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Human Resource Manager Job in Nairobi Kenya - BPO Industry

Our client in the BPO industry is looking to hire an experienced, qualified Human Resources Manager with a track record of proven performance to lead their HR service delivery strategy.

This role is a senior management position within the Human Capital - Service Delivery division.

Position: Human Resource Manager

Reports to: The CEO

Duty Station: Nairobi

Key Responsibilities:

  • Formulate and implement HR strategies and initiatives across a wide spread HR department services
  • Review/develop and administer HR and administration policies and procedures
  • Implement performance management systems and remuneration policies and procedures
  • Provide HR support and advice to management and manage staff welfare delivery functions
  • Ownership of HR administration and manage all HR related compliance requirements
  • Oversee the Administration support division

Minimum Requirements:
  • A degree from a recognized university is mandatory (HR or Social Science is preferred)
  • A minimum of 5 years experience in similar capacity/senior management position
  • Must have worked and managed this function in a company with 200+ employees
  • Proficiency in Ms Office and HR systems
  • Experience in setting up HR helpdesk support services in an organization

Key Skills and Competencies
  • Strategic Human Resource Planning skills
  • Organizational restructuring and change management skills
  • Strong on process and procedures
  • Training procedures and rollouts
  • Job Analysis and competency profiling
  • Planning, Organizing, analytical and reporting skills
  • Can-do attitude with a strong sense of business urgency
  • Strong passion for people and development and is process driven
  • Strong communication and presentation skills

Are you looking for an exciting, fast paced, rewarding career?

Do the above-listed requirements, skills and competencies match yours?

Then it is YOU we are looking for!!!


Applications shall be reviewed on a first-come, first served basis.

Only shortlisted candidates will be contacted.

~Our client is an equal opportunity employer~

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