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Quality Management Officer Job in Kenya

Kenya Civil Aviation Authority is a State Corporation under the Ministry of Transport, established under CAP 394 of the Laws of Kenya with a Vision “to be a model of Excellence in Civil Aviation” and the mission is “to develop, regulate and manage a safe, efficient and effective Civil Aviation System in Kenya”.

The Authority is seeking to recruit qualified Kenyan citizens to fill the following positions in the establishment.

Job Title: Quality Management Officer

Ref: EASA/ AS /33

Department / Section: Internal Audit and Quality Review

Reports To: Registrar, East African School of Aviation

Job Purpose: To design, improve and document business processes and coordinate their implementation in EASA.

Scope of work / duties / responsibilities
  • Design effective business processes and improve existing ones in line with EASA’s objectives;
  • Maintain updated documentation on processes and disseminate to users to ensure clear interfaces across functions;
  • Develop quality awareness in the organization through campaigns, internal communication channels and formal training;
  • Report on project progress and compliance issues and suggest remedial actions;
  • Work with the Quality management team to ensure integration and coordination of processes;
  • Participate in school-wide Quality management initiatives with the Quality management team;
  • Liaise with departments to ensure implementation of the Quality Management Systems;
  • Coordinate the implementation of quality improvement initiatives and projects in the business units;
  • Monitor training activities to check whether standards required by the Civil Aviation Authority, and any additional requirements as established by the approved training organisation are being carried out properly;
  • Ensure that the quality assurance programme is properly implemented, maintained and continuously reviewed and improved
  • Any other duty as may be assigned by the Director, EASA

  • A relevant degree from a recognised university.
  • A certificate in quality management from a recognised institution.
  • Training in an aviation field covered by the Civil Aviation (Approved Training Organization) Regulations is an added advantage.

  • 3 years relevant experience in the development and implementation of quality projects in a comparable institution.

Knowledge and Skills
  • Project management skills, including design, implementation and evaluation
  • Communication skills to educate others and obtain support to quality initiatives.
  • Process mapping skills.

How to Apply

Interested candidates are requested to send their application letter quoting the reference No. on the envelope and application letter, attaching copies of certificates, testimonials and a detailed CV indicating current salary and expected salary, day time telephone and full contact details of three professional referees to the address below to be received not later than 23rd October 2013.

Female candidates are encouraged to apply.

Only shortlisted Candidates will be contacted.

The Director General
Kenya Civil Aviation Authority
KAA Complex - JKIA
P. O. Box 30163 – 00100


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