New Nairobi Women’s Hospital –
Mombasa
The Nairobi Women’s Hospital is
trusted with the healthcare of Women in Africa, and with passion, we deliver
healthcare.
We are recruiting for the following high calibre individuals to join our team
of healthcare professionals.
Medical Officer in Charge
The key responsibilities of this
role will include but not limited to:-
- Assist in the development and implementation of
comprehensive medical services policies, protocols and programmes that
will lead to the achievement of quality patient care and growth.
- Formulate and continuously review and administer
clinical protocols, policies and standards to foster appropriate and
consistent patient care.
- Coordinate the development and implementation of
effective patient care management programs to
enhance clinical outcomes.
- Undertake shift planning and rota management for
medical officers ensuring the unit has adequate clinical cover at all
times.
- Ensure medical officers practice evidence based
medicine in line with the set clinical protocols.
- Providing patient care management and as a member of a
multidisciplinary team ensure the best care is given to
patients.
- Facilitate workshops and other teachings programmes
including medical camps.
- Coordinating medical officer attending court cases
relating to Gender Violence Patients.
- Participate in continuous medical education to ensure
competence and keep informed on current developments in the medical field.
Qualifications and Skills
- Must have practiced in a hospital for 2 years
- MBChB or equivalent
- Current valid registration license with the KMPDB or
any of the other East Africa Medical Boards
- Post graduate qualification in healthcare management
Medical Officer
The key responsibilities of this
role will include but not limited to:-
- Providing superior interventional and preventative
medical care based on approved guidelines and hospital policy.
- Fostering inter-professional dialogue and consultation
in health care matters.
- Ensure continuous medical training of other health
professionals
- Recruiting patients for specialist clinics and theatre
e.g., Diabetes, HIV.
- Supervising the work of intern doctors and medical
students.
- Maintaining a portfolio of continuing professional
development (CPD) activities
- Fostering teamwork in medical management- nurses,
technicians etc
- Ensuring superior customer care
- Contributing and participating in development of
standards and best practices
- Ensure Superior Customer Experience to all internal and
external clients
Qualifications and Skills
- Must have practiced in a hospital for 2 years
- MBChB or equivalent
- Current valid registration license with the KMPDB or
any of the other East Africa Medical Boards
Nursing Services Manager
The key responsibilities of this
role will include but not limited to:-
- Ensuring quality of patient care through setting of
standards and supervision through nursing care plans, direct observation,
client feedbacks and audits
- Ensuring that the unit is covered at all times through
proper allocation of duties.
- Overseeing the safe administration of drugs,
custody of DDA(Dangerous Drugs Act) and observe other medical legal
replications as well as high risk potential in patient management
- Ensuring compliance with legal requirements
- Ensuring adequate inventory of stocks and equipment in
every section
- Providing input in various internal committee meetings
on matters relating to nursing e.g. Quality Assurance, Infection Control,
MAC e.t.c
- Preparing and controlling the nursing section budgetary
allocation
- Leading and managing the administration of the nursing
section
- Developing, training, motivating and evaluating nursing
staff to achieve highest levels of performance
- Identifying, implementing and benchmarking best
practices in management
- Determining & coordinating sectional reporting and
communication requirements
- Ensure Superior Customer Experience to all internal and
external clients
Qualifications and Skills
- At least 6 years in a busy Hospital
- KRN/KRM/KRCHN
- BSN or equivalent
- Advanced diploma in Health Care Management
- Valid registration license with the Nursing Council of
Kenya
- Relevant masters degree will be an added advantage
- Membership to a professional body
Radiographer / Sonographer
The key responsibilities of this
role will include but not limited to:-
- Performing clinical assessment and diagnostic x-ray
examinations.
- Generating images by using cognitive x-ray skills to
identify, record, and adapt procedures as appropriate to anatomical,
pathological, diagnostic information and images.
- Differentiating between normal and pathologic findings
by using independent judgment during the x-ray exam
- Managing work schedule with Departmental Manager and/or
scheduling work to assure workload coverage.
- Resolving the problems by addressing problems of
patient care as they arise and make decisions appropriately.
- Taking responsibility for the safety, mental and
physical comfort of patients while they are in the radiographer care.
- Maintaining a daily log of patients seen and completing
all required billing information.
