Techno
Brain, an ISO 9001: 2008 certified & CMMI Level 3 Company, is Africa’s
leading custom software application provider.
Techno
Brain offers innovative software solutions to Government, NGO, and large
Private organizations.
Technical Writer
Responsibilities
- Develops,
writes, and maintains information for internal and external audiences such
as online help, installation and upgrade instructions, and wiki
information.
- Researches
available product information; interviews remote and local technical
experts;
- Conducts
independent tests of technical features and software/documentation
usability.
- Functions as a
member of a cross-functional software team in an agile development
environment; collaborates with product management, software engineers,
quality assurance engineers, and support personnel to produce product
documentation based on established deadlines and milestones. Attends and
reports at regular team meetings.
- Performs and
implements technical and peer reviews of product, Project, Quality
documentation.
- Understands
different user levels and writes to the appropriate level. Adheres to
department standards, including templates and style guides.
- Provides status
updates on projects as required by management. Coordinates with other
technical writers on documentation projects.
- Develops working
knowledge of product functional areas as assigned.
- Develops
proficiency in the company's internal processes and department guidelines.
- Writes ,edits,
improves and builds solution write-ups and technical documents
- Handles, manages
and monitors the technical write up of the projects and other delivery
documents
- Works very
closely and Liaise with Admin Manager, GDH, DH and PMs on building
technical solution content and ensure all documents are technical sound
and well written.
- Proof reads and
provides feedback on technical aspects of documents before submission.
- Performs
detailed industry research on the solution proposed to ensure the offering
and the write up is professional, up to date, competitive and world class
- Provides
constant feedback to Admin Manager, GDH, DH and PMs on solution design and
technical documentation
- Performs other
duties as assigned.
Qualifications
- Degree in
English literature or Communications, or equivalent experience
- Excellent
written and verbal communication skills.
- Good analytical
and problem-solving skills, and an aptitude for technical concepts.
- Ability to write
for different audiences.
- Ability to work
in a team environment and independently.
- Knowledge of
basic HTML, wiki markup, or web design.
- Experience with
web-based application documentation or online help documentation.
- Experience with
screen capturing, creating illustrations and diagrams, or graphics
manipulation.
- Ability to
research and understand new technologies.
- Experience with
Mac, Linux, or Unix product environments.
- Ability to work
on multiple projects at the same time.
- Minimum of 3+
years of relevant experience
Senior Sales/Account Executive
Due to the recent expansions Techno Brain seeks to recruit an excellent Senior sales/accounts executive for the Training department.
Responsibilities:
- Meet Minimum
sales and collections standards, as set forth by the GM
- Visiting minimum
number of clients per day as set forth by the GM
- Bringing new and
repeat Business from their designated accounts (clients)
- Manage client
relationships, client retention, looking for new clients
- Give
presentations, Seminars and briefings to clients as and when required.
- Doing customer
satisfaction survey and giving the inputs to the training manager.
- Analyzing the
market trends based on customer feedback and update GM about the same.
- Submitting MIS
and reports as per the guidelines of SM/GM.
- Be very familiar
with the latest technologies and products.
- Use software
tools on the desktop to track client contact information, communication
with potential clients, and other sales-related functions.
Qualifications.
- A degree in a
business related or IT field.
- Certification is
Sales and Marketing is added advantage
- At least 3 years
experience in IT sales.
- Extensive
knowledge in IT products both solutions and training
- Ability to meet
tight deadlines.
Business Development Manager – Infrastructure
Due to the recent expansions Techno Brain seeks to recruit an excellent Business Development for our infrastructure department.
The
main role will be Business development & Sales for the infrastructure
Practise.
Responsibilities
- Manage, support,
and supervise the business development department responsible for
acquisition of new projects and project bids.
- Locates or
proposes potential business deals by contacting potential partners;
discovering and exploring opportunities.
- Following up new
business opportunities and setting up meetings.
- Proactively
develops and improve products and services by researching industry and
related events, publications, and announcements.
- Proactively
develops and improve products and services by researching industry and
related events, publications, and announcements.
- Set sales
targets and define strategy to achieve these targets and to follow the set
strategy punctually.
- Manage the
proposal development process and maintain the time-lines for the proposal
teams.
- Coordinate with
sponsors concerning size, standards, conditions and timing of research.
