Our client
is the Micro Finance Industry and is currently looking for Customer Care Representatives
Job Role
- Attracts potential customers by answering product and service questions; suggesting information about other products and services.
- Opens customer accounts by recording account information.
- Maintains customer records by updating account information.
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem;
- Maintains financial accounts by processing customer adjustments
- Prepares product or service reports by collecting and analyzing customer information.
- Contributes to team effort by accomplishing related results as needed.
Requirements
- A Fresh Graduate 2012-2013
- A combination of Economics or Statistics with any other Major or Minor (NO CPA or ACCA)
- Proficiency in computer packages especially excel, internet and word.
- Good communication both verbal and written
- Good organization skills
- Attention to detail
Salary: 20,000 - 25,000
If you feel
you fit the above role; please send your CV to jobs@alternatedoors.co.ke