Job
Title: Life Business – Claims Assistant
Reporting to: Manager – Life Business
Job Summary: Coordinate and manage all Claims registration and processing as per the company policies.
Claims Assistant - Duties and ResponsibilitiesReporting to: Manager – Life Business
Job Summary: Coordinate and manage all Claims registration and processing as per the company policies.
- Reviewing of
documents and pertinent requirements regarding an insurance claim.
- Ensure that the
insurance claim made by the claimant is complete in form and complies with
the documentary requirements of an insurance claim.
- To advice
claimants regarding basic matters about their insurance coverage in
relation to the insurance claim.
- Respond to both
internal and external claims inquiries concerning benefits, claims
process, service providers, and the filing/completion of proper forms.
- Recording and
processing of all claims transactions to ensure they are accurately
recorded.
- Prepare claims
registers for claims meetings and update the various claims reports.
- Prepare initial
claim letter and mail to insured, along with appropriate forms for
completion. Track and follow up on receipt of necessary forms.
- Coordinate with
the Underwriting department, as necessary.
- Generally ensuring
the highest level of quality customer service in the claims process.
Knowledge,
skills and Abilities
- Computer skills.
- Good
communication Skills.
- Ability to make
decisions and solve problems.
- Insurance
knowledge in underwriting procedures.
Credentials
and Experience
- University
degree or an equivalent from a recognized institution.
- 4 years
experience in a busy life claims department.
- Insurance
Professional qualification (ACII, AIIK).
If
you meet the above minimum requirements, send your c.v to henry@gakenya.com
indicate the position applied for on the email subject line so as to be
received on or before 12th July, 2013.
Only
short listed candidates shall be contacted.
