Our
Client,a well-established Design and Construction company with projects in
various parts of the country seeks to recruit a qualified Quality Assurance / IT Manager based
in Nairobi.
He/She will
form part of an existing team in:
Developing
and implementing ISO quality procedures and policies in all the company’s
business lines.
Developing
a customer service charter to guide all service providers in their interaction
with customers.
Establishing
and interpreting quality aspects in all projects and assignments carried out by
the company.
Championing
and leading the ISO Certification process across the whole organization.
Handling
client and customer complaints and ensuring customer feedback is incorporated
in improvement plans
Proposing
continuous improvement initiatives and championing adoption of kaizen, Lean six
Sigma among other business excellence models.
Establishing
service level agreements with service providers, suppliers and contractors and
ensuring they are followed to the latter.
Leading the
upgrade of the IT systems and computerization of the company’s operations.
Any other
duty as may be assigned to you from time to time aimed at meeting the general
obligations of the company and the general welfare of all staff.
Person Specifications
- Degree or Diploma in a relevant field
- Certification in Quality Assurance/Control or Quality Management
- Exposure and working knowledge of ISO certification and quality control procedures
- Excellent IT skills is an added advantage
- 5 or more years’ experience, exposure in a busy architectural or design/construction company.
Applications
indicating last/current salary should be submitted preferably via email to:
careersinafrika@gmail.com
or P.O. Box
75559 – 00100 Nairobi,
on or
before 20th September, 2013.
Only
shortlisted candidates will be contacted.