- Support
marketing activities, including trade/ scientific shows, mailings, etc.
Initiate marketing strategies and coordinate actions to influence the
market.
- Planning and
preparing presentations.
- Establishing and
maintaining working relationships. Communicating new product developments
to prospective clients.
- Plan, direct,
supervise, and coordinate work activities of subordinates and staff
relating to employment, compensation, labor relations, and employee
relations.
Qualities
- 4 years
experience in business development in ICT.
- Preferably a
post graduate with an IT back ground.
- Experience of
managing multiple customers/projects.
- Understanding of
Cisco
- Outstanding
communication skills, both oral and written, and both technical and non-
technical.
- Ability to work
with a diverse group of individuals in a professional and service-oriented
manner.
Business Development Manager – Oracle
Due to the recent expansions Techno Brain seeks to recruit an excellent Business Development Manager -Oracle.
Roles & Responsibilities
- Manage, support,
and supervise the business development department responsible for
acquisition of new projects and project bids.
- Locates or
proposes potential business deals by contacting potential partners;
discovering and exploring opportunities.
- Following up new
business opportunities and setting up meetings.
- Proactively
develops and improve products and services by researching industry and
related events, publications, and announcements.
- Proactively
develops and improve products and services by researching industry and
related events, publications, and announcements.
- Set sales
targets and define strategy to achieve these targets and to follow the set
strategy punctually.
- Manage the
proposal development process and maintain the time-lines for the proposal
teams.
- Coordinate with
sponsors concerning size, standards, conditions and timing of research.
- Support marketing
activities, including trade/ scientific shows, mailings, etc. Initiate
marketing strategies and coordinate actions to influence the market.
- Planning and
preparing presentations.
- Establishing and
maintaining working relationships. Communicating new product developments
to prospective clients.
- Plan, direct,
supervise, and coordinate work activities of subordinates and staff
relating to employment, compensation, labor relations, and employee
relations.
Skills
& Experience
- Overall 6+
experience in the industry with a minimum 4 years+ of experience in a
Business Development Manager role in IT Sales.
- Post Graduate
from a reputed Institution, preferable with a science background.
- Proven IT
Solutions & Services sales management experience, together with a good
record of achieving targets.
- Experience of
managing multiple customers across geographies.
- Experience in
SAP/ORACLE sales is preferred.
- Multi vendor /
SI Program management experience.
- Good Networking
across the Industry.
- Proven people
leadership.
- Outstanding
communication skills, both oral and written, and both technical and non-
technical, and the ability to work with a diverse group of individuals in
a professional and service-oriented manner.
Business Development Manager- Healthcare
Due to the recent expansions Techno Brain seeks to recruit an excellent Business Development Manager for Tanzania for the Identity Management Practice .
Position to be filled: Business Development Manager – HealthCare
Due to the recent expansions Techno Brain seeks to recruit an excellent Business Development Manager for Tanzania for the Identity Management Practice .
Position to be filled: Business Development Manager – HealthCare
Region/Country: Tanzania
Department/Division : Practice - Identity Management
Responsibilities
As
a BDM-Healthcare, the Candidate will manage and drive information system design
projects throughout the development life cycle from initial analysis and design
all the way through to implementation and user acceptance.
He/she will also serve as a liaison between the Practice, the Delivery and other technical and functional teams
Specific duties as a BDM-Healthcare will include:
- Advising and
recommending areas of program planning, business management, budget
execution and program coordination
- Preparing needs
assessments
- Validating
resource requirements and developing cost estimate models
- Conducting and
coordinating country/region specific financial, product, market,
operational and related research to support strategic and business
planning
- Interpreting,
evaluating, and interrelating research data and developing integrated
business analyses and projections for incorporation into strategic
decision-making
- Meeting with
business partners to help them frame their business needs
- Gathering and
documenting client requirements
- Documenting
"as is" and "to be" workflows (both business and IT
areas)
- Building
business cases
- Validating test
cases and test results against requirements
- Helping
businesses to identify and document workflows
- Planning and
coordinating the development of primary and secondary market research
studies in support of strategic planning and specific marketing
initiatives, as required, and presenting study findings to client
committees
- Providing
consultative, technical and staff support, as appropriate
Qualifications
/ Prior Work Experience Desired
- As a
BDM-Healthcare the candidate should be self-motivated and well organized
with strong innovation and facilitation skills.
