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Customer Relations and Sales Trainers Jobs in Nakuru / Kisumu / Kakamega / Eldoret Centres

Customer Relations and Sales Trainer

Nakuru / Kisumu / Kakamega / Eldoret Centre

CAP Youth Empowerment Institute Kenya, is supported by MasterCard Foundation, was established to provide Basic Employability Skills Training (BEST) for disadvantaged youth in the society with particular focus on women to get equitable, qualitative learning and access to promising labour market oriented opportunities, savings and credit that support their pathways to safe and positive futures.

The key purpose of the organization is to assist 10,000 disadvantaged youth to make informed choices, develop labour-market oriented employability skills and access job placements, savings and enterprise development support.

About the position

Successful candidate will be posted in one of the Centres as a Customer Relations and Sales Trainer. The right candidate must be self-driven who can work with minimal Supervision.

He/she will be tasked to train the youth on Customer relations and sales as well as getting placements and internships for them. Candidates from Nakuru/Kisumu/Eldoret/Kakamega are encouraged to apply.

Duties and Responsibilities
  • We are looking for people who have pride, passion and energy, but mostly love TEACHING.
  • Take responsibility for the quality of teaching delivered.
  • Guidance and skills development to ensure that standards are maintained and improved.
  • To act as a personal tutor to CAP students.
  • Developing, customizing and Delivering Sales and Marketing curriculum.
  • Assist students get internships and placements.
  • Link the youth with potential employers.
  • Adequately equipping the students with Sales/Marketing/Customer Relations skills.
  • Assist in the design and preparation of materials, resources and information to be used in respect of programmed delivery.
  • Carry out monitoring, guidance, support and mentoring of the learners and take action as required.

Competencies required
  • Ability to meet deadlines and handle diverse tasks simultaneously using prioritization.
  • Strong oral and written communication skills.
  • Excellent Presentation skills.
  • Dynamism, creativity and flexibility.
  • Networking skills a must.

  • At least One (1) year working experience in Sales/Marketing, Customer Relations, PR.
  • Must be mature and with the right attitude.
  • Must have relevant training in Sales/Marketing/Customer Relations.
  • Must be passionate about working with young people.
  • Degree in the relevant field.

How to apply

To express interest in this opportunity, send your CV to by 15th September 2013.

Cover letter should be pasted on the body of the email and not as an attachment.

Applicants are required to quote their current and expected salary.

Only short listed candidates will be contacted.

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