Summary: Urysia ltd is the
holder of the franchise for Peugeot in Kenya and has over the last two years
experienced tremendous growth with key highlights being: the commissioning of
the Bunyala road branch, which is the largest in Africa and meets international
standards; and regaining the confidence of the customers in your quality and
level of service delivery.
Urysia Ltd is looking to
hire a Technical
Advisor.
In this position, you will
take responsibility for technical training and continual knowledge updating for
workshop personnel.
You will also collaborate
with operational employees when jobs are technically complex, or by helping
them when they meet with difficulties, ensure that the work they perform is
correctly carried out and is of high quality so as to help optimise customer
satisfaction and the profitability of the After-Sales activity
Key
Responsibilities
- Draw up the technical-training plan in collaboration with the After-Market Manager and the Workshop Foremen
- Improve and update his technical knowledge through regular consultation of the manufacturer’s information sources
- Assist operational employees who are encountering difficulty in performing their mechanical or electrical work, and ensure that the manufacturer’s methods are applied
- Explain to the employees how workshop equipment should be used
- In accordance with the policy defined by the country, provide all personnel with additional training in new products and systems, using the training tools provided by the manufacturer
- Examine, test and conduct diagnosis of vehicles using the appropriate equipment and provide the customer with technical advice
- Help define needs in terms of tools and equipment, and ensure that resources are used in a rational manner
- Manage all technical documents
- Make technical documentation available to users by filing it on the basis of the type of information it contains or of the activities of the people concerned
- Transmit pertinent technical information to the Manufacturer using current procedures
Knowledge/Skills/Experience
- At least a diploma in automotive Engineering or Mechanical Engineering is a must. A bachelors degree in Engineering is preferred.
- At least 1 year experience in a comparable position will be an added advantage.
- Good Customer Focus and ability to understand and resolve customer issues whether internal or external
- Ability to work individually or as part of a team, engage and builds relationships
- Adaptive to new technology
How to apply:
Interested individuals
should send their applications to the address below.
Your application should
include a covering letter that demonstrates why you are the best candidate for
this position, an up-to-date CV, current and expected remuneration package, and
the names and addresses of three professional referees.
Closing date: Friday 27th September 2013.
Adept Systems
Management Consultants
P O Box 6416,
Nairobi, GPO 00100
Email: recruit@adeptsystems.co.ke
Only short listed candidates
will be contacted.
Please note that we do not
charge fees for receiving or processing job applications.