- He/she must also
have strong analytic and problem-solving skills as well as strong
multitasking and time-management skills.
- It is also vital
that he/she have excellent verbal and written communication, interpersonal
and presentation skills and the ability to effectively communicate
technical information to persons across multiple business and technical
teams at of varying levels of expertise.
Specific
qualifications for the Healthcare Business Analyst position include:
- Associate’s
degree OR Bachelor’s degree in any field
- 2-5 years’
experience
- Demonstrated
experience with high-visibility healthcare projects and enterprise-level
healthcare providers
- Knowledge of
project management principles, practices, techniques, and tools.
- Knowledge and
appreciation of business concepts and requirements as applicable to a
large academic, research, and/or health care facility
- Knowledge and
understanding of business research principles, processes, and techniques
- Ability to
develop and prepare business analyses and plans
- Ability to
develop and deliver presentations
- Knowledge of the
principles of strategic business decision-making
- Consultative and
advisory skills
- Skill in the use
of survey and market research methodologies, systems, and techniques
- Skill in the use
of computerized spreadsheet, relational database, and word processing
software
- Strong
follow-through skills
- Solid business
case development skills, preferred
Any
Other Requirements
- Experience
and/or exposure to responding to RFP/RFQ will be an advantage
- Experience in
addressing the sub-Saharan or developing economies will be an advantage
- Willingness to
travel extensively in sub-Saharan region
Business Development Manager – IMS
Due
to the recent expansions Techno Brain seeks to recruit excellent Business
Development Managers for various countries Kenya, Uganda, Ethiopia, SA and
Rwanda for the Identity Management Practice.
Position to be filled: Business Development Manager – IMS
Position to be filled: Business Development Manager – IMS
Region/Country: Kenya, Uganda, Ethiopia, Southern Africa, Rwanda
Department/Division: Practice - Identity Management
Responsibilities
- The Candidate
will gather client business requirements, client solutions and
specification design, costing, sales proposals and system
prototyping. He/she must have strong analytical, process modelling
and optimization experience.
- Responsible to
build and develop the IMS Practice Solutions in the region/country
- Responsible for
proposing and designing solutions to meet customer requirements and
address complex business / technical process requirements.
- Responsible for
developing customer relationship through deep engagement and delivering
continuous value by meeting customer expectations and handling issues.
- Participating in
RFP/RFQ related to various projects related to Biometric solutions
- Identify and
build GTM to address the region/country
- Develop and
enable internal delivery and sales team
Qualifications
/ Prior Work Experience Desired
- Bachelor of
Engineering or equivalent
- 2-5 years of
verifiable work relevant experience
- Application
development experience is desired
- Presentation and
representation skills a must
- Pre-sales
experience will be preferred
- Industry
relevant certifications
- Partner-led
sales experience will be an advantage
Any
Other Requirements
- Experience in
addressing the sub-Saharan or developing economies will be an advantage
- Willingness to
travel extensively in sub-Saharan region
- Experience and
exposure to identity management, biometrics, AIDC will be a significant
advantage
Executive Assistant to the CEO.
Due to the recent expansions Techno Brain seeks to recruit an excellent Executive Assistant for our CEO to be based in Kenya.
Due to the recent expansions Techno Brain seeks to recruit an excellent Executive Assistant for our CEO to be based in Kenya.
- Remain up to
date on all key issues, tasks, results and efforts required of the
executive and the company and provide support to ensure all are achieved
on time or ahead of schedule and in a professional and quality-focused
manner.
- Serves as the
initial phone contact for the department executives and interacts with
clients on the executive’s behalf
- Maintains highly
confidential information and files and is responsible for time sensitive
material
- Prepares routine
and complex correspondence, reports and presentations often using the most
advanced office technology including word processing, graphics and
spreadsheets
- Researches,
analyzes and compiles data and figures for presentations and proposals
including financial statements
- Organizes and
maintains file system files, correspondence, and records as well as
expedites the work flow
- Reviews email of
executive to prioritize when executive is traveling, ensuring critical
issues are addressed in a timely manner.
- Maintains
calendars, schedules appointments and coordinates arrangements for
meetings, conferences and travel
- Prepares
agendas, reserves and prepares facilities, and records minutes of meetings
- Now that you
know what this position does, do you have the background to do the job?
