Safaricom
Limited is the leading mobile telecommunications company in Kenya.
At
Safaricom, we take pride in our talent and develop them to realize their
maximum potential!
Principal IP / MPLS Support Engineer
Ref: TECHNOLOGY_PIPMSE_JULY_2013
We
are pleased to announce the following vacancy in the Network & Service
Operations Department within the Technology Division.
In
keeping with our current business needs, we are looking for a person who meets
the criteria indicated below:
Reporting
to the Senior Manager-Transport & IP Support, the role holder responsible
for Operations, Maintenance and Optimization of IP NGN Transport core network
that support the present and future needs of the business.
The
holder will also hold a technical consultancy role for the day to day
optimization and proactive maintenance of the overlying IP networks plus
constant capacity building of fellow engineers.
Key Responsibilities:
Key Responsibilities:
- Develop and
continuously review network O&M processes;
- Provide
leadership in network faulting and troubleshooting processes;
- Provide Level 2
escalation support for complex IP Network issues, document
root-cause-analysis for the faults experienced and share knowledge on
mitigation of recurrence;
- Ensure proper
network capacity monitoring and measurement is in place;
- Lead on the
proactive optimization activities to enhance the IP network quality and
stability;
- Design and
implement SLA measurements on the IP network and strive towards meeting
the same;
- Implement
constant security audits on the different IP Networks and come up with
proposals for hardening;
- Represent the
team in Security discussions and implementation of the same on the IP
Networks;
- Perform
quarterly skills transfer to the NOC IP/MPLS support team to build skills
and hence improve on the MTTF/MMTR;
- Perform
quarterly skills transfer on IP/MPLS networks O&M to the field team to
improve skill set and hence MTTF/MTTR;
- Develop and
maintain network designs and track changes with updating of the LLDs and
HLDs;
- Provide in-house
consultancy to key projects within the company;
- Carryout
consultancy for Business Units in Managed services and presales/product
offerings;
- Ensure proper
CAPEX/OPEX forecasting and utilization, develop and implement cost savings
initiatives;
- Develop and
maintain relevant ways of tracking SLA performance on the IP Networks.
Role
requirements
- 5+ years of
direct Network Engineering/Network Support experience in a busy Service
Provider environment;
- BSc in Computer
Science, Information Systems, Electrical/Computer Engineering or related
fields required;
- CCIE R&S
desired; CCNP/CCIP certification a must;
- Expert knowledge
of TCP/IP and the OSI model;
- Experience with
network visualization, simulation and modeling tools (e.g. Cariden MATE,
OpNET SP Guru, HP Network Analytics);
- Strong skills
and experience with IP routers and switches. Extensive knowledge of IP
Routing and IP routing protocols (OSPF, ISIS, EIGRP, and BGP);
- Knowledge of QoS
techniques and hands on experience of implementing MPLS services;
- Expert knowledge
of network design principles and design best practices.
If
you feel that you are up to the challenge and possess the necessary qualification
and experience please send your resume and application letter indicating your
experience and why you are the most suitable candidate for the role clearly
quoting the job title and job reference to the address below.
The
deadline for application is Wednesday 24th July, 2013.
The Head of Talent and Resourcing,
Safaricom Limited
Nairobi
The Head of Talent and Resourcing,
Safaricom Limited
Nairobi
via
E-mail to hr@safaricom.co.ke
