Deputy General Manager Job in Mara Kenya

We are currently recruiting for a Deputy General Manager for a lodge, with prime location at the Mara.

The company is a well established operation and very focused on leisure business.

The lodge is undergoing a refurbishment programme and with a new proactive team this will be an exciting time of growth and development for the lodge.

The Deputy will be operational, overseeing all day to day business and supporting  in driving the lodge to the next level.

Job Description

  • As Deputy Manager your responsibilities will include:
  • overseeing all day to day operations
  • deliver on standards and service levels
  • implementing new service levels
  • ensure delivery of effective staff training and management development programmes
  • manage and exceed customer expectations, increasing satisfaction levels
  • oversee control of operating budgets in line with hotel financial targets
  • creating a strong sales culture
  • maximising revenue opportunities
  • ensure effective and open communication across all departments
  • deputising for the GM in his absence

Required Experience
  • must have previously been a Deputy or Operations Manager or a strong Food and Beverage Manager looking to progress
  • drive, energy and enthusiasm to help build a more successful business
  • open communicator, able to motivate and inspire your team
  • positive personality, able to crate a vibrant work environment
  • highly standards drive, with great attention to detail
  • financial and business awareness, able to work to and deliver on targets


If you feel you fit the above role please send your CV to jobs@alternatedoors.co.ke; indicating your salary expectations.