Required
Experience
- Bachelor’s
Degree or Diploma in Administration.
- Must be 25-30yrs
with least 2 years of corporate administrative support experience for a
CEO.
- Flexible and capable
of infrequently working extended hours and weekends with availability to
be on-call if needed
- Superior
judgment with confidential materials;
- Excellent oral,
written and interpersonal skills;
- Dynamic, high
energy personality with impeccable composure
- Positive “can
do” attitude.
- Effectively
anticipate needs and issues and able to provide solutions.
- Aptitude to work
well in a fast-paced, dynamic environment
- Detail oriented,
ability to multi-task, prioritize and execute multiple concurrent
activities with competence
- Knowledge of IT
will be an added advantage.
- Experience in a
fast paced IT or Tech firm is a advantage.
- Working
Knowledge MS Office skills, Outlook/Excel/PPt
- Should be
efficient, self-motivated organized, a good communicator, IT literate.
Senior Navision Technical Consultant
Due
to the recent expansions Techno Brain seeks to recruit a Senior Technical
Consultant .
Responsibilities:
- Assist Project
Lead or Project Manager in the management of end to end system life cycle
development of projects.
- Oversee minor
projects being lead by intermediate level staff.
- Provide business
analysis, business area assessment, user needs analysis and business
systems design for major projects.
- Provide senior
level programming as required.
- Provide
technical architecture analysis, design, development, and
enhancement.
- Assist with the
development of client information management standards and evaluation of
technology trends.
- Supervise and
mentor all intermediate and junior level staff assigned as members of the
project team.
Qualifications
- Should have
hands on/good knowledge in MS Dynamics Navision, SQL Server reporting
services
- Should have
hands on experience in SQL Server DB fine tuning in terms of code
optimizations, load balancing & techniques
- Must be
comfortable with new developments, object designer & XML port • Should
good understanding in SOA architecture, Web services Requirement
- Must be
proficient on 3 tier architecture of Dynamics Nav and Role tailored client
(RTC)
- Must be strong
in SQL Server and reporting services with business analytics
- Should have
strong interpersonal, communication, presentation, analytical &
problem solving skills Experience 2-4 Years Desired skills Experience in
MS Dynamics Navision.
Business Analyst-Biometric
Due to the recent expansions Techno Brain seeks to recruit excellent candidates for the Business Analyst-Biometric Position for our Identity Management Practice.
Job location – Kenya / Uganda (East Africa).
Roles & Responsibilities
- Manage, support,
and supervise the business development department responsible for
acquisition of new projects and project bids.
- Locates or
proposes potential business deals by contacting potential partners;
discovering and exploring opportunities. Following up new business
opportunities and setting up meetings.
- Proactively
develops and improve products and services by researching industry and
related events, publications, and announcements.
- Set sales
targets and define strategy to achieve these targets and to follow the set
strategy punctually.
- Manage the
proposal development process and maintain the time-lines for the proposal
teams.
- Coordinate with
sponsors concerning size, standards, conditions and timing of research.
- Support
marketing activities, including trade/ scientific shows, mailings, etc.
Initiate marketing strategies and coordinate actions to influence the
market.
- Planning and
preparing presentations.
- Establishing and
maintaining working relationships. Communicating new product developments
to prospective clients.
- Plan, direct,
supervise, and coordinate work activities of subordinates and staff
relating to employment, compensation, labor relations, and employee
relations.
- Responsible for
proposing and designing solutions to meet customer requirements and
address complex business / technical process requirements.
- Responsible for
developing customer relationship through deep engagement and delivering
continuous value by meeting customer expectations and handling issues.
- Participating in
RFP/RFQ related to various projects related to Biometric solutions
- Identify and
build GTM to address the region/country
- Develop and
enable internal delivery and sales team
Qualifications:
- A graduate with
a Bachelor’s Degree in Engineering or IT back ground.
- Experience and
exposure to identity management, biometrics, AIDC will be a significant
advantage.
- Overall 6+
experience in the industry with a minimum 3 years+ of experience in a
Business Development Manager / Business Analyst role.
- Proven IT
Solutions & Services sales management experience, together with a good
record of achieving targets.