- Ensuring preventive maintenance in handling imaging
equipments and work area
- Maintaining adequate supplies to ensure uninterrupted
service to clients.
- Ensuring compliance with all regulatory requirements.
- Establishing and maintaining ethical working
relationships and good rapport with all interrelating hospitals, referral
or commercial agencies.
- Ensure Superior Customer Experience to all internal and
external clients
Qualifications and Skills
- At least 1 year relevant work experience
- Diploma holder in Medical Imaging Sciences from a
recognised institution
- Must be a member of Radiology Board of Kenya
Senior Staff Nurse
The key responsibilities of this
role will include but not limited to:-
- Delivering a professional and high standard of nursing
care within the section while leading a team of nurses in delivering
projects and team targets
- Orientating new staffs at the section level
- Maintaining good communication within the section and
other sections to provide unified approach to patient care
- Implementing health and safety regulations and
policies and procedure
- Administering prescribed treatment to patients as
necessary.
- Ensuring patients/clients proper orientation within the
sections.
- Ensuring accurate information is relayed to clinical
staff on a patient’s condition
- Caring for postoperative patient by undertaking and
recording post operative observations.
- Responding to and reporting any abnormal recordings to
the person in charge
- Implementing emergency procedure including
resuscitation as and when necessary
- Conducting training in NWHMTC including clinical
instruction and ensure clinical supervision of all students
- Labelling and dispatching specimens to laboratory
promptly and safely
- Undertaking routine duties to prepare and clear the
ward before admission and after discharge
- Ensuring patients are provided with relevant health
education and follow up care.
- Participating in continuous medical education
- Ensuring proper documentation, maintaining proper
records, confidentiality, and handing over between shifts at all times
- Preparing, implementing and monitoring departmental
rotas including reports.
- Ensuring Superior Customer Experience to both internal
and external clients
Qualifications and Skills
- At least 3 years relevant experience (BSN
qualifications)
- At least 6 years relevant experience with KRCHN with
diploma in specialised area (s) and ability to work in more than one
specialised areas
- Consistent good performance for 4 years
- KRCHN with diploma in specialised area (paediatric,
theatre, ICU or Maternity) and working knowledge in more than one
specialised areas
- Diploma in a specialised area
- BSN or its equivalent is an added advantage
- Membership to a professional body
Staff Nurse
The key responsibilities of this
role will include but not limited to:-
- Delivering a professional and high standard of nursing
care within the section
- Orientating new staffs at the section level
- Maintaining good communication within the section and
other sections to provide unified approach to patient care
- Implementing health and safety regulations and
policies and procedure
- Administering prescribed treatment to patients as
necessary.
- Ensuring patients/clients proper orientation within the
section.
- Ensuring accurate information is relayed to clinical
staff on a patient’s condition
- Responding to and reporting any abnormal recordings to
the person in charge
- Implementing emergency procedure including
resuscitation as and when necessary
- Labeling and dispatching specimens to laboratory
promptly and safely
- Undertaking routine duties to prepare and clear the
ward before admission and after discharge
- Ensuring patients are provided with relevant health
education and follow up care.
- Participating in continuous medical education
- Ensuring proper documentation, maintaining proper
records, confidentiality, and handing over between shifts at all times
- Ensure Superior Customer Experience to both internal
and external clients
Qualifications and Skills
- At least 2 years relevant experience
- KRCHN with basic training in specialised area
(paediatric, theatre, ICU or Maternity)
- BSN or its equivalent is an added advantage
- Membership to a professional body
Entry Nurse
The key responsibilities of this
role will include but not limited to:-
- Delivering a professional and high standard of nursing
care within the section
- Maintaining good communication within the section and
other sections to provide unified approach to patient care
- Implementing health and safety regulations, policies
and procedure
- Ensuring information management
- Administering prescribed treatment to patients as
necessary.
- Ensuring patients/clients proper orientation within the
section.
- Ensuring accurate information is relayed to clinical
staff on a patient’s condition
- Caring for postoperative patient by undertaking and
recording post operative observations
- Responding to and reporting any abnormal recordings to
the person in charge
- Implementing emergency procedures as and when necessary
- Labeling and dispatching specimens to laboratory
promptly and safely
- Undertaking routine duties to prepare and clear the
ward before admission and after discharge
- Ensuring patients are provided with relevant health
education and follow up care.
