Role: Clinical Quality Assurance Manager
Reports
To: Clinical
Services Director
Liaises
With: Clinical
Department and other departments.
Contract
Type: Fixed Term 2
Years (Subject to renewal)
Gross
Salary: KShs.
150,000 – 160,000 Gross Pay
Position Objective:
To ensure that the standards maintained are equivalent to the government standards.
Key Responsibilities
Position Objective:
To ensure that the standards maintained are equivalent to the government standards.
Key Responsibilities
1.
Responsible the tracking of clinical standards and quality in clinics.
2.
Responsible for the maintenance of clinical excellence in Marie Stopes Kenya
centers and outreach.
3. Works
with and involves other necessary team members to maintain clinical standards.
4.
Responsible for convening and following up the Medical Advisory Team which
includes;
- Marie Stopes International
clinical policy, protocol and procedure
- the issue of clinical
guidelines
- overseeing and reviewing the
clinical audit process
- advising on changes to clinical
practice
- review of major incidents
- Monitoring standards and
instigating peer review where concern regarding a practitioner is raised.
- approval of research proposals
5. Responsible for putting in place
Marie Stopes Kenya internal medical audit.
- Clinical audits are undertaken
by a process of continual monitoring.
- Results are produced on a
quarterly and/or annual basis and shared with the Medical Advisory Team.
6. Responsible for liaising with
Marie Stopes International External Audit
7.
Responsible for monitoring client satisfaction forms from centers quarterly
sharing results with relevant team members and taking actions for improvements.
8. Proper
management and referral of complications including incident reporting,
- Strengthen incident
reporting and analysis
- Create a no blame culture:
- non-punitive reporting
policy (sent to every clinic)
9. Communication: explanation to
client, family, and referral hospital, and support of clients and teams when
serious incidents occur.
Knowledge,
Experience and Competencies
- A degree at Bachelor’s degree
with Clinical Training as a speciality, or any other related field for
example Public Health;
- Diploma in Quality Control or
Monitoring Evaluation is desirable
- A minimum of five years of
Quality Assurance in similar clinical context, is required
- Excellent written and
oral English and Kiswahili;
- Computer software literate;
- Proven analytical skills in
budgets and financial reports;
- Proven experience in report
writing.
- Team-player with good
interpersonal skills
- Ability to perform under
pressure
Role: Cook
Duty Station: Eastleigh Nursing Home, Nairobi.
Contract
Type: Fixed Term -
2 Years (subject to renewal upon availability of funding)
Reporting
To: Center Manager
Salary: Kshs.20, 000 – 25,000 Gross Pay.
Key Responsibilities
Key Responsibilities
- Planning, costing and preparing
menus for patients.
- Ensuring production of timely,
safe and quality meals.
- Ensuring hygiene and
cleanliness is maintained at all times in the kitchen.
- Controlling stocks in the
kitchen and raise requisitions as and when required.
- Compiling weekly and monthly
reports as required.
- Ensuring timely supply and
quality of goods and services.
- Ensuring that machines and
other equipment are used correctly and are always in good working
condition.
- Ensuring health and safety
policies are adhered to.
- Ensure superior Customer
Experience to all internal and external clients
Job Requirements
- Diploma in food and beverage
production.
- Food handlers certificate from
the relevant government hospital
- At least 3 years relevant
experience.
Role: Medical Officers
Duty
Station: Eastleigh
Nursing Home, Nairobi
Contract
Type: Locum
Reporting
To: Center Manager
Salary /
Wages: KShs.
3,000 to 4,000 per Six Hour Shift
Purpose
of the role
Medical
Officer’s main role is to perform medical procedures at the Nursing Home and to
maintain the high clinical standards expected by Marie Stopes Kenya.
Key
responsibilities
- Overall quality inputs into
service delivery, including running full out-patient clinic/ obstetric
unit and providing surgical procedures as laid down in the protocols.
- Taking calls at the nursing
home as might be required.
- Proper use of medical
equipments and supplies and for notifying the centre manager of needs for
repair, maintenance or replacements etc.
- Ensuring that team members
provide effective health care.
- Actively following
organizational criteria for assessment of medical/ client care.
- Carry out medical audit as
frequently as possible.
- Relating to other departments
as required by medical inputs e.g. laboratory, pharmacy etc.
- Proper counseling of clients
and being responsive to their needs.
- Recognition potential medical
problems and dealing with or refer them as appropriate.
- Responsible for reporting all
complications in writing within or before the end of the day.
