Exciting
opportunities in banking with a dynamic team
National
Bank of Kenya is one of the leading banks with a vision of becoming the Bank of
choice in the provision of financial services within the region.
Branch Manager - Various
Branches
Reporting
to the Regional Branch Manager Coast Region, the successful candidates will be
responsible for leading branch team business targets, profitability, growth and
customer service for the assigned branch in line with the Bank’s strategy.
Key Responsibilities
- Assess local market conditions, identify current and prospective sales opportunities and develop forecasts, financial objectives and business plans for the branch.
- Develop and implement sales and profitability plans to ensure achievement of Branch targets.
- Provide training, coaching, development and motivation to bring out the best in each distribution team member.
- Take on the responsibility for performance evaluation of all employees.
- Oversee branch financial management.
- Communicate effectively with other branches and senior managers by sharing information on effective practices, competitive intelligence, business opportunities and needs.
- Address customer and employee satisfaction issues promptly and promoting a customer service culture.
- Cooperate fully with the Credit Department in extending and enforcing credit policy.
- Manage the branch honestly and with high ethical standards.
- Ensure the safekeeping of Branch assets, including structures, equipment, inventory and cash.
- Ensure Bank Control and Risk Policies are adhered to.
- Evaluate regularly the effectiveness of the branch operations, to see that policies are being observed and that goals are being attained.
- Participate actively in community, business and industry organizations to build a network of contacts that improve the presence and reputation of the branch and Bank in the local area.
Position requirements
- Bachelors degree in a business related field.
- A Masters degree and/or professional banking qualifications will be an added advantage.
- At least 7 years of service exposure in the Bank with at least 5 years of service exposure in the Branch network.
- Demonstrated branch record of sales growth and business development.
- Strong leadership, motivation and people management skills.
- Problem-solving and analytical ability.
- Demonstrated integrity and ethical standards.
- Technical expertise and knowledge of bank products.
- Effective listening, communication (verbal and written) and negotiating skills.
- Demonstrated understanding and application of effective selling strategies and techniques.
- Knowledge of Microsoft Office suite.
The
position attracts competitive compensation including staff benefits.
Interested
and suitably qualified individuals should forward their applications showing
how they meet the requirements and enclosing detailed CV, copies of their
academic and professional certificates, day time telephone contacts and
addresses of three professionally relevant referees to reach the undersigned by
Friday 15th November, 2013.
Only
shortlisted candidates will be contacted.
National
Bank is an equal opportunities employer.
The Head of
Human Resources
National
Bank of Kenya Ltd
P.O Box
72866 — 00100
Nairobi