- Participating in continuous medical education
- Ensuring proper documentation, maintaining proper
records, confidentiality, and handing over between shifts at all times
- Ensure Superior Customer Experience to all internal and
external clients
Qualifications and Skills
- KRCHN or equivalent
- Membership to a professional body
- At least 6 months relevant experience
Bio-Med Technologist
The key responsibilities of this
role will include but not limited to:-
- Implementing PPM programmes within the unit
- Maintaining accurate and up to date maintenance
records
- Monitoring & ensuring the safety of equipment used
for diagnosis ,treatment and monitoring
- Preparing Maintenance KPIs including cost control
- Reviewing the operations of all the hospital equipment
and systems constantly to optimize machine availability, trouble shoot and
identify opportunities for improvement
- Ensuring procurement of equipment, spare parts,
critical supplies and third party service agreement
- Training on safe equipment operation.
- Ensuring compliance to health and safety
- Ensuring Superior Customer Experience to both internal
and external clients
Qualifications and Skills
- At least 2 years relevant work experience
- Diploma in Medical Engineering
Pharmaceutical
Technologist
The key responsibilities of this
role will include but not limited to:-
- Receiving, filling and dispensing drugs and medical
supplies as ordered or prescribed by a qualified medical
practitioners
- Inventory control
- Ensuring pharmacy equipments are kept in good working
condition
- Ensuring regular updates on the various pharmacies
registers e.g. DDA, ARV’s e.t.c.
- Filling/storing prescriptions and maintaining
them for the required number of years as guided by law
- Ensuring prompt communication to clients of any
therapeutic incompatibilities and potential drug interactions
- Clarification of prescription to patients and
notification of any prescription errors to the prescriber
- Updating of drug patient bills
- Generating relevant reports as the basis
for the statistical reports on the consumption and balances of stocks in
the pharmacy
- Promoting rational drug therapy
- Ensure Superior Customer Experience to all internal and
external clients
Qualifications and Skills
- At least 2 years relevant work experience
- Diploma in Pharmaceutical Technology
- Valid registration license by the Pharmacy and Poisons
Board
Laboratory Technologist
The key responsibilities of this role
will include but not limited to:-
- Ensuring all Laboratory equipments are in good
condition before starting the day’s work
- Ensuring availability and optimum utilization of
reagents for cost effectiveness
- Producing timely and accurate in line SOPs
- Billing all procedures to capture revenue
- Documenting all processes and results to ensure
availability of supportive information
- Implementing all set stock control procedures to ensure
accountability
- Ensure Superior Customer Experience to all internal and
external clients
Qualifications and Skills
- At least 2 years experience
- Diploma in Medical Laboratory Technology from a board
recognized institution
- Registration with the Kenya Medical Laboratory
Technologist and Technicians Board
- HND is an added advantage
Medical Records
Technologist
The key responsibilities of this
role will include but not limited to:-
- Processing patient’s documents.
- Ensuring security and confidentiality of medical
records.
- Maintaining patient’s files (medical records) and
documenting their condition and treatment.
- Following up on discharged patients, their families and
physicians. i.e. patients with terminal illnesses.
- Preparing statistical, narrative and graphic
presentations of information for use by the hospital staff and
researchers.
- Maintaining and operating a variety of health record
indexes and storage and retrieval systems to collect, classify, store and
analyze information.
- Ensure Superior Customer Experience to all internal and
external clients
Qualifications and Skills
- At least 1 years relevant experience
- Diploma in Medical Records and Information Systems
Registration
Clerk/Cashier
The key responsibilities of this
role will include but not limited to:-
- Registering patients into the Hospital Management
System
- Receipting money paid in the organization and
reconciling the daily collection
- Disbursing of petty cash payments
- Managing the scheme regulations in regard to exclusions
- Participating in the admission procedure by, getting
pre authorization and claim forms, and receiving the requisite deposits
- Finalizing invoices in the ERP and supporting documents
and forwarding to Accounts Assistant
- Ensuring safe custody of all monies allocate
- Ensuring timely and accurate documentation of all
shortages and excesses of sales and the float allocated.
