TIPS Management Services Limited
Operations Manager
Responsible to: The Managing
Director
Main Responsibilities
- Ensure that the company has adequate financial resources to meet its mandate.
- Establish operational priorities and the allocation of resources in accordance with the company’s mandate, mission, vision and business plans.
- Maintain effective stakeholder relations with sector representatives.
- Develop and recommend to the CEO annual business plans and budgets that support the Company’s long-term strategy.
- Ensure that personnel and systems are in place so that the day-to-day business affairs of the Company are appropriately managed and documented
- Consistently strive to achieve the Company’s strategic, financial and operating goals and objectives
- Ensure that the Company achieves and maintains a satisfactory competitive position within its industry and a high standard for its products and services;
- Ensure delivery of exceptional customer experience by building business relationships
- Provide contribution and support to strategic direction of the business.
- Support Managing Director in acquisition of new business.
- Develop strong and fruitful relationships with clients and suppliers.
- Ensuring lean, but, adequate staffing levels, accounting for annual leave and staff rotas.
- Discussing and assessing clients’ current and future insurance needs
- Developing markets, new business and preparing timely reports
- Prepare work pans, review, delegate and supervise staff performance
Requirements:
University
degree from a recognized university in relevant field.
At least
more than five years experience as an operations/underwriting manager,
excellent sills in communication, negotiation, customer service, interpretation
and producing reports, coach and train, understanding of insurance, time
management, leadership and motivation, attitude and ability to accept ownership
of tasks, and effective decision maker.
Marketing Executives
A highly
skilled opportunity for a passionate Marketing Executive to assist in Business
Acquisition for the organisation business.
Reporting
directly to the Marketing Manager to enhance a strong successful team
Key Roles
- Responding to tenders by sending out quotation requests, analyzing quotations, compiling and analyzing to ensure all technical requirements are met and tender documents submitted timely.
- Setting up of meetings to follow up on new business opportunities
- Expand the existing market and open new markets
- Developing marketing and training materials/literature
- Establishing good working relations with various underwriters for mutual benefits
- Providing regular marketing intelligence reports for timely business response
- Prepare marketing budgets and new product development
- Develop a marketing and business Development plan, weekly, monthly and annual.
- Preparation of weekly and monthly marketing reports
Requirements
- University degree from a recognized university in the relevant field with more than three years of experience.
- Professional qualification in customer service will be an added advantage.
- Potential candidates in this area will need to show evidence of: Communication and interpersonal skills, analytical skills, ability to use initiative and work under pressure, creative, drive, flexibility, numeracy and teamwork, influential and negotiation skills, oral and written skills and be IT literate.
Should you
be interested in applying for the positions please send us your up to date and
detailed CV, with summary of your academic, experience skills, availability and
telephone numbers, email address and name of 3 referees including sectors
worked.
Director
TIPS Management Services Limited
P.O Box
78049-00507 Nairobi
or email at
tipsmanagement@gmail.com
before 7th
Augusts 2013
indicating
the position to which you are applying above.
We are
willing to pay premiums for talented individuals with drive and flair to
succeed as Operations Manager and Marketing Executives