- On-Job-Training of other
service providers and team members.
- Preparing and participating
fully in Continuous Medical Education (C.M.E.)
- Responsible for follow-up and
treatment of client in regard to any minor or major complications
Job Requirements
- Bachelor of Medicine and
Bachelor of Surgery
- Must have completed 1 year of
internship in a busy hospital
- Must be registered with the
Medical Practitioners and dentists board.
- Must be computer literate.
Title: Sexual Reproductive Health Trainers (French, Arabic and
Portuguese)
Reports
To: Business
Manager - Marie Stopes Kenya International Training Center
Liaises
With: Business
Management Department.
Duty
Station:
International Training Center.
Contract
Type: Annual
Contract, but paid upon production of invoices as per the period worked.
Gross
Salary: USD 175 –
USD 235 per day.
Key Responsibilities
Key Responsibilities
- Prepare training programmes at
least one week before scheduled training.
- Brief other outsourced trainers
and go through all the relevant training materials and equipment one week
before training commences.
- Carry out actual training alone
or together with other outsourced trainers (where necessary) and sit
through all the training sessions.
- Visit participants in all
practical sites on rotational basis and ensure all participants are
involved in unassisted procedures.
- Review curriculum from time to
time and where necessary modify or develop new ones to match customers’
needs and comply with MSI, WHO and GOK (MOH) quality standards in liaison
with ITC lead trainer.
- Review all training slides
periodically and where necessary prepare new ones in compliance with MSI,
WHO and GOK (MOH) quality standards and to match continuous customers’
changing needs.
- Compile and collate training
reports and submit to partners, customers, copied to BM, within one month
after completion of every training session both in English and a second
language.
- Brief ITC team during monthly
meeting on training operations and participants’ evaluation feedback.
- Take on extra duties or
projects assigned from time to time.
Qualification
- Masters Degree in Obstetrics
and Gynecology from a recognized University.
- Certified Trainer
- Experience of over 5 years
practicing Human Medicine in Kenya.
- Fluent in written and spoken
English and either French, Arabic or Portuguese.
Preferred Skills
- Good communication and
interpersonal skills.
- Good planning skills
- Good IT skills
- Good presentation skills.
Role: Paediatrician
Duty
Station: Eastleigh
Nursing Home, Nairobi.
Contract
Type: Locum
Reporting
To: Center Manager
Salary /
Wages: 40% of
consultation fees billed per client
Key Responsibilities
Key Responsibilities
- Attend to and review the babies
born in the Marie Stopes Kisumu Nursing home/hospital as need arises while
safeguarding quality of these services in the centre.
- Be on a-24 hour standby/on Call
to attend to all paediatric Emergencies/complications in the hospital, and
taking lead in the management and decision for referral of such
complicated/emergency cases as necessary.
- Attend to All assisted
deliveries/ALL babies born through caesarean Section in the Nursing Home,
review, treat and advice on management as appropriate.
- Plan and organise for a monthly
review and discussion of all neonatal/infant mortalities with the centre
teams within the Nursing home with an aim of learning lessons and adapting
to the best practice of care.
- Called on an ad hoc basis to
support the centres by planning and conducting continuous medical
education (CMEs) to the centre teams on specific and chosen subjects as
needed with an aim of updating and learning current and important practice
in care.
Job Requirements
- Applicants should be holders of
a Bachelor of Medicine and Bachelor of Surgery (MBChB) and MMed
(Paediatrics) degrees from a recognized University.
- Registered with the Kenya
Medical Practitioners’ and Dentists’ Board with a valid practice license.
- Must be computer literate.
Role: Kenya Registered Community Health Nurse
(2
Positions)
Duty
Station: Marie
Stopes Kenya Mombasa Nursing Home, Mombasa.
Contract
Type: Fixed Term- 2
Years (subject to renewal upon availability of funding)
Reporting
To: Center Manager
Salary: Kshs.32, 000 Gross Pay.
Key Responsibilities
Key Responsibilities
1.
Client care:
- Client counselling:
Provide comprehensive client counselling on reproductive health, other
various services and other health matters.
- Client satisfaction:
Taking necessary steps to ensure that all centre clients are treated with
sensitivity, respect, and consideration. If complaints are raised,
be able to effectively manage and resolve them. Refer promptly to
the Centre manager fort management if client complaint continues or is of
a serious magnitude.
- Maintaining the highest
possible standard of client care by providing quality care to all clients.
- Implementing a smooth,
efficient client flow which will reduce clients waiting time.