- Partner-led
sales experience will be an advantage
- Experience in
addressing the sub-Saharan or developing economies will be an advantage
- Experience of
managing multiple customers across geographies
- Experience on
Biometrics and applications of Biometric devices ,AIDC,RFID,SMARTCARD, GPS
& POS.
- Good at
documentation – Making Proposals & Tenders. Responsible for
providing pre-sales technical support to sales team with business
development activities including building technical and financial
proposals, responding to tenders, enterprise solutions and product demos
to prospects for acquisition of new projects and customers.
- Outstanding
communication skills, both oral and written, and both technical and non-
technical, and the ability to work with a diverse group of individuals in
a professional and service-oriented manner
- The Candidate
will gather client business requirements, client solutions and
specification design, costing, sales proposals and system prototyping.
He/she must have strong analytical, process modelling and optimization
experience.
Business Analyst - Mobile Technologies
Due
to the recent expansions Techno Brain seeks to recruit excellent candidates for
the Business Analyst-Mobile Technologies Position for our Identity Management
Practice.
Job location – Kenya / Uganda (East Africa).
Roles & Responsibilities
Job location – Kenya / Uganda (East Africa).
Roles & Responsibilities
- Manage, support,
and supervise the business development department responsible for
acquisition of new projects and project bids.
- Locates or
proposes potential business deals by contacting potential partners;
discovering and exploring opportunities. Following up new business
opportunities and setting up meetings.
- Proactively
develops and improve products and services by researching industry and
related events, publications, and announcements.
- Set sales
targets and define strategy to achieve these targets and to follow the set
strategy punctually.
- Manage the
proposal development process and maintain the time-lines for the proposal
teams.
- Coordinate with
sponsors concerning size, standards, conditions and timing of research.
- Support
marketing activities, including trade/ scientific shows, mailings, etc.
Initiate marketing strategies and coordinate actions to influence the
market.
- Planning and
preparing presentations.
- Establishing and
maintaining working relationships. Communicating new product developments
to prospective clients.
- Plan, direct,
supervise, and coordinate work activities of subordinates and staff
relating to employment, compensation, labor relations, and employee
relations.
- As a Business
Analyst –Management Technologies, the candidate will act as a
customer focused specialist supporting high value and complex merchants in
the development of the technical and business requirements. This
will include
- producing
documented outputs that encompass technical and functional specifications,
- end to end
process analysis,
- systems
integration and interface specifications,
- service and
technical configuration options and
- deployment
phasing options
To
be successful in this role the candidate will need thorough working knowledge
of payment gateway systems, card acquiring schemes, their drivers, industry
dynamics, interchange and future product/service deliverables as well as an
up-to-date knowledge of industry related technical development
Qualifications
- Overall 6+
experience in the industry with a minimum 3 years+ of experience in a
Business Development Manager / Business Analyst role.
- A graduate with
a Bachelor’s Degree in Engineering or IT back ground.
- Proven IT
Solutions & Services sales management experience, together with a good
record of achieving targets.
- Experience of
managing multiple customers across geographies
- Outstanding
communication skills, both oral and written, and both technical and non-
technical, and the ability to work with a diverse group of individuals in
a professional and service-oriented manner
- Responsible to
build and develop the Mobile Transactions systems vertical
- Establish,
maintain partnerships with Industry Vendors
- Develop and enable
internal delivery and sales team
- Application
development experience is desired
- Presentation and
representation skills a must
- Pre-sales
experience will be preferred
- Industry
relevant certifications
- Partner-led
sales experience
- aware of
Industry trends
- Total awareness
of, and focus upon, the interests and relationships in existence with any
prospective customer
- A full
sales/business development, implementation or relevant service-related
background
- Proven customer
skills with the ability to build, maintain and leverage relationships at
all levels, for the benefit of all parties
- Proven project
management skills
- The ability to
present at board level
- Demonstrably
strong communication skills, with the proven ability to present both
concepts and technical/operational information at all levels within a
sales environment
- Experience
and/or exposure to responding to RFP/RFQ will be an advantage
- Experience in
addressing the sub-Saharan or developing economies will be an advantage
- Willingness to
travel extensively in sub-Saharan region
If
you meet the above requirements please email your CV to
hr.ke@technobrainltd.com by 12th July 2013 indicating your current and expected
remuneration.
Applications
without salary details shall not be considered.