- Ensure Superior Customer Experience to all internal and
external clients
Qualifications and Skills
- At least 1 year relevant work experience
- ‘O’ level certificate
- KATC 1 & 11/CPA 1
- Working knowledge of ERP
Counsellor
The key responsibilities of this
role will include but not limited to:-
- Providing psychosocial care to the counselee and their
families, in the specific areas assigned, through group or one-on-one
therapy interventions, which meet the recognized criteria of counseling
credentialing associations
- Providing VCT services to the counselees who need this
service.
- Networking with stakeholders: implementing partners,
counselees and Nairobi Women’s Hospital, to discuss clinical and
administrative issues relevant to counseling the counselees undergoing
psychosocial challenges/issues.
- Developing necessary stress management literature,
brochures, visual and audio-visual materials to the counselees and their
caregivers.
- Creating awareness on GBV through sensitization
campaigns, media and trainings
- Developing a counselors` manual on effective
psychosocial care programs to be used in GVRC
- Preparing and share psychosocial care service periodic
report of work done once every month.
- Submitting timely feedback to Management through
weekly, monthly, annual reports or as and when necessary and/or as
required.
- Facilitating and participating in group
debriefings periodically.
- Participating in personal therapy at least monthly.
- Providing a comprehensive, quality assurance plan that
assists in assessing psychosocial potential problems, offering assistance
to existing problems and ensuring that service is provided in a
professional and ethical manner.
- Ensure Superior Customer Experience to both Internal
and External Customers
Qualifications and Skills
- At least 3 years relevant work experience
- A Bachelor’s degree in counseling psychology, or its
equivalent
- Masters degree will be an added advantage
Branch Accountant
The key responsibilities of this
role will include but not limited to:-
- Implementing and co-coordinating the execution of
the finance strategy at the unit level
- Ensuring recording of financial transactions in the
unit in the ERP.
- Authorizing and post unit journal transactions
- Managing the preparation and implementation and control
of the unit Budget.
- Planning and approval of unit payments
- Preparing unit financial and management
reports
- Continuously monitor and review information management
system and internal control system and recommend changes as required
- Ensuring the fixed asset register is maintained and
stock take exercise at the unit are conducted
- Developing, training, motivating and evaluating section
staff to achieve highest levels of performance
- Identifying, implementing and benchmarking best
practices in management
- Determining & coordinating section reporting and
communication requirements
- Managing accounting functions including budgeting,
financial analysis and statutory deductions, capital assets and property
management.
- Banking agent to all project accounts and handling all
bank correspondence
- Preparing financial reports for multiple donors as per
requirements
- Verifying funds requisitions for program activities and
advice on availability of funds.
- Preparing donor budgets for ongoing grants and
formulate budgets for new proposals.
- Filing all account related documents.
- Developing financial controls.
- Ensuring auditing and standards in accordance with
donors’ standards
- Ensure Superior Customer Experience to all internal and
external clients
Qualifications and Skills
- B.Com Finance/Accounting or any other related
discipline
- CPA (K)/ACCA
- At least 3 years relevant work experience
Customer Relations
Executive
The key responsibilities of this
role will include but not limited to:-
- Executing marketing activities and customer/prospect
contact towards achieving agreed marketing targets and manage clients’
data base
- Creating and maintaining existing and new customers’
relations.
- Implementing planned marketing activities to agreed
budgets and timescales, and integrate personal sales efforts with other
organized marketing activities
- Facilitating the development of profitable business and
sustainable relationships internally and externally.
- Inpatient relationship management including doctors,
relatives, patients IP, insurance companies
- Alerting the relevant persons on all emergency and
special needs cases
- Provision of unique and superior client service by
being the point person on all client concerns
- Capture client feedback through informed means by
soliciting, face to face interaction to pick any non-verbal feedback
- Developing initial client’s interest on hospital’s
products
- Ensure Superior Customer Experience to all internal and
external clients
Qualifications and Skills
- Diploma in business or marketing related discipline
- Diploma in medical related discipline with a flair for
business or marketing
- Experience in marketing area/customer care/relationship
management desired
- At least 2 years relevant work experience
- Must be proficient in Ms. Tools
Ward Clerk
The key responsibilities of this
role will include but not limited to:-
- Maintaining and issuing accurate ward stock through the
ERP
- Handling clerical work at the nursing station
- Ensuring all billings for hospital’s procedures is done
- Preparing birth notifications and burial permits
- Managing the admission documents in the patient file to
ensure they are completed as per policy
- Managing the pre authorization process with the
insurance companies and ensuring claim forms are correctly filled
- Ensuring NHIF rebate is supported with the necessary documents
- Maintaining the NHIF claim system and ensuring letters
from insurance companies are received and seeking for any extension
thereafter
- Ensuring discharge documents in respect to billings and
documents for clearance are complete
- Finalizing all the patient invoices in the ERP and
forwarding with supporting documents to the account assistant receivables
- Managing transactions for day surgery cases
- Ensure Superior Customer Experience to all internal and
external clients
Qualifications and Skills
- ‘O’ level certificate
- Certificate in business studies or equivalent
- KATC/CPA 1
- Patient Attendant certificate is an added advantage
- At least 1 year relevant work experience
Accounts Assistant
The key responsibilities of this
role will include but not limited to:-
- Managing initiation of financial transactions in the
ERP
- Managing the maintenance and reconciliation of all
ledgers.