- Monitoring and evaluating
client care continuously and recommending adjustments as necessary.
- Educating and giving
information to clients and their relatives regarding family planning and
other health related issues.
2. Budgetary Control:
- Supplies Management:
Taking steps to ensure that stock is dispensed and counted accurately,
that stock cards are updated continuously and waste and spoilage of stock
(ie expired stock) and stock outs is minimised. Ensure full
participation in stock counting and ordering activities at the centre
(including outreach, the laboratory, the main store and dispensing
cupboard supplies). Timely alerting of the centre manager of low stock or
discrepancies in stock counts / orders received.
- Security and building
maintenance: Taking necessary steps to ensure that risk to all Marie
Stopes Kenya assets are minimised, and that the centre building and
vehicle are maintained in a sound and secure way.
3. Technical Excellence:
a)
Client treatment: All nursing and midwifery staff shall:
- Administer drugs prescribed in
the correct dose, the correct route and at the correct strength for the
client, gives injections in a safe manner using aseptic technique
- Assists with Norplant & IUD
insertion, MVA procedure, Pap Smear, Tubal Ligation and Vasectomy
procedures. (Registered Midwives/Comprehensive Nurses may be trained to
insert IUD, Norplant, VCT and to conduct MVA procedure)
- Provides antenatal, post natal
care, emergency deliveries (midwives), immunisation
- Follows STI treatment protocols
correctly
- Achieve high uptake of
appropriate FP methods by clients following counselling
b) Clinical standards:
- Taking necessary steps to
ensure that the highest standards of reproductive health and family
planning services are achieved, as laid down in the Marie Stopes
Partnership Manual (including HIV/AIDS services) .
- Nurse providers should conduct
weekly checking of essential equipment and promptly inform the centre
manager of their current status, and follow up repairs or maintenance
required of equipment.
- Carrying out all nursing
procedures (as laid down in the procedure manual).
- Maintaining high standards of
cleanliness at the centre.
- Practicing every known measure
of infection prevention.
- Storing sterile instruments
according to the protocol.
- Preparation of theatre/ labour
ward for specified procedures.
- Maintaining instruments and
equipments e.g. to avoid rusty items.
- Ordering medical supplies in
good time to avoid shortage.
- Ensuring proper storage of
medical supplies.
- Assisting the doctor in relevant
procedures.
- Nurse providers are responsible
for the cleaning and sterilisation of instruments and supplies (gauze and
cotton wool) in the Centre and Outreach.
c) Vocal Local, Infection
Prevention, Emergency Preparedness:
- With guidance from the Centre
Manager, all nurse providers must familiarise themselves with Marie Stopes
Kenya protocols and actively implement all the necessary tasks to achieve
the highest standards.
4. Record Keeping and Reporting
a)
Organisation’s Clients: Ensure that company clients are attended to
promptly; claim forms are completed accurately with correct costs calculated on
forms.
b) Record
keeping and reporting:
- Taking necessary steps to
ensure that accurate records are kept in the Centre, and that timely
accurate reports are submitted to the Centre Manager.
- All records handled by the
nurse provider including client register, client cards, receipt books,
must be updated daily and have complete details.
- Records at the centre are the
property of MSK, client records must be kept confidential at all
times. Prices charged to clients must be as per MSK price list.
- Ensuring confidentiality of
centre records.
- Maintaining accurate records.
- Collecting of data and
production of reports as needed by Operations/Financial Team.
c) Budgetary control: Taking
responsibility for costs to be contained within the approved annual
budget. Striving for income from services to meet or exceed budgeted
targets.
5.
Promotional Activities
- Community Outreach: Nurses and
midwives will participate fully on both centre and outreach activities on
a rotational basis. Feedback on community outreach activities to be
provided to the Centre Manager in timely basis.
- Promotion: Fully participates
on planned promotional activities including MSK social marketing
activities.
- Promoting the clinic through
information and education programmes organized for individuals and groups
at every available opportunity.
- Strengthening marketing
activities.
Job Requirements
- Diploma in Nursing from a
recognised medical institution.
- Registered by the nursing
council and possession of a valid practice license.
- One year experience in a busy
institution.
Applications quoting the position
title with detailed CVs with contact details of 3 referees should be submitted
to:
People and
Development Dept using pd@mariestopes.or.ke
On or
before 12th July, 2013
NB: Please
clearly indicate on the subject the position applying for ‘Registered Nurse’
Marie
Stopes Kenya is an equal opportunity Employer