- Managing in the preparation of journals in the ERP
- Planning for the preparation and disbursement of
creditors, doctors, petty cash, amenities, and statutory payments
- Managing the collection and banking of cash and
cheques from cashiers
- Managing in stock taking exercise
- Reconciliation of clients accounts and statements on a
monthly basis
- Checking invoices against supporting documents and
dispatch
- Planning for debt collection as per targets and
allocation of receipts from debtors
- Checking inpatient/outpatient un-finalized
invoices in the ERP and rectify any anomalies
- Contacting clients who exceed their deposits to
top up
- Planning with Cashier and Ward Clerk to ensure all
services are billed
- Ensure Superior Customer Experience to all internal and
external clients
Qualifications and Skills
- ‘O’ level certificate
- CPA II or equivalent
- Working knowledge of ERP
- At least 2 years work experience
Store In-Charge
The key responsibilities of this
role will include but not limited to:-
- Receiving, verifying and distributing of goods/services
based on requisitions
- Implementing and monitoring reorder levels
- Managing the number of items to inventory control cards
or automated systems posting.
- Conducting stock audits and reconciliations.
- Sorting out expiries and disposing them according to
PPB requirement.
- Reporting on daily production and/or problems with
equipment/processes concerning customer agency.
- Advising procurement officer and departments on the
special items and alternative.
- Collecting invoices and handing them to accounts for
payment.
- Training of new staff
- Ensuring proper store organization, labeling and
arrangement.
- Ensure Superior Customer Experience to all internal and
external clients
Qualifications and Skills
- Diploma in Procurement and Supplies
- At least 2 years relevant experience
Cook
The key responsibilities of this
role will include but not limited to:-
- Preparing meals as per the set policies and
procedures
- Ensuring provision of timely meals as per the set time
schedules
- Ensuring high hygiene standards in preparation and
service for zero infection
- Developing well balanced menus to meet changing clients
needs
- Estimating food consumption to avoid under/over
production to ensure cost efficiency and sales
- Avoiding wastage by deploying and using resources
optimally and apply stock controls
- Ensuring portion control and correct pricing for
profitability
- Ensure Superior Customer Experience to all internal and
external clients
Qualifications and Skills
- Certificate in Food and Beverage Production
- Food handlers Health certificate from Government
Hospital
- At least 1 year relevant work experience
Waiter(ess)
The key responsibilities of this
role will include but not limited to:-
- Ensuring clients are welcomed and comfortable
- Taking orders from clients for food and/or beverages
and making recommendations upon request.
- Ensuring clients needs are met and exceeded
satisfactorily for a repeat clientele
- Preparing itemized checks and total meal costs prior to
billing.
- Ensuring clean, safe and hygienic environment that is
habitable for clients.
- Mis en place –preparation prior to next
service
- Taking inventory of all utensils and equipments
for monthly reports
- Ensure Superior Customer Experience to all internal and
external clients
Qualifications and Skills
- Certificate in Food and Beverage Service
- Food Handlers Health certificate from Government
Hospital
- At least 1 year relevant work experience.
How to Apply
Interested applicants are invited to
send their applications detailing current and expected salary and a CV with
contact details of three referees to the
General Manager Human Resource
P.O. Box 10552-00100
Nairobi,
clearly marking the
application with position applied for.
Do Not Attach Certificates.
Applications can also be emailed to
vacancies@nwch.co.ke with the position applied for as the subject line by
Monday, 24th June 